SiteHost New Zealand Expert Review 2021

Written by: Michael Lavnduski

SiteHost New Zealand Rating

  • Reliability
    9 / 10
  • Pricing
    7.5 / 10
  • User Friendly
    8.5 / 10
  • Support
    8.5 / 10
  • Features
    9 / 10
8.5
Rated by Michael Lavnduski
Expert

Expert Overview

Hosting Focused in New Zealand

Site Host was founded back in March of 2004 with a focus on providing New Zealanders reliable hosting at a fair price.  While their focus is still on New Zealand, they have expanded into other countries as well.   They offer professional hosting services to all their customers, which includes customizable solutions based on a customer's specific needs.

They offer dedicated hosting, cloud hosting, VPS hosting and shared hosting services, though their focus seems to be on the VPS and dedicated solutions rather than the shared.

Uptime & Reliability

Great Hardware for Stable Services

You'll have a 99.9% uptime guarantee, which applies to their network stability.  They report that since 2004 they have met the 99.9% service level so clearly they know how to keep their services up and stable.  Given that they use high quality hardware for all their servers, there is certainly no reason to think anyone will have any type of issues with downtime.

Features

Focused on Higher Level Hosting

The features are quite good overall.  You can choose from any level of hosting that you're interested in, which is nice.  At the shared hosting level there is just one package though, and it is over priced for what you're getting.  You can have 500 megs of disk space and unlimited traffic.  They do limit you to three websites for this level though.

When you move up to the VPS solutions you will have a lot more options to meet your needs.  Interestingly, the entry level VPS is the same price as the shared hosting, but with much better features.  VPS starts at 1 core CPU and 1.5 gigs of RAM and can be customized up from there.

Their dedicated servers have a few base options but then also allow you to create a custom server as well to meet all your needs.  These servers start at 24 gigs of RAM and go up to 96, which is quite good.  For the custom servers they say the range is from 16 to 768 gigs of RAM.  Hard drives can either be traditional or SSD based on what you want.

Support

Great Tech Support

Since 2004 this company has had an average response time on tickets of less than 60 minutes.  This is pretty good overall.  They have worked over 165,000 tickets during this time and from what I can tell based on user reviews, they are quick to solve issues and help their customers.

Pricing

Some Packages are Over Priced

The pricing with this company is not the cheapest you will find.  They do offer good quality for the price in most cases though. The shared hosting package is $30 per month, which is way too much for what you get.  Nobody should consider this option since for the same price you can move up to the entry level VPS.

The VPS plans can range from $30 to $620 per month.  Once again, for the higher end VPS's the prices are in the same range as their dedicated servers, so it doesn't always make sense to go with those options.  Dedicated servers start at $280 and go to $615 for the pre-configured options. The custom servers can go basically as high as you would like.

Summary

High Quality Hosting

The hosting with this company is very good.  If you live in New Zealand or any nearby countries it has a lot to offer.  You do have to be careful to make sure you select the right package or you might end up paying more than you need to.

Pros:

  • 99.9% Uptime Guarantee
  • High Quality Hardware

Cons:

  • Some Packages are Over Priced
Read the full expert review

SiteHost New Zealand Users Reviews

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Typical SiteHost New Zealand Prices

Service Monthly Price Range
Shared Hosting $19.89 1 plans
VPS $19.89 - $348.04 8 plans
Dedicated Server $185.62 - $490.57 3 plans
Cloud Hosting $23.20 - $235.34 5 plans
The Services & Prices are taken from sitehost.nz

SiteHost New Zealand Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Shared 500.5 MB Unlimited $19.89 0.0

VPS Hosting Plans

Plan Name Space RAM OS Price Score
Linux VPS 1 15 GB 1.5 GB $19.89 0.0
Linux VPS 2 30 GB 3 GB $39.78 0.0
Linux VPS 3 45 GB 6 GB $62.98 0.0
Linux VPS 4 90 GB 12 GB $109.38 0.0
WINDOWS 2GB 40 GB 2 GB $49.72 0.0
WINDOWS 4GB 60 GB 4 GB $82.87 0.0
WINDOWS 8GB 100 GB 8 GB $135.90 0.0
WINDOWS 16GB 200 GB 16 GB $348.04 0.0

Dedicated Server Plans

Plan Name Space RAM OS Price Score
Xeon E3-1230 4 TB 32 GB $185.62 0.0
Dual Xeon E5620 1.88 TB 48 GB $255.23 0.0
Dual Xeon E5-2630 5.6 TB 96 GB $490.57 0.0

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
1 Core 5 GB 1.5 GB 10.04 GB $23.20 0.0
2 Core 20 GB 3 GB 20.28 GB $53.03 0.0
4 Core 40 GB 4 GB 4.92 GB $86.18 0.0
6 Core 60 GB 8 GB 100.04 GB $149.16 0.0
8 Core 80 GB 16 GB 139.98 GB $235.34 0.0
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Server Locations

Auckland Sydney

A few words from SiteHost New Zealand

SiteHost is the largest New Zealand-owned web hosting provider, with four datacentres across Auckland and Sydney, Australia. We’ve been in the hosting business since 2004 and we host thousands of websites for some of New Zealand’s biggest businesses. Our customer support has always been a big difference between us and the competition.

Every company says it, but we mean it — we have earned a reputation in the industry for customer service that is second to none, and we work hard to keep it that way. We measure our support times in minutes, not hours and when you need us you can be sure you will get a timely and helpful response.


PRODUCTS

We are experts at listening and understanding what your business needs. Our customers are on everything from enterprise-grade Private Clouds, through Dedicated Servers and VPS, to Cloud Containers.

Cloud Containers are a unique product that make use of technologies like Docker and SaltStack. You have a container (think of it as a mini server) for each individual website or application, all running on your own private server. They are flexible enough to each run different software or services without interfering with each other. For example you could have a website running Node.js and another on PHP, independently, in just a few clicks. It's easy to scale resources, spin up and clone containers, and manage (or even set-and-forget) your hosting.


QUALITY INFRASTRUCTURE

We take great pride in our hardware, software and network. We’ve spent years painstakingly reviewing and improving everything we do to give our customers peace of mind. For example, we offer NVMe storage as standard. Our main datacentre is connected to one of Auckland's largest commercial solar power installations.


24/7 ENGINEERS

We have trained Engineers on-call 24/7 so we’re always ready to help, even with the most complex problem. If you phone, we’ll answer, even at 3.00am. There's no outsourcing here, and no "tier one" support to deal with first.

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