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1.6
POOR
  • User Friendly
    1.7
  • Support
    1.3
  • Features
    1.7
  • Reliability
    1.3
  • Pricing
    1.9
Write Review
Visit UK2.net

UK2.net Reviews and Expert Opinion

Pricing Range

Shared Hosting $1.55 - $5.25
VPS $5.96 - $147.36
Dedicated Server $98.71 - $440.00

Server Locations

Reviews

Aleksandr Toktarov
Aleksandr Toktarov from Spain,
Moved from GoDaddy

Absolutely fraudulent service

1.4
Absolutely fraudulent service. I bought a 1 year hosting with UK2, and 2 days later decided to leave. On the website it says I have Risk free with our 30-day guarantee
However, when I claimed the refund, the support team said it'...Read Mores not possible. They said they just can cancel my auto-renewal, but no refund.Less
Paul T
Paul T from United Kingdom,

3 days without email. terrible customer support no end in sight.

1.2
This is one of many breakdowns in the servers. The 1st time it has been down for 3 days and no end in sight. Don't be fooled by the costs, buy cheap, get cheap. Worst service I have encountered. I am now moving servers and taking clients with me. Useless
Shahin Fard
Shahin Fard from United Kingdom,

Awful company - terrible customer support

1.0
Our server has been down for over 12 hours. Their "supreme support" team are useless and can't even be bothered to update the support ticket every 15 mins for critical issues and 45 mins for everything else. I've been waiting 2-3 ...Read Morehours between responses and they are absolutely useless.

Avoid them at all costs.
Less
Josh Marshall
Josh Marshall from United Kingdom,

AVOID AVOID AVOID

1.0
Due to their negligence I have lost my entire website. Poorly trained foreign staff with little english skills, all online. Numerous slowdown issues before an error in my mitigation meant that my entire website was lost. I've had ...Read Morenumerous members of staff flat out lie to me. I am currently taking legal action against them. 0/10. AVOIDLess
Robin Jones
Robin Jones from United Kingdom,

Website Builder problems,

2.8
PRODUCTS DONT WORK, WEBSITES DOWN AND CHASING REFUND
i have held my email services and a domain for many years doing the minimum required. I just bought another domain a 2 website builder services( 1 for each domain). I used the ...Read Moreone website builder for a few hours then its never worked again. Both sites are down and i am getting standard blurb on the support. I have demanded refunds for both products considering they do not work, but I get bog standard replies of we are looking into the problem. At a time you really need something do well and efficiently the support of a company highlights their effectiveness. Its a real shame i have had to shout out hear, but i am now bound to their networking problems.
Very poor/non existant business function, WHEN I REALLY NEEDED THEM
Less
alaeddin alzaben
alaeddin alzaben from Jordan,

Fraud vps...terrible support...

1.0
VPS
Stay away from this terrible company...their VPS servers are fraud not usable at all...
live support is fraud and u just left with opened tickets which will waste ur time waiting for days
for not solving or getting response...
asked for refund and still waiting my money back....

Alaeddin
Kiran Ridley
Kiran Ridley from United Kingdom,

Deleted My Files

1.8
Intentionally deleted my files - nothing dodgy, just a clients backup! Terrible customer service / care with no thought of the consequences for us. Take it or leave it attitude. Stinks.

Would NOT recommend, steer well clear, there are better companies about.
Roger
Roger,
I have also had an issue where the shut my down due to a widget I was using from a reputable company...they never told me they were going to do this and threatened to suspend my account if the third party supplier contacted them.
...Read More

I had to alter my whole website....

I will be changing hosting agents after this
Less
Ivan H.
Ivan H. from Slovakia,

Everything OK until forst problem

2.0
VPS
We had VPS in this company. Everything was ok until one day when our service stopped. We discovered that there is a problem with payment ( ON THEIR TREAUSRY/BANK SIDE) . Even we paid one more time sent them all confirmations they ...Read Morethe was not able to help usd and turn VPS on. We lost somemoeny thanks to this arrooant idiots. I quit cooperation with them immidietly. Better would pay little bit more but not to call 9 times with TOTALNY UNCOMPETENT STAFF. TERRIBLE !!!! SHAME ON YOU UK2 !!!!!!Less
Michael Lavnduski

Expert Review

Michael Lavnduski

Expert Overview

Major UK hosting company providing services around the world

UK2.net is a major UK based hosting company that is the flagship of the UK2 group of hosting providers, which includes VPS.net, Reseller.biz and others.  They offer a full lineup of different hosting packages including shared, VPS, and dedicated server options.

Since they were founded in 1998, UK2.net has grown significantly, and even expanding outside of the UK.  They say that they have registered over a million domain names over their existence, and provided high end hosting to customers around the world.

Overall they have a good reputation for providing hosting to sites ranging from small personal blogs to large corporate pages.  There are some undesirable limitations in some packages, but for the most part they offer a nice set of services.

