StartLogic Reviews and Expert Opinion

Based on 10 user review in 1 language
2.7
POOR

Customer score for StartLogic

  • Reliability
    2.4 / 10
  • Pricing
    3.4 / 10
  • User Friendly
    2.6 / 10
  • Support
    2.0 / 10
  • Features
    3.0 / 10

Detailed Scores / Summary

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Selma N
Mexico
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

SCAMMERS; A ONE BECAUSE I CAN'T GIVE IT ZERO.

Service used: VPS - LogicPro
IF YOU WANT TO HAVE YOUR SERVICE INTERRUPTED ON A FREQUENT BASIS AND ROB YOU OF YOUR INCOME COMPLETELY BY DISABLING FEATURES WITHOUT NOTICE AND TAKING YOUR SITE DOWN FOR NO REASON WHATSOEVER AND THEN WANT TO GO ON THE MERRY-GO-ROU...Read More
Steve kroll
United States
  • Reliability6
  • Pricing6
  • User Friendly6
  • Support2
  • Features6
5.2

Terrible customer service

Service used: Shared - Pro
After several calls and 8 hours on the phone, they tell me it is on my end. luckily I have friends that are IT specialist. When a friend of mine tried to explain to a startlogic customer care supervisors he said it was very comple...Read More
Guy H Merrill
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Price Scam

Service used: Shared - Pro
So I got the intro price of 2.50 a month. At renewal time I get a bill of $334 on my card! Nowhere on their site is any price this high. The highest price was 199 for 3 years. When I contacted them they said the prices when up and they just have not updated the site or front page. Stay away!!
caroline rucker
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Worst Customer Service Ever

Service used: Shared
I have been with StartLogic for years. At first their customer service was excellent no matter what time of day I called. I have several accounts with them and since they have transferred the customer service to the Phillipines, i...Read More
Amir haririan
United States
  • Reliability2
  • Pricing8
  • User Friendly2
  • Support2
  • Features4
3.6

Scam operation

Service used: VPS - LogicPro
I have been with these guys over 15 years and recently they shut my website down for suspected virus and they gave me instructions to repair it. So we downloaded our server and ran several different virus scanning software and not...Read More
Cheryl
Cheryl
This exact thing is happening to me! I am trying to figure out how to get my files off the start logic account to transfer to someone else.
Julie Boyd
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

WORST WEB HOST EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

They over-write your manual renewals with extended renewals with add-ons - very unethical. And now, after 3 hours will not even answer the phone in the USA> Their Phillipines reps are completely untrained and rude - the WORST W...Read More
Antonio Gaudio
Italy
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features4
2.8

Poor poor poor service!

Service used: Shared
I've benn with Startogic since 2000 (17 years). The service and the support WAS good in the past, today:

- They make you go crazy with preformatted replies
- No one is able to solve even the smallest problems (eg. subdomain po...Read More
Julie
Julie
Worst service on the planet. I have wasted another hour and been transferred to the Phillipines all day. No one, including their chat will answer my question regarding renewal. Time to take my business elsewhere!
Aaron Jones
India
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Startlogic.com Very Poor Server. Never Buy this.

Service used: Resellers
Moved from StartLogic
This is such a sick hosting company. The issue never gets resolved. I do not suggest this to anyone who are serious about their business.

Please NEVER NEVER NEVER NEVER BUY THIS HOSTING SERVER. YOUR BUSINESS WILL GET SCREWED.
Alicia Winalski
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

My Website Deleted for No Reason - Do Not Use StartLogic

My website, which was paid for through May of this year, was deleted randomly and unexpectedly in February. I paid designers 10k for my site and it's gone. I even paid StartLogic for a year of backup (good through May). I've been ...Read More
Jackie Martin
United States
  • Reliability2
  • Pricing4
  • User Friendly4
  • Support2
  • Features4
3.2

Problem with site being taken down due to Malware even though paying for Sitelock.

