Uptime & Reliability

Poor Uptime Guarantees

The uptime guarantees change based on the level of hosting you select.  The shared hosting, for example, only provides you with a 99% uptime guarantee, which is significantly lower than what most companies will provide.  The VPS solution and dedicated servers have a 99.9% uptime guarantee, which is the standard in the industry.  They do use good hardware and have a strong technical support system so the chances are you won’t run into any real issues in terms of downtime or outages.

Features

Lots of Hosting Options

When looking at this company you will quickly see that they have a lot of options to choose from when it comes to hosting.  First you will need to select whether you want your hosting based in the United States or the Netherlands.  Either way is great so choose the option that is closest to your target audience.  Within each of those locations you can choose from a variety of shared hosting options to meet your needs.  THey all come with unlimited bandwidth and domains.  The amount of disk space ranges from 50 to 200 gigs.

If you need something with more power you can choose a VPS solution, which has everything you’ll need to run most any type of site.  This includes your choice of operating system, free OS reinstalls, free reboots, full root access and a lifetime hardware guarantee.  The VPSs also come with a 99.9% uptime guarantee.

When you move up to dedicated servers there will be a lot to choose from.  All dedicated servers are in their US data center, so keep that in mind.  You can choose from a lot of different configurations that will help you to save money while still getting the exact features you want.  This is really the way dedicated servers should be since most people who need them will have something specific in mind that they need.

Support

Good Tech Support

The tech support team is easy to get in touch with.  You can call them on the phone, use their live chat or contact them through the ticketing system.  They will help you with any issues you are having very quickly and help you to avoid any further issues. They don’t have any knowledge base or FAQ that can help you with learning more about the hosting they offer though, so some people will be disappointed in that.

Pricing

Reasonable Pricing Options

The prices for most packages are very reasonable.  Some of the dedicated server options are actually priced below what you would expect given the level of hardware they provide.  When looking at the shared hosting options, however, it starts at $7.99, which is a little high for shared hosting.  It only goes up as high as $12.99 per month though so it isn’t really out of reach at all. If you can pay for a year or more at a time you can also save a lot and make the prices much more in line with what most people would expect to see.

Summary

Quality Hosting with Some Concerns

The overall level of hosting you can get with this company is excellent.  They are a newer company compared to most others, but they seem to be doing an exceptional job at getting up to speed and meeting the needs of their customers.  If you want hosting in the US or the Netherlands, give this company a look and see if they can meet your needs.

Pros:

• Lots of Choices
• Fast Hardware
• Some Packages are Very Inexpensive

Cons:

• Potentially too many choices for newer users
• Low uptime guarantees