4.9
SUPERB!
  • User Friendly
    4.9
  • Support
    5.0
  • Features
    4.9
  • Reliability
    4.9
  • Pricing
    4.9
Write Review
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SupportHost Review - Expert and User Insights by Paid Customers

A few words from SupportHost

SupportHost has been in the market since 2010, with solutions from shared hosting to semidedicated to VPS.
We believe a strong support service is a must in the web hosting industry, hence the name. We have the best support service in Italy, fast and resolutive, we hate vague answers as much as you.
SupportHost HomePage Screenshot
Money Back: 30 Days

Pricing Range

Shared Hosting $2.53 - $74.37
Cloud Hosting $16.99 - $137.99
Resellers $16.80 - $80.33

Data Centers

Stefania Elia

Pinned Review

Stefania Elia,
5.0
Ad ora sono molto soddisfatta del servizio e dell'assistenza ricevuta per un problema (ticket preso in carico e chiuso in meno di un'ora). Posso dire di non aver riscontrato alcun "contro"
Emilio Scognamiglio
Emilio Scognamiglio from Italy,

Ottimo hosting reseller

5.0
Ho acquistato un pacchetto reseller per un mese per testare il servizio. Devo dire che le performance sono ottime e il supporto clienti è veloce ed efficiente. Molto comodo il pannello WHM per creare e gestire gli account e i pacc...Read Morehetti.
Ogni sito ha il suo Cpanel che, credo, sia uno dei migliori pannelli di gestione (in passato ho provato Plesk ma trovo Cpanel più intuitivo).
Sicuramente confermerò il pacchetto .
Less
Mattia Pessina
Mattia Pessina from Italy,

Ottimo rapporto qualità/prezzo

4.6
Supporto ad alti livelli nonostante sia disponibile solo via ticket (email). Prezzi molto buoni e qualità generale dei prodotti davvero ai massimi di categoria. Ampia scelta di piani e servizi per qualsiasi livello di cliente.
Gerlando Termini
Gerlando Termini from United States,
Moved from Tophost Italia

Se potessi, darei 100 stelline per il supporto

5.0
Da più di 20 anni mi occupo di sviluppo web per piccole e medie imprese ed enti pubblici, ed ho avuto modo di incontrare lungo il mio cammino un bel po' di soluzioni di hosting. Supporthost è salito in cima alla classifica dei mie...Read Morei provider preferiti specialmente per il loro supporto. Ho avuto modo di aprire ticket molto tecnici (richiedendo, che so, la configurazione del DNSSEC attraverso Cloudflare), ed i loro tecnici hanno sempre risposto nel giro di poche ore offrendo una soluzione chiara e semplice. Cosa posso volere di più dalla vita, un Cinar?Less
Paolo Latella
Paolo Latella from Italy,

Servizio affidabile e con un'ottima assistenza

5.0
Tra gli hosting reseller più economici, si caratterizza per le sue ottime prestazioni e per un'assistenza veramente veloce ed efficace. Promosso a pieni voti.
Stefania Elia
Stefania Elia from Italy,

Ad ora solo Pro

5.0
Ad ora sono molto soddisfatta del servizio e dell'assistenza ricevuta per un problema (ticket preso in carico e chiuso in meno di un'ora). Posso dire di non aver riscontrato alcun "contro"

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Quality Hosting | Environmentally Friendly

Support Host is a German based hosting provider that has been helping clients with their web-hosting needs for years. The company operates their own data center, which is designed to use renewable energy sources to help minimize their overall impact on the environment. In fact, being environmentally friendly is one of their primary goals, second perhaps only to giving their customers the top-of-the-line hosting experience that they deserve. Most people will be very happy with the overall level of service offered by Support Host.

8.7

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    9

  • Support
    9

  • Features
    9

  • Reliability
    8

  • Pricing
    8.5

Uptime & Reliability

No Indications of Stability Problems

It is clear that this company really takes uptime and reliability very seriously. They do this by offering solid state drives on all their hosting packages, ensuring they use only name-brand hardware options, and taking care to keep their data center facility operating at peak levels at all times. One concerning thing is that their shared hosting packages only come with a 99.5% uptime guarantee. This is a little lower than the industry standard. Their cloud hosting options, however, come with a 99.99% uptime guarantee, which is very respectable.

