ServerPronto Reviews and Expert Opinion

Based on 2 user reviews in 1 language
6.8
Good

Customer score for ServerPronto

  • Reliability
    7.0 / 10
  • Pricing
    8.0 / 10
  • User Friendly
    7.0 / 10
  • Support
    6.0 / 10
  • Features
    6.0 / 10

Detailed Scores / Summary

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edilson S
United States
  • Reliability4
  • Pricing6
  • User Friendly4
  • Support2
  • Features2
3.6

SERVICE OUTAGE

Service used: Dedicated Server
Serverpronto has left our company without service over the weekend, there's no way to talk to a tech able to resolve issues over the weekend!
Somebody will reply to your ticket saying someone else will contact. You get what you pay for, this time even less.
Maria Mendez
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Great hosting provider

Service used: Cloud - Public Cloud
I've been using ServerPronto for more than 3 years and my experience has been excellent. Good customer service, affordable packages, good hosting security and more. I wouldn't change it for any other hosting provider.

Typical ServerPronto Prices

Service Monthly Price Range
VPS $15.95 - $34.95 3 plans
Dedicated Server $39.95 - $599.95 5 plans
Cloud Hosting $29.95 1 plans
The Services & Prices are taken from www.serverpronto.com

ServerPronto Expert Review 2019

Written by: Michael Lavnduski

ServerPronto Rating

  • Reliability
    8 / 10
  • Pricing
    10 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski

Expert Overview

Company focuses on mid to high level hosting packages

ServerPronto is another hosting company that focuses primarily on the mid to high end hosting services niche.  One thing that sets this company apart from the others, however, is that they offer 'the world's most affordable dedicated server.'  This is a marketing line they have, but it may very well be true.  At just $39.95 for a true dedicated server, it will be difficult to beat that price.  Of course, this is a fairly low end server with just two cores, two gigs of RAM and 500 gigs of disk space.

In addition to this, they offer multiple VPS hosting packages, many other higher end dedicated hosting options and one cloud server package.

The company has been around since 2000, but they changed ownership in 2012 and since then there have been a lot of changes.  Included in this is a more customer focused approach and scalable hosting options.

Uptime & Reliability

100% uptime guarantee available

This company offers a 100% uptime guarantee for all their services.  If they go down for unscheduled maintenance due to a problem on their end, you will get a credit toward your next bill.  Of course, this is only if you happen to realize that there was downtime and you submit a ticket.

When looking over the comments of current and former customers of this company, there was a surprising number of people who complained about downtime of their sites.  While you can always expect to see a little bit of this due to dissatisfied customers, there were more than normal here.

Features

Very nice features for all hosting levels

ServerPronto has a lot of great features for all their different hosting levels.  Things like access to their fully redundant network connections, free assistance with new website setup, no-contract hosting and more, this is a very nice company to work with.

You will also have the option to use Linux or Windows for all their packages, and cPanel is included as well.

For those that opt for a dedicated server, they promote the fact that they can have it provisioned in about an hour, which is quite quick.  This includes putting on the OS and other necessary items.

Support

Good ticket based support system

Any technical issues you run into will need to be reported via their ticketing system as they don't have a 24/7 tech support line.  Their ticketing system, however, is easy to work with and typically gets rapid responses to common issues. For most packages you will have root access to the server, so you should be able to fix most issues on your own.

This is made easier with a significant amount of self help and how-to type content on their site.

Pricing

Lowest Dedicated Server Price & Other Great Deals Too

Price is definitely a big selling point for this company.  In addition to offering the world's lowest priced dedicated server, they also have a variety of other hosting packages, all of which are priced at or below the industry averages.

Another nice point about this company is that for the vast majority of customers, everything they need is included with the package.  This means no add-on's that can often add up to significantly higher than advertised prices.

Summary

Excellent hosting for price conscious customers at the mid to high end level

This company seems to provide great services for the most part.  While there are some concerns related to downtime, that may not be enough to turn many people away.  The company is targeting the mid to high end website owner who is still worried about price.  This appears to be quite a larger market, and ServerPro has done a good job capitalizing on it.

Pros:

  • Low prices
  • Fast provisioning of new dedicated servers
  • Customizeable hosting plans

Cons:

  • No live support
  • No shared hosting
  • Some reports of excessive downtime
Read the full expert review Visit ServerPronto See plans & pricing

ServerPronto Prices, Plans & Features - 2019

VPS Hosting Plans

Plan Name Space RAM OS Price Score
30 GB 1 GB $15.95 6.8
20 GB 1 GB $24.95 6.8
30 GB 2 GB $34.95 6.8

Dedicated Server Plans

Plan Name Space RAM OS Price Score
500 GB 2 GB $39.95 6.8
1000 GB 16 GB $199.95 6.8
1.95 TB 32 GB $399.95 6.8
600 GB 64 GB $499.95 6.8
1.17 TB 32 GB $599.95 6.8

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
50 GB 3 GB 5 TB $29.95 10
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Server Locations

Atlanta Miami

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