ResellerClub Reviews and Expert Opinion

Based on 206 user reviews in 5 languages
6.4
DECENT

Customer score for ResellerClub

  • Reliability
    6.4 / 10
  • Pricing
    6.8 / 10
  • User Friendly
    6.5 / 10
  • Support
    6.1 / 10
  • Features
    6.4 / 10

Detailed Scores / Summary

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Karn Mehta
Karn Mehta
Afghanistan
  • Reliability8
  • Pricing8
  • User Friendly8
  • Support8
  • Features8
8.0
NEW

Hosted my company website on a dedicated server

Service used: Dedicated Server - DS2
I needed an extensive resource provider for my firm's business site and get dedicated is the way to go. After careful planning and understanding provider pricing models, came down to ResellerClub's plan that fit my budget and tech...Read More
ResellerClub
Hey Karan, thanks a lot for your feedback. At ResellerClub, we seek to make our customers happy with our products and services. Glad that you are enjoying the ResellerClub experience.
James Redmond
James Redmond
Norway
  • Reliability8
  • Pricing10
  • User Friendly8
  • Support10
  • Features10
9.2

Great hosting for the cloud. Could get my site up in literally no time.

Service used: Resellers
During my tenure at my last company, I wanted to host a new website for a project. ResellerClub’s support team guided me into choosing the right plan with the best resources. Storage capacity is really good and with one-click inst...Read More
ResellerClub
Hey James! Thanks a lot for your feedback! At ResellerClub, we seek to make our customer experiences better. Glad to see that you are happy with the ResellerClub team.
Deschampes Gabriel
Deschampes Gabriel
Argentina
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10
9.6

Superb hosting plans, really well worth the money

Service used: VPS - VPS 4
It has been one of those moments where I have felt that the hosting brand has superceeded my expectations at service and product. Also the support is amazing and helped my associates in a language that was most comfortable with th...Read More
ResellerClub
Hello Gabriel! Thanks for your feedback. At ResellerClub, we are constantly striving to make customer experiences better. Glad that you are in business with us.
Ishmit M
Ishmit M
Australia
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Fantabulous for Resellers

Service used: Resellers
More or less, over the time as a customer I have had a terrific experience with resellerclub's reseller hosting because it opens up so much for anyone who wants to become a web host business. I started out small and slowly learnt ...Read More
ResellerClub
Hey Ishita, thanks a ton for your response! We are glad to see that you are enjoying the ResellerClub experience!
Thomas P.
Thomas P.
Spain
  • Reliability4
  • Pricing4
  • User Friendly6
  • Support4
  • Features4
4.4

Beware of unexplained price hikes year after year

Service used: Resellers
Aug. 1, 2020:
If you are thinking of getting reseller hosting beware of unexplained price hikes, also the cheap R0 hosting $8,99 is useless In terms of cpu for a few website it’s probably over clouded, it just doesn’t run even with a few no tra...Read More
If you are thinking of getting reseller hosting beware of unexplained price hikes, also the cheap R0 hosting $8,99 is useless In terms of cpu for a few website it’s probably over clouded, it just doesn’t run even with a few no tra...Read More
ResellerClub
Hey Thomas,

We are extremely sorry for the inconvenience. At ResellerClub, we take every customer query and grievance seriously. Can you please help us with your ResellerClub ID and contact details? We will have our team of experts help you out with your problem.

Typical ResellerClub Prices

Service Monthly Price Range
Shared Hosting $3.49 - $4.49 2 plans
VPS $15.00 - $245.00 10 plans
Dedicated Server $81.00 - $162.00 4 plans
The Services & Prices are taken from www.resellerclub.com

ResellerClub Expert Review 2020

Written by: Michael Lavnduski

ResellerClub Rating

  • Reliability
    6 / 10
  • Pricing
    7 / 10
  • User Friendly
    7 / 10
  • Support
    4 / 10
  • Features
    5 / 10
5.8
Rated by Michael Lavnduski
Expert

Expert Overview

Great hosting services targeted for resellers

ResellerClub is a well-known hosting company that provides reseller services to people who want to offer hosting as part of their service packages. Most web hosting companies offer this type of service, but not as a primary focus.  This is actually a pretty good idea as a concept, because resellers need different types of focus.  Unfortunately, ResellerClub doesn't really seem to do a very good job at it.

