Rumahweb Reviews and Expert Opinion

Based on 4 user reviews in 1 language

Customer score for Rumahweb

  • Reliability
    4.0 / 10
  • Pricing
    4.5 / 10
  • User Friendly
    5.0 / 10
  • Support
    5.0 / 10
  • Features
    4.5 / 10

Detailed Scores / Summary

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irvan noval
irvan noval
  • Reliability4
  • Pricing6
  • User Friendly8
  • Support8
  • Features6

Decent Support But Bad Uptime

Service used: Shared
Two months on their "Small" package shared hosting and unhappy with server uptime. Got limited server uplink because of DDoS, their support offering me to move my account to another "better" server then got more than three times s...Read More
qubix owen
qubix owen
  • Reliability8
  • Pricing8
  • User Friendly8
  • Support8
  • Features8

no document required for .id TLD

Service used: Shared - Personal Hosting
starting on August 2019 there is no need to to upload document for .id registration. I've been using this company service about 4 years. no complain till now. for a static website it will be okay if you host in on shared hosting b...Read More
James Scott
James Scott
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

Unprofessional Team with Pathetic Customer Support

Service used: VPS
These guys cut our bandwidth without telling us, lied about having done so, embarrassed us in front of our clients and are technically quite poor. In reality they had a chance to up-sell and increase their billlings from us but no...Read More
M Fikri
M Fikri
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

Never Register Domain to This Company

Never register domain to this company. Your domain not processed.
I cannot upload the document they ask, then I submit ticket about the errors, but they never reply that tickets until the domain taken by someone else

Typical Rumahweb Prices

Service Monthly Price Range
Shared Hosting $3.70 - $9.45 2 plans
VPS $15.50 - $242.40 2 plans
The Services & Prices are taken from

Rumahweb Expert Review 2021

Written by: Michael Lavnduski

Rumahweb Rating

  • Reliability
    9 / 10
  • Pricing
    9 / 10
  • User Friendly
    8 / 10
  • Support
    9 / 10
  • Features
    9 / 10
Rated by Michael Lavnduski

Expert Overview

Good hosting for Indonesian Sites

This company is primarily focused on Indonesian customers, and their site is not written in English so even with it translated it is sometimes hard to figure out exactly what they are offering.  It is also difficult to gather information from users since much of what they write is not in English.  That being said, however, the overall opinion of this hosting company seems to be mostly positive.

They offer shared hosting as well as VPS options and have quite a few nice little extra features. They also host some big name companies (or at least the websites of these companies for that part of the world) including ACE hardware, Toys Kingdom, Kraft and more.

They do serve US customers and have a data center in the US as well as one in Indonesia and one in Singapore.  This clearly allows people in Indonesia and the surrounding areas to have quality hosting for sites that are targeting other parts of the world.

Uptime & Reliability

99.9% uptime guarantee with local data centers

Rumahweb offers a 99.9% uptime guarantee, though I was unable to tell exactly what you get in the event that they don't meet that standard.  Another good indication that they are offering reliable service is that they have three data centers, so you're able to be hosted near your target audience.


Nice list of features for all hosting packages

Rumahweb has a lot of nice features including auto-installers for some of the most common content management systems, free website migration from other hosts, cPanel, and more.  They also offer a good variety of different hosting packages to choose from.

Their shared hosting options seem to have all the standard features that you would expect to get, as does their VPS hosting.  From what I can tell, they don't have fully dedicated servers.

They also offer the latest versions of PHP and MySQL for all their hosting packages.


24/7 support

They offer 'always there' 24/7 support for all their customers.  In addition, they are promoting the fact that they offer iPhone & BlackBerry based support, which is somewhat unusual but a nice little perk.  It also appears that they have an online ticketing system for their customers to access.


Pricing seems to be fair

Their pricing is all listed in Rupees, so I am unable to exactly compare them with other hosting companies.  They do market their services as being very affordable, however, and the few other comments I have been able to find in English did say that they were priced properly so that is a good sign.



Seems to be a very good host for the Indonesian market

Overall I haven't been able to find anything really negative about this hosting company, but that may be just because I haven't been able to find much on it at all.  Everything points to the fact that they provide good quality hosting for people in their area.


  • Three data centers located around the world
  • Serving the Indonesian community (a pro for those in this area)
  • Lots of great features for all hosting packages


  • Not too much information is available
  • No dedicated hosting options
Read the full expert review Visit Rumahweb See Plans & Pricing

Rumahweb Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Profesional Hosting 1 GB Unlimited $3.70 4.6
Enterprise Hosting 4 GB Unlimited $9.45 4.6

VPS Hosting Plans

Plan Name Space RAM OS Price Score
Deluxe 15 GB 1 GB $15.50 4.6
Platinum 240 GB 16 GB $242.40 4.6
A Free Domain is included when purchasing any hosting service from Rumahweb
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