Uptime & Reliability

Excellent uptime for all services

As with any company focusing on e-commerce, they know the importance of keeping sites up at all times.  This is accomplished by having a high quality data center that includes fully redundant power, network and other features.  You’ll also have access to a skilled support team, who are actively monitoring the hardware.

In many cases, they can find issues before they actually cause any symptoms to the customers, which is quite nice.

Features

Quality features with lots of options

If you’re looking for flexibility, this is an excellent company to consider.  They have multiple packages at each hosting level, which will help to ensure that you are able to get exactly what you’re looking for.  If you’re newer to hosting, the vast number of packages may actually just be confusing, though they do have a friendly customer help line who can help you to pick the right option.

Within each of the packages, you’ll get a wide range of nice features.  cPanel is standard, for example, and you can choose from a variety of content management systems using their one click installations.  PHP, Ruby on Rails, Perl, CGI and other platforms are also all there for you if you need them.

Since they are focused on eCommerce, it may not be a surprise that they have OpenCart available and optimized for their Magento installation.

Support

Excellent support from qualified technicians

The technical support is quite good from this company.  They offer live support via phone and chat, as well as email and ticketed options for those who want to go that route.  When you get in touch with them, they are clearly competent with what they do and will be able to help you to fix whatever problems you’re facing.

For those who want to do it themselves, there are some good how-to’s and a nice knowledgebase to review while you’re learning the ropes.

Pricing

Good pricing at every level

This company makes it a little difficult to tell whether you’re getting a great deal or not, especially for the beginner.  This is because they have so many different packages and price points.  You may have issues finding the exact services you need at the exact right price.  From what I can gather, their sales team is very helpful, and actually seem interested in finding you the right package, and not just the most expensive one though, so that should help.

Summary

Great e-commerce hosting at a fair price

Overall, you’ll be getting a very good and reliable hosting service if you opt to go with Simple Servers.  They have the experience and equipment necessary to meet all your needs. If you are looking to target users in the UK area, and you need an e-commerce site, this is likely an excellent hosting option for you.

Pros:

• Well established company
• Great quality data centers
• Focused on quality e-commerce sites

Cons:

• Potentially too many package options to choose from
• Customers who don’t have e-commerce sites may feel out of place