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2.1
POOR
  • User Friendly
    2.1
  • Support
    1.8
  • Features
    2.1
  • Reliability
    2.0
  • Pricing
    2.4

Avg. score per month

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ResellerClub Reviews and Expert Opinion

A few words from ResellerClub

ResellerClub offers a wide array of Hosting products for the discerning web designer and developer community. Products range from cPanel / Plesk Shared Hosting, Reseller Hosting with WHM, Virtual Private Servers and Dedicated Servers as well as a cPanel based Cloud Hosting product with upgradeable CPU and RAM. They also have a powerful reseller program for Domains and all hosting products with API, WHMCS plugins as well a ready-made storefront.
ResellerClub HomePage Screenshot
Money Back: 30 Days

Pricing Range

Shared Hosting $3.49 - $4.49
VPS $15.00 - $245.00
Dedicated Server $81.00 - $162.00

Data Centers

Catherine Banks

Pinned Review

Catherine Banks,
4.6
I had a pleasant experience dealing with these folks. Their pricing especially is a runaway winner for me.

Reviews

Archita Agrawal Patel
Archita Agrawal Patel from United States,

Good service provider but please update your resources and KB

3.4
ResellerClub's cloud facilitating plans stick out and are way better compared to numerous different facilitators in the hosting business.

Uptime is high, and server execution is stunning. They are truly set up to take your sit...Read Moree up to the best norms and also balance the data transfer capacity. Additionally, speed is marvelous, so truly, no horrendous remarks.

I have one problem when it comes to their knowledgebase, there is limited information there and I believe it is not enough and we need to ask support about it all the time. Can you please update your resource section as well?
Less
Tobias Bauer
Tobias Bauer from Austria,

Can't wait for too long on support calls which go unresolved.

3.6
Server hosting is of good quality, but can someone at the support be a little nicer and kinder to your customers? It seems that covid is a reason for everything. We understand that there can be troubles but please do not ask us to...Read More wait for so much time for trivial issues where your help is needed. I am sure you can work this out.Less
ResellerClub
ResellerClub,
Hello Tobias,

Thanks for the feedback. At ResellerClub, we ensure that customer experiences are given utmost importance. We are sorry for the inconvenience caused. We have also resolved your issue at our end. In case you have ...Read Moreany queries, please feel free to call our support at any point in time.Less
Wahid A.
Wahid A. from United Kingdom,

Stay away from ResellerClub.com

1.0
This is truly the worst company to deal with.

Issue: I downgraded a Google workspace account on the 6th July.

The renewal has come back to renew 2 email addresses and the clients emails are suspended.

It's been 2 days n...Read Moreow and the emails are still suspended and their incompetence is unreal.

They will let you lose money to renew services like g suite but not help the client when it's their fault.

There is no competent back end team. Their tech teams doesn't care about what their first line says and after 2 escalations there is no response.

I bet their job description says, are you an incompetent developer or manager, then apply we will be happy to hire you.

Save your money and time readers of this review site. Any good review here I am certain is 99% paid for.

It takes a lot for me to get angry with an organisation, and woth these guys have you to shout and fight to get support, it does not come as standard.

Again if you have gotten to the end of this review, stay away from reseller club, they are truly the worst organisation to resell services from.
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ResellerClub
ResellerClub,
Hello Wahid,

We are deeply sorry for the inconvenience. We assure that our policies are in the best interest of our customers to see to it that they are satisfied. Can you please share your contact details and ResellerClub ID with us? We will get in touch with you shortly and resolve your issue.
Navin Kalra
Navin Kalra from United States,

Support can get better. Need access quickly to resolve critical issues.

3.4
Support needs to be available at most times. Though they are sweet and friendly, it would be really appreciated if they can be accessed when we are in a situation.

Your support team did solve my queries but it took us time to g...Read Moreet through. My company collueages from the (IT) team got their issue resolved quickly.

As a service it was good. Apart from this, I would really like to give some feedback on the pricing. There are a few players giving same features in less cost. Though the features you provide are wonderful, it is important that you give discounts to current customers.
Less
ResellerClub
ResellerClub,
Hello Navin!

Thanks a ton for your feedback. We really appreciate it. At ResellerClub, we try to give our customers a great experience with our products and services. At present, we are working on consolidating our support. Apo...Read Morelogies again for this. This is our alternate number, in case you cannot reach our toll-free number- +91 (22) 7122 1700.Less
Joey Chalupa
Joey Chalupa from United States,

No Thank You!