I have been with Startlogic since I started my nonprofit in 2008. For the first few years their service was personalized and people were very pleasant and helpful. Now when I call if may take 30 minutes or more for someone to answ...Read More
Roxane
Roxane
Jackie - I'm having problems with my Startlogic email being read as Spam by my customers and not getting traffic to my website. I need to switch to another provider. Do you have any recommendations?

Typical StartLogic Prices

Service Monthly Price Range
Shared Hosting $4.50 - $8.99 3 plans
VPS $29.99 - $49.99 3 plans
The Services & Prices are taken from www.startlogic.com

StartLogic Expert Review 2019

Written by: Michael Lavnduski

StartLogic Rating

  • Reliability
    9 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    8 / 10
8.6
Rated by Michael Lavnduski

Expert Overview

Good hosting at fair prices. Ideal for small to medium sized sites

StartLogic is a mid-sized hosting company, claiming to have around 100,000 customers.  They were started by the same person who started iPower hosting, and they were also bought by Endurance International Group, which is the largest parent company of hosting providers.  They still operate mostly independently, however.

They focus on just shared and VPS hosting solutions, which are ideally configured for small to medium sized businesses.  They have three packages for shared hosting and three for VPS which is a good number as it gives plenty of choices without making it too confusing.

Overall they do a very good job of providing good hosting to their target audience.  They have their data center in Boston, MA, and it is well maintained to provide good, reliable hosting.

Uptime & Reliability

Stable hosting with no SLA or uptime guarantee

StartLogic doesn’t offer any sort of uptime guarantee or anything, which is not uncommon for hosting companies that are owned by Endurance International Group.  Even without the guarantees, however, they do provide good hosting.  Few people have complained about the reliability of their sites with this host, other than the occasional unhappy customer, which will come up with any host.

Features

Nice set of features for most sites.

There is nothing that they really offer that makes them stand out from the crowd, but there is really nothing missing either.  They do operate a very nice data center, which offers redundant power, firewalls and other benefits.  They don’t own the data center, however, but only take advantage of its services.

The shared hosting is Linux only for entry level, but then you can opt for Windows or Linux.  VPS allows you to choose either option at all levels.  All the VPS packages also come with one dedicated IP address, which is a feature that many other hosting companies charge for.

Support

24/7 telephone and live chat support

You’ll get 24/7 live support either through a chat program or their toll-free phone line.  When you get in touch with the support team they are able to fix most common issues very quickly.  More advanced issues can take a little longer according to some user reports, but they get them fixed at some point.  In addition to being skilled, the support team also seems to care about getting good results.

Pricing

Industry average pricing for all package options

The pricing is about average for all their package options.  They do offer a 30 day money back guarantee, minus any domain names you may have gotten free when signing up.  If you surrender the domain name, however, you can get credit back for that too, which is quite nice.  Overall, the pricing policy here is fair and you get what you pay for.

Summary

This hosting is good in basically all areas, but great in none

Like many of the EIG owned hosting companies, there isn’t much that sets this company apart either for the good or the bad.  They offer nice hosting services at a fair price, but do little else to really ‘wow’ the customers.  That isn’t always a bad thing though since many people are only looking for these types of basic services.

Pros:

  • Easy to understand hosting options
  • VPS plans come with a free IP
  • Money back guarantee includes domain if you don't keep it

Cons:

  • No dedicated hosting packages
  • Don't own their own data centers
  • Very similar services to other EIG companies

 

Read the full expert review Visit StartLogic See plans & pricing

StartLogic Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
5 GB 100 TB $4.50 2.7
Unlimited Unlimited $5.99 3.6
Unlimited Unlimited $8.99 2.7

VPS Hosting Plans

Plan Name Space RAM OS Price Score
20 GB 1 GB $29.99 2.7
40 GB 1.5 GB $39.99 2.8
60 GB 2 GB $49.99 2.7
A Free Domain is included when purchasing any hosting service from StartLogic
Submit a StartLogic Coupon

Server Locations

Boston

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