Read More
8.4
SUPERB!
Rated by Michael Lavnduski
  • User Friendly
    9
  • Support
    8
  • Features
    9
  • Reliability
    8
  • Pricing
    8

Uptime & Reliability

Reliable host that only guarantees 99.5% uptime

UK2.net offers a 99.5% uptime guarantee, with credits to your account whenever your reliability falls below that level.  This is somewhat interesting since almost all other hosts either don’t specify an uptime guarantee at all, or it is 99.9%.

Despite this odd uptime guarantee level, they do seem to provide high quality hosting that rarely goes down.  There have only been a few complaints of downtime from current and former customers, and given the size of this company, those complaints would be much more frequent if it were a major concern.

Features

Many different packages to choose from

If you choose to have your site hosted with UK2.net you will quickly find that there are many different packages to choose from.  Whether you need shared hosting, cloud based hosting, VPS, or dedicated servers, each level has multiple options.  This is good overall, but it can make it somewhat confusing, especially for people who are new to managing websites.

The shared hosting plans are all on a Linux system.  The lowest package allows only 500 MB of disk space, which is lower than some people may expect.  They also limit you to just one gig of bandwidth.  You can move up to bigger packages that allow you to host multiple domains and have unlimited disk space and bandwidth as well.

With the VPS or dedicated hosting options you will be able to select either Linux or Windows for your operating system, and they have many different system configuration options so you can be sure to get exactly what you need.

Support

Great technical support – Phone support costs extra

When you have problems you will be able to get help 24/7 through their digital help desk and live chat options.  The technical support team is skilled and knows how to fix just about any issues right away.  For more complicated or in depth trouble shooting, it can take a little longer, but that is normally to be expected.

The big problem with their support is that while they offer a 24/7 phone support option, it isn’t free. It isn’t just not toll-free, but it actually costs a set amount per minute.  This type of thing is really unacceptable.  Even though most people don’t use phone support, the company should either offer it for free or not offer it at all.

Pricing

Low base prices but lots of extras

When you first look at the pricing for this host you will be quite impressed.  For example, the entry level shared hosting package is just $1.60 per month, which is significantly lower than most other hosts.  The problem, however, is that many features that would otherwise be standard actually aren’t.

For example, you have to pay for website forwarding, DNS management, and several other ‘optional’ features.  If you don’t use anything other than the most basic hosting, this isn’t a big deal.  For many people, however, it is only obvious that they need these extra features after they have set up their sites.

As you go up into VPS and dedicated servers you do get some of these things included in your package, but of course the price of the package is significantly higher as well.

Summary

High quality hosting for individuals and companies around the world

Despite the name, UK2.net is actually a good hosting company for people from all parts of the world.  Of course, their primary market is within the UK.  They offer hosting packages for every type of website, which will allow you to grow within the company if your site becomes very popular.

Pros:

  • Well established company with many clients
  • Full lineup of hosting packages for sites of all sizes
  • cPanel available for all hosting packages
  • Nice list of extra features (though many do come at a premium price)

Cons:

  • Only a 99.5% uptime guarantee
  • Lots of 'hidden' charges
  • Tech support by phone is not free

UK2.net Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Business Cloud Unlimited Unlimited cPanel Unlimited $1.55 3.1 Details
Budget Hosting 512 MB 1 TB cPanel Unlimited $1.58 2.8 Details
Essential Unlimited Unlimited cPanel Unlimited $4.19 2.2 Details
Business Hosting Unlimited Unlimited cPanel Unlimited $5.25 5.6 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
UKV100 50 GB 1 x 1.00GHz 256 MB $5.96 3.1 Details
VPS1GB 25 GB 4 cores 1 GB $7.96 3.1 Details
VPS2GB 50 GB 4 cores 2 GB $15.92 3.1 Details
UKV200 60 GB 2 x 2.00GHz 1 GB $25.40 3.1 Details
VPS4GB 100 GB 4 cores 4 GB $31.83 3.1 Details
UKV400 100 GB 3 x 3.00GHz 2 GB $51.92 3.1 Details
VPS8GB 200 GB 4 cores 8 GB $63.67 3.1 Details
VPS16GB 400 GB 4 cores 16 GB $127.34 3.1 Details
UKV800 120 GB 8 x 8.00GHz 8 GB $147.36 3.1 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
UK250 1000 GB 4 x 3.00GHz 8 GB $98.71 3.1 Details
UK450 2 TB 4 x 3.00GHz 8 GB $142.21 2.0 Details
UK850 4 TB 4 x 3.00GHz 16 GB $255.99 3.1 Details
UK1750 6 TB 12 x 2.00GHz 32 GB $341.32 3.1 Details
UK3500 12 TB 16 x 2.00GHz 64 GB $440.00 3.1 Details

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