ResellerClub Reviews and Expert Opinion

Based on 116 reviews in 2 languages
7.1
Good

Customer score for ResellerClub

  • Reliability
    7.1 / 10
  • Pricing
    7.3 / 10
  • User Friendly
    7.1 / 10
  • Support
    6.9 / 10
  • Features
    7.0 / 10

Detailed Scores / Summary

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Poonam Kumari
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Poor Support and Hosting

Service used: Shared - Business Hosting
We have use ResellerClub Hosting for since last month but hosting and support services is very poor. We have tired my website down 10+ time in a day.

Have contact to support team via ticket but have 3 days we don't update my mail.
ResellerClub
Hi Poonam,
We apologize for the inconvenience caused while using our services. We would request you to share your ticket ID and we will get your issue resolved at the earliest.
user avatar
Poonam Kumari
Have tired so we go for other hosting service provider.
Kumar Ramesh
Canada
  • Reliability 8.0
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
9.6
NEW

Excellent support for hosting

Service used: Shared - Pro Hosting
Greetings from Canada! I have been a proud user of such a great brand that has superb support team to help with choosing the right hosting service. Thanks to you ResellerClub!
Eugene Chong
United States
  • Reliability 8.0
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 8.0
9.2
NEW

Hosting that gets you started quickly

Service used: Shared - Pro Hosting
I am glad that I chose ResellerClub over other providers. I remember giving them my requirements 4 years ago and their support team was quick to help me find a suitable plan in very little time. Never had such a fantastic shopping experience. Not to mention their splendid hosting plans.
Derek Willis
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Hosting that suits a small business

Service used: Shared - Business Hosting
I must say this that after starting my business in my home town, I was quite reluctant to get a website for my business. But as it turned out, I got a cheap hosting deal for my website, thanks to resellerclub. Since then, I have s...Read More
Adel Blanc
Italy
  • Reliability 10
  • Pricing 10
  • User Friendly 8.0
  • Support 10
  • Features 10
9.6
NEW

Hosting + Support is great. Features are better than most providers

Service used: Shared - Pro Hosting
Great hosting service and support. I have recently migrated to a more advanced cloud hosting plan. It is really nice that ResellerClub allow customers to choose better plans on-demand. thanks resellerclub!
Andriy Plassakic
Germany
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 8.0
9.6
NEW

A hosting provider that I would recommend to everyone

Service used: Shared - Pro Hosting
If you are looking for a reliable and supportive hosting partner, ResellerClub is definitely the one. The servers that they have deployed and the infrastructure that they have is truly state of the art.
Diego Vaz
Netherlands
  • Reliability 10
  • Pricing 8.0
  • User Friendly 10
  • Support 10
  • Features 10
9.6
NEW

Reseller package deal needs to have more prodcuts

Service used: Resellers
Currently a part of the reseller program. It has great benefits but I want to sell more products through this program. I am aware that you have a combo plan as well but is it possible that I can sell wordpress hosting as well as shared within this package?
Ashley Trikeyan
United Kingdom
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 8.0
9.6

Happy with dedicated servers

Service used: Dedicated Server - DS3
I have been using the dedicated server hosting with cPanel and WHM for over a year. I have to admit that the service has limited features but is great with speed and support. Security add ons are plenty.
Phil Simon
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 8.0
  • Features 10
9.6

Services are great but need to improve features

Service used: Resellers
I have tried hosting providers that fall short of their promises. But not ResellerClub. They stick to what they guarantee. That includes great server uptime and a large network to leverage. I won't say that this is a drawback but I just wish they had more features.

Typical ResellerClub Prices

Service Monthly Price Range
Shared Hosting $3.99 - $5.49 2 plans
VPS $15.00 - $245.00 10 plans
Dedicated Server $81.00 - $162.00 4 plans
The Services & Prices are taken from www.resellerclub.com

ResellerClub Expert Review 2018

Written by: Michael Lavnduski

ResellerClub Rating

  • Reliability
    6 / 10
  • Pricing
    7 / 10
  • User Friendly
    7 / 10
  • Support
    4 / 10
  • Features
    5 / 10
5.8
Rated by Michael Lavnduski

Great hosting services targeted for resellers

ResellerClub is a well-known hosting company that provides reseller services to people who want to offer hosting as part of their service packages. Most web hosting companies offer this type of service, but not as a primary focus.  This is actually a pretty good idea as a concept, because resellers need different types of focus.  Unfortunately, ResellerClub doesn't really seem to do a very good job at it.