1.0
I was thinking about hosting with Resellerclub.com but tried getting ANYONE (sales, billing, account management, and even SUPPORT) to help walk me through the purchase. No one is available to talk? How is that possible given they ...Read Moreare a hosting company? If this is the service they provide to potential customers, what should I expect as an actual client. After that, I read all the online negative reviews and realize they are a crap company. Bye bye and thank you for further illustrating everyone else's review points.

PS - when the "Official ResellerClub" replies.... everyone please see through their BS.
Less
ResellerClub
ResellerClub,
Hello Joey,

We are extremely sorry for the inconvenience. Can you please share your ResellerClub ID with us? We will have one of our experts solve your queries immediately.
Barry J
Barry J from United Kingdom,

Keep up the good work!

3.2
ResellerClub's team asisisted me with every detail sicne I wanted to scale by the newt few months. Now when my business site comes to the desired numbers.. I will know how much resources were needed and this helped me cut costs only becasue of their help..VPS plans helped me get that clarity.
ResellerClub
ResellerClub,
Hello Barry J,

Thank you so much for your feedback. At ResellerClub, we keep customers at the helm and believe in giving a great customer experience. Glad to see you enjoying our products and services.
Nipun Ashan

POOR Hostings not recommended to anyone

1.0
THEY HAVE CRAZY AUTO RENEWAL SYSTEM CAN'T RENEW MANUALLY DON'T BUY HOSTING FROM THEM THEY WILL NOT ALLOW YOU TO RENEW YOUR HOSTING MANUALLY, ASK THEM TO RENEW YOUR HOSTING WITHOUT CONTACTING THEM. THEY WATING SOO MANY MY TIME. I U...Read MoreSED THIS TIME TO ADD COMMENT TO THEM IT WILL HELP YOU TO OTHER PEOPLES HIGLY NOT RECOMMENDED RESELLERCLUB.COMLess
ResellerClub
ResellerClub,
Hello Nipun, we are extremely sorry for this inconvenience. At ResellerClub, we take customer services seriously. Can you please share your ResellerClub ID and contact details? Our experts will get back to you shortly.
Antonio Munoz
Antonio Munoz from United States,

By fat the worst support

1.2
5 days with no solution to business emails, took 48 hours to them to ask for our PIN number, then just a bunch of excuses. They only thing they are good at is at reselling domains, and that's because they don't have to give support.
ResellerClub
ResellerClub,
Hello Antonio! Extremely sorry for this experience. Can you please share your ResellerClub ID and contact details with us? We will have one of our experts address your query immediately!
Michael Lavnduski

Expert Review

Michael Lavnduski

Expert Overview

Great hosting services targeted for resellers

ResellerClub is a well-known hosting company that provides reseller services to people who want to offer hosting as part of their service packages. Most web hosting companies offer this type of service, but not as a primary focus.  This is actually a pretty good idea as a concept, because resellers need different types of focus.  Unfortunately, ResellerClub doesn't really seem to do a very good job at it.

First, it is clear that if you are only looking for hosting for yourself, this is not the right company to go with.  They don't really put any effort toward this type of thing at all, and you'll end up paying for too much and getting too little.

While the hosting has the potential to be ok for an individual site, it would be too confusing to try to figure out which features are specifically for the hosting and which ones are targeted towards the resellers.

Read More
5.8
DECENT
Rated by Michael Lavnduski
  • User Friendly
    7
  • Support
    4
  • Features
    5
  • Reliability
    6
  • Pricing
    7

Uptime & Reliability

99.99% Uptime Guarantee (but it is rarely met)

ResellerClub offers a 99.99% uptime guarantee for all their hosting services, but you will need to be prepared to use it.   I have seen many former customers complaining about frequent downtime and slow loading speeds on their sites.  In addition, it is difficult to enforce the 99.99% uptime guarantee so you likely will end up not getting any credits on your bill.

They also offer a 30 day money back guarantee, and redundant servers to help avoid downtime, but it doesn't seem to be implemented very well.

Features

Reseller focused features

Regarding the actual hosting packages, this company has shared hosting services as well as VPS and dedicated servers.  They do offer Linux and Windows options for all their hosting packages, which is a very nice perk.

The real benefits of this company come in when you look at the reseller features.  For example, they will help set up a reseller interface that you can use to market to your potential customers.  They also provide 'over 800' products that are tailored specifically to resellers looking to promote their hosting services.They do have servers available in data centers around the world, which is very important for resellers.

Unfortunately, I have seen many people complain about the different features saying that they aren't reliable, some don't really work at all.  While they do have a lot to offer, they have a very