First, it is clear that if you are only looking for hosting for yourself, this is not the right company to go with.  They don't really put any effort toward this type of thing at all, and you'll end up paying for too much and getting too little.

While the hosting has the potential to be ok for an individual site, it would be too confusing to try to figure out which features are specifically for the hosting and which ones are targeted towards the resellers.

Uptime & Reliability

99.99% Uptime Guarantee (but it is rarely met)

ResellerClub offers a 99.99% uptime guarantee for all their hosting services, but you will need to be prepared to use it.   I have seen many former customers complaining about frequent downtime and slow loading speeds on their sites.  In addition, it is difficult to enforce the 99.99% uptime guarantee so you likely will end up not getting any credits on your bill.

They also offer a 30 day money back guarantee, and redundant servers to help avoid downtime, but it doesn't seem to be implemented very well.

Features

Reseller focused features

Regarding the actual hosting packages, this company has shared hosting services as well as VPS and dedicated servers.  They do offer Linux and Windows options for all their hosting packages, which is a very nice perk.

The real benefits of this company come in when you look at the reseller features.  For example, they will help set up a reseller interface that you can use to market to your potential customers.  They also provide 'over 800' products that are tailored specifically to resellers looking to promote their hosting services.They do have servers available in data centers around the world, which is very important for resellers.

Unfortunately, I have seen many people complain about the different features saying that they aren't reliable, some don't really work at all.  While they do have a lot to offer, they have a very bad reputation when it comes to actually implementing the services.

Support

Slow response times on tech support

They claim to have 24/7 tech support but I'm not sure I believe it.  Their 'live chat' feature seems to be offline all the time, and many people have been complaining that it takes days to get a response from a submitted ticket.  Overall, their technical support seems to be very poor.

Pricing

Prices aren't bad, but you don't get much

They have multiple packages at just about every price point, starting at just $1.49 per month for their entry level services.  All but the top tier shared hosting is limited in disk space and bandwidth, but once you move above this point it is unlimited. The VPS and dedicated server prices are in line with industry standards, and will make it easier for those who are reselling the service to make a nice profit each month from their customers.

While their actual price points are quite competitive, you have to look at what you are getting for the money.  After all, even if the hosting was free, it wouldn't be worth it if your sites were always done. Having a good reliable host is essential for any reseller, so I have to say that even though the prices are low, you are still paying too much.

Summary

Not the best choice for your hosting needs

Overall this is a well established company that provides an excellent service to their customers, and the people that the hosting is sold to.  They are very focused on providing top reseller services, so those who just need regular hosting may not want to go with this company.

Pros:

  • Very targeted services
  • Servers available around the world
  • Nice selection of hosting packages

Cons:

  • Not really the best option for those who just need hosting for their own sites
  • Entry level packages are limited on disk space and bandwidth
  • Lots of downtime reported
  • Slow responses from technical support
Read the full expert review Visit ResellerClub See plans & pricing

ResellerClub Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Business Hosting Unlimited Unlimited $3.49 6.5
Pro Hosting Unlimited Unlimited $4.49 7.9

VPS Hosting Plans

Plan Name Space RAM OS Price Score
VPS 1 20 GB 512 MB $15.00 6.6
VPS 2 30 GB 768 MB $20.00 7.8
VPS 3 40 GB 1 GB $25.00 9.6
VPS 4 60 GB 1.5 GB $35.00 9.2
VPS 5 80 GB 2 GB $45.00 9.4
VPS 6 100 GB 2.5 GB $65.00 6.4
VPS 7 140 GB 3.5 GB $95.00 6.4
VPS 8 200 GB 5 GB $140.00 6.4
VPS 9 260 GB 6.5 GB $180.00 6.4
VPS 10 350 GB 8.5 GB $245.00 6.4

Dedicated Server Plans

Plan Name Space RAM OS Price Score
DS1 1 TB 4 GB $81.00 9.6
DS2 1 TB 4 GB $108.00 7.6
DS3 1 TB 8 GB $135.00 9.8
DS4 1 TB 16 GB $162.00 6.4
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A few words from ResellerClub

ResellerClub offers a wide array of Hosting products for the discerning web designer and developer community. Products range from cPanel / Plesk Shared Hosting, Reseller Hosting with WHM, Virtual Private Servers and Dedicated Servers as well as a cPanel based Cloud Hosting product with upgradeable CPU and RAM. They also have a powerful reseller program for Domains and all hosting products with API, WHMCS plugins as well a ready-made storefront.

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