First, it is clear that if you are only looking for hosting for yourself, this is not the right company to go with.  They don't really put any effort toward this type of thing at all, and you'll end up paying for too much and getting too little.

While the hosting has the potential to be ok for an individual site, it would be too confusing to try to figure out which features are specifically for the hosting and which ones are targeted towards the resellers.

Uptime & Reliability

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6

99.99% Uptime Guarantee (but it is rarely met)

ResellerClub offers a 99.99% uptime guarantee for all their hosting services, but you will need to be prepared to use it.   I have seen many former customers complaining about frequent downtime and slow loading speeds on their sites.  In addition, it is difficult to enforce the 99.99% uptime guarantee so you likely will end up not getting any credits on your bill.

They also offer a 30 day money back guarantee, and redundant servers to help avoid downtime, but it doesn't seem to be implemented very well.

Features

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5

Reseller focused features

Regarding the actual hosting packages, this company has shared hosting services as well as VPS and dedicated servers.  They do offer Linux and Windows options for all their hosting packages, which is a very nice perk.

The real benefits of this company come in when you look at the reseller features.  For example, they will help set up a reseller interface that you can use to market to your potential customers.  They also provide 'over 800' products that are tailored specifically to resellers looking to promote their hosting services.They do have servers available in data centers around the world, which is very important for resellers.

Unfortunately, I have seen many people complain about the different features saying that they aren't reliable, some don't really work at all.  While they do have a lot to offer, they have a very bad reputation when it comes to actually implementing the services.

Support

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4

Slow response times on tech support

They claim to have 24/7 tech support but I'm not sure I believe it.  Their 'live chat' feature seems to be offline all the time, and many people have been complaining that it takes days to get a response from a submitted ticket.  Overall, their technical support seems to be very poor.

Pricing

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7

Prices aren't bad, but you don't get much

They have multiple packages at just about every price point, starting at just $1.49 per month for their entry level services.  All but the top tier shared hosting is limited in disk space and bandwidth, but once you move above this point it is unlimited. The VPS and dedicated server prices are in line with industry standards, and will make it easier for those who are reselling the service to make a nice profit each month from their customers.

While their actual price points are quite competitive, you have to look at what you are getting for the money.  After all, even if the hosting was free, it wouldn't be worth it if your sites were always done. Having a good reliable host is essential for any reseller, so I have to say that even though the prices are low, you are still paying too much.

Summary

Not the best choice for your hosting needs

Overall this is a well established company that provides an excellent service to their customers, and the people that the hosting is sold to.  They are very focused on providing top reseller services, so those who just need regular hosting may not want to go with this company.

Pros:

  • Very targeted services
  • Servers available around the world
  • Nice selection of hosting packages

Cons:

  • Not really the best option for those who just need hosting for their own sites
  • Entry level packages are limited on disk space and bandwidth
  • Lots of downtime reported
  • Slow responses from technical support
Read the full expert review Visit ResellerClub See plans & pricing

ResellerClub Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
Unlimited Unlimited Unlimited $3.99 7.9
Unlimited Unlimited Unlimited $5.49 9.4

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
20 GB - 512 MB $15.00 9.7
30 GB - 768 MB $20.00 10
40 GB - 1 GB $25.00 9.6
60 GB - 1.5 GB $35.00 9.1
80 GB - 2 GB $45.00 7.1
100 GB - 2.5 GB $65.00 7.1
140 GB - 3.5 GB $95.00 7.1
200 GB - 5 GB $140.00 7.1
260 GB - 6.5 GB $180.00 7.1
350 GB - 8.5 GB $245.00 7.1

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
1000 GB 2 x 2.00GHz 4 GB $81.00 9.7
1000 GB 4 x 3.00GHz 4 GB $108.00 9.6
1000 GB 4 x 3.00GHz 8 GB $135.00 9.8
1000 GB 4 x 3.00GHz 16 GB $162.00 7.1
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A few words from ResellerClub

ResellerClub offers a wide array of Hosting products for the discerning web designer and developer community. Products range from cPanel / Plesk Shared Hosting, Reseller Hosting with WHM, Virtual Private Servers and Dedicated Servers as well as a cPanel based Cloud Hosting product with upgradeable CPU and RAM. They also have a powerful reseller program for Domains and all hosting products with API, WHMCS plugins as well a ready-made storefront.

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