Features

Well-Organized Hosting Packages

You will find good hosting options with this company no matter what type of site you want to run. They have selections ranging from entry-level shared hosting packages all the way up to dedicated servers. Once really nice thing about this company is that they break their hosting packages down based on the type of site they are meant for. This includes WordPress hosting, Joomla hosting, Magento hosting, PrestaShop hosting, Drupal hosting, and more. By arranging things this way it makes it a lot easier for webmasters to find exactly what they need.

Their entry level shared hosting packages come with between 2 and 30 gigs of disk space. All their servers operate with solid state drives, which will make this a very attractive package for many users. In addition, you’ll get between 20 and 300 gigs of monthly bandwidth, a free SSL certificate, 30-days’ worth of backups, and much more. Rather than VPS hosting, Support Host offers cloud hosting, which is functionally quite similar. With the cloud hosting you can choose from several different levels of service, each providing you with a set number of virtual CPUs, SSD drive space, RAM, and bandwidth.

Finally, there are the dedicated servers that you can use. These servers use Intel processors, which are powerful enough to run most mid to large size sites. They don’t really have any ultra-high-end hosting servers, though they do allow for custom build servers so you could create your own if you choose. All servers have at least 32 gigs of DDR4 RAM, solid state drives, the operating system of your choice, and a variety of other very nice features.

Support

Good Technical Support

The tech support provided by this company is of the highest quality. They do a good job meeting the needs of their clients, and are quite responsive when it comes to addressing problems. They do have a good tutorials section that will help you to learn more about hosting as well, which can be quite beneficial. If you do need live help, they offer a chat service, ticketing options, and the ability to call to get the help you need.

Pricing

Fair Prices

The prices are quite reasonable, and right in line with what you would expect to see with any quality hosting provider. On the low end, you will be paying annually for your shared hosting options. The price ranges from $24.65 to $50.15 per year. This works out to a very reasonable rate given the system-specs that you will enjoy with shared hosting. Cloud hosting is very customizable, and the prices range from £40 to £80 per month. When you move up to the dedicated servers, the prices stay surprisingly low. The lowest end dedicated server is just £54 per month, and that goes up as high as you’d like with the customized servers. Having these lower priced dedicated servers will make it a real possibility for many webmasters.

Speed

Very Responsive Hosting

You won’t have any trouble with the speeds at which your websites load when you use this hosting provider. They offer fast hardware, never oversell their servers, and generally do a great job at keeping everything running smoothly. As you move to the higher end hosting options, you’ll see that you get a 1 Gbit/S connection speed, which will eliminate the risk of any type of lag from within the facility itself. Support Host’s data center takes advantage of dedicated lines to the telco to ensure speed and redundancy.

Summary

Quality German Hosting

No matter what type of site you run, if you want hosting in Germany, this is a good place to look. They really do have something for all but the very largest websites, and their reputation is quite strong for quality. Your site will be very responsive, and you’ll have all the modern hosting features that you could need.

Pros:

  • Well-Organized Hosting Packages
  • Solid-State Drives Available on All Hosting Packages
  • Environmentally Friendly Hosting

Cons:

  • Only 99.5% Uptime Guarantee for Shared Hosting
  • No Top-of-the-Line Dedicated Servers

SupportHost Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Shared 1 15 GB Unlimited cPanel 1 $2.53 9.9 Details
Shared 2 40 GB Unlimited cPanel 1 $4.39 9.7 Details
Shared 3 65 GB Unlimited cPanel 1 $6.62 9.6 Details
Shared 4 100 GB Unlimited cPanel 1 $11.08 9.8 Details
LiteSpeed 1 15 GB Unlimited cPanel 1 $3.27 9.9 Details
LiteSpeed 2 40 GB Unlimited cPanel 1 $5.13 9.2 Details
LiteSpeed 3 65 GB Unlimited cPanel 1 $7.36 9.8 Details
LiteSpeed 4 100 GB Unlimited cPanel 1 $11.83 10 Details
Semidedicated 1 60 GB Unlimited cPanel Unlimited $18.38 9.8 Details
Semidedicated 2 100 GB Unlimited cPanel Unlimited $30.63 9.8 Details
Semidedicated 3 150 GB Unlimited cPanel Unlimited $48.12 9.8 Details
Semidedicated 4 200 GB Unlimited cPanel Unlimited $74.37 9.8 Details
WordPress 1 15 GB Unlimited cPanel 1 $2.53 9.8 Details
WordPress 2 40 GB Unlimited cPanel 1 $4.39 9.8 Details
WordPress 3 40 GB Unlimited cPanel 1 $5.13 9.8 Details
WordPress 4 60 GB Unlimited cPanel Unlimited $11.16 9.8 Details
WooCommerce 1 40 GB Unlimited cPanel 1 $5.13 9.8 Details
WooCommerce 2 65 GB Unlimited cPanel 1 $7.36 9.8 Details
WooCommerce 3 60 GB Unlimited cPanel Unlimited $11.16 9.8 Details
WooCommerce 4 100 GB Unlimited cPanel Unlimited $21.57 9.8 Details
PrestaShop 1 40 GB Unlimited cPanel 1 $5.13 9.8 Details
PrestaShop 2 65 GB Unlimited cPanel 1 $7.36 9.8 Details
PrestaShop 3 60 GB Unlimited cPanel Unlimited $11.16 9.8 Details
PrestaShop 4 100 GB Unlimited cPanel Unlimited $21.57 9.8 Details
Joomla 1 15 GB Unlimited cPanel 1 $2.53 9.8 Details
Joomla 2 40 GB Unlimited cPanel 1 $4.39 9.8 Details
Joomla 3 40 GB Unlimited cPanel 1 $5.13 9.8 Details
Joomla 4 60 GB Unlimited cPanel Unlimited $11.16 9.8 Details
Drupal 1 15 GB Unlimited cPanel 1 $2.53 9.8 Details
Drupal 2 40 GB Unlimited cPanel 1 $4.39 9.8 Details
Drupal 3 40 GB Unlimited cPanel 1 $5.13 9.8 Details
Drupal 4 60 GB Unlimited cPanel Unlimited $11.16 9.8 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Cloud 0 UnManaged 40 GB 2 cores 2 GB 20 TB $16.99 10 Details
Cloud 1 UnManaged 80 GB 3 cores 4 GB 20 TB $19.99 10 Details
Cloud 2 UnManaged 160 GB 4 cores 8 GB 20 TB $27.99 9.7 Details
Cloud 3 UnManaged 240 GB 8 cores 16 GB 20 TB $41.99 9.8 Details
Cloud 1 Managed 80 GB 3 cores 4 GB 20 TB $71.99 9.8 Details
Cloud 2 Managed 160 GB 4 cores 8 GB 20 TB $83.99 10 Details
Cloud 3 Managed 240 GB 8 cores 16 GB 20 TB $97.99 9.2 Details
Cloud 4 Managed 360 GB 16 cores 32 GB 20 TB $137.99 2.0 Details

Resellers Plans

Plan Name Space Bandwidth Panel Price Score
Reseller 1 20 GB Unlimited cPanel $16.80 9.8 Details
Reseller 2 50 GB Unlimited cPanel $22.05 9.8 Details
Reseller 3 100 GB Unlimited cPanel $35.70 10 Details
Reseller 4 200 GB Unlimited cPanel $53.55 9.8 Details
LS Reseller 1 20 GB Unlimited cPanel $25.20 9.8 Details
LS Reseller 2 50 GB Unlimited cPanel $33.08 9.8 Details
LS Reseller 3 100 GB Unlimited cPanel $53.55 9.8 Details
LS Reseller 4 200 GB Unlimited cPanel $80.33 9.8 Details

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