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Somebody will reply to your ticket saying someone else will contact. You get what you pay for, this time even less.
Company focuses on mid to high level hosting packages
ServerPronto is another hosting company that focuses primarily on the mid to high end hosting services niche. One thing that sets this company apart from the others, however, is that they offer 'the world's most affordable dedicated server.' This is a marketing line they have, but it may very well be true. At just $39.95 for a true dedicated server, it will be difficult to beat that price. Of course, this is a fairly low end server with just two cores, two gigs of RAM and 500 gigs of disk space.
In addition to this, they offer multiple VPS hosting packages, many other higher end dedicated hosting options and one cloud server package.
The company has been around since 2000, but they changed ownership in 2012 and since then there have been a lot of changes. Included in this is a more customer focused approach and scalable hosting options.
Uptime & Reliability
100% uptime guarantee available
This company offers a 100% uptime guarantee for all their services. If they go down for unscheduled maintenance due to a problem on their end, you will get a credit toward your next bill. Of course, this is only if you happen to realize that there was downtime and you submit a ticket.
When looking over the comments of current and former customers of this company, there was a surprising number of people who complained about downtime of their sites. While you can always expect to see a little bit of this due to dissatisfied customers, there were more than normal here.
Very nice features for all hosting levels
ServerPronto has a lot of great features for all their different hosting levels. Things like access to their fully redundant network connections, free assistance with new website setup, no-contract hosting and more, this is a very nice company to work with.
You will also have the option to use Linux or Windows for all their packages, and cPanel is included as well.
For those that opt for a dedicated server, they promote the fact that they can have it provisioned in about an hour, which is quite quick. This includes putting on the OS and other necessary items.
Good ticket based support system
Any technical issues you run into will need to be reported via their ticketing system as they don't have a 24/7 tech support line. Their ticketing system, however, is easy to work with and typically gets rapid responses to common issues. For most packages you will have root access to the server, so you should be able to fix most issues on your own.
This is made easier with a significant amount of self help and how-to type content on their site.
Lowest Dedicated Server Price & Other Great Deals Too
Price is definitely a big selling point for this company. In addition to offering the world's lowest priced dedicated server, they also have a variety of other hosting packages, all of which are priced at or below the industry averages.
Another nice point about this company is that for the vast majority of customers, everything they need is included with the package. This means no add-on's that can often add up to significantly higher than advertised prices.
Excellent hosting for price conscious customers at the mid to high end level
This company seems to provide great services for the most part. While there are some concerns related to downtime, that may not be enough to turn many people away. The company is targeting the mid to high end website owner who is still worried about price. This appears to be quite a larger market, and ServerPro has done a good job capitalizing on it.
- Low prices
- Fast provisioning of new dedicated servers
- Customizeable hosting plans
- No live support
- No shared hosting
- Some reports of excessive downtime
ServerPronto Prices, Plans & Features - 2020
VPS Hosting Plans
Dedicated Server Plans
|Bare Metal Value||500 GB||2 x 3.00GHz||3 GB||$39.95||6.8||Details|
|Intel Xeon E5530||1000 GB||8 x 2.00GHz||16 GB||$199.95||6.8||Details|
|Managed +||1.95 TB||8 x 2.00GHz||32 GB||$399.95||6.8||Details|
|Intel Xtreme||600 GB||8 x 2.00GHz||64 GB||$499.95||6.8||Details|
|Intel Xeon E5-2690||1.17 TB||16 x 3.00GHz||32 GB||$599.95||6.8||Details|