Simple Servers Expert and User Insights by Simple Servers Customers
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Simple Servers is a very well established company, with well over 15 years in the business. They focus primarily on e-commerce customers, and provide them with some of the best options in this area possible. With quite a few different package options ranging from shared hosting all the way up to dedicated servers, the chances are quite good that they will have an option that meets your specific needs.
While they can certainly host any normal type of website, the really push themselves as specializing in e-commerce, which is why they primarily have Magento solutions available. If you’re looking to just host a non-commercial blog, for example, this isn’t likely the right option.
They have a Tier 4 data center in Studley. It has multiple network connections, redundant power supply, active monitoring and live security at all times. In addition, the company owns the data center and all the hardware themselves, so there is little worry of financial or other related issues causing problems.
Uptime & Reliability
Excellent uptime for all services
As with any company focusing on e-commerce, they know the importance of keeping sites up at all times. This is accomplished by having a high quality data center that includes fully redundant power, network and other features. You’ll also have access to a skilled support team, who are actively monitoring the hardware.
In many cases, they can find issues before they actually cause any symptoms to the customers, which is quite nice.
Quality features with lots of options
If you’re looking for flexibility, this is an excellent company to consider. They have multiple packages at each hosting level, which will help to ensure that you are able to get exactly what you’re looking for. If you’re newer to hosting, the vast number of packages may actually just be confusing, though they do have a friendly customer help line who can help you to pick the right option.
Within each of the packages, you’ll get a wide range of nice features. cPanel is standard, for example, and you can choose from a variety of content management systems using their one click installations. PHP, Ruby on Rails, Perl, CGI and other platforms are also all there for you if you need them.
Since they are focused on eCommerce, it may not be a surprise that they have OpenCart available and optimized for their Magento installation.
Excellent support from qualified technicians
The technical support is quite good from this company. They offer live support via phone and chat, as well as email and ticketed options for those who want to go that route. When you get in touch with them, they are clearly competent with what they do and will be able to help you to fix whatever problems you’re facing.
For those who want to do it themselves, there are some good how-to’s and a nice knowledgebase to review while you’re learning the ropes.
Good pricing at every level
This company makes it a little difficult to tell whether you’re getting a great deal or not, especially for the beginner. This is because they have so many different packages and price points. You may have issues finding the exact services you need at the exact right price. From what I can gather, their sales team is very helpful, and actually seem interested in finding you the right package, and not just the most expensive one though, so that should help.
Great e-commerce hosting at a fair price
Overall, you’ll be getting a very good and reliable hosting service if you opt to go with Simple Servers. They have the experience and equipment necessary to meet all your needs. If you are looking to target users in the UK area, and you need an e-commerce site, this is likely an excellent hosting option for you.
Well established company
Great quality data centers
Focused on quality e-commerce sites
Potentially too many package options to choose from
Customers who don’t have e-commerce sites may feel out of place
Absolutely shocking! Have always used this company and now having unauthorised payments being taken from our account, Server issues leaving us unable to trade and no one responds. Called today for someone to say they cannot respond now as their mum is at the door!! SHOCKING!!!
I found it important to find a good Magento hosting. Previously, I tried some of the hosting providers that introduced themselves as special Magento-configured hosts. My experience there was not very successful. Then I found it at Simple Servers. Right now I'm at Simple Servers for 6 months. When you tell them your needs, then you will receive the right offer. They will not try to sell the most expensive service, but just what you will be the best choice. At Simple Servers, it's very easy to make a Magento installation. One click. Magento's performance is great even in a shared plan. After some time, I needed to migrate my web site from the shared hosting plan to the cloud. It was a very fast migration. Very good explanations and support from the Simple Servers team.
Simple Servers are fantastic, great support and great prices. I would happily recommend them to anyone looking for standard hosting on a brilliant platform with great support or anyone looking for Magento hosting. We host several wordpress sites and a magento 2 site and the websites perform brilliant, a lot better than our older more expensive hosting.
we had issues with our previous hosts to the extent it was costing our customers money. We moved over to Simple Servers based on a recommendation. After the move the site is noticeably faster and the support team at Simple fixed two long-standing issues for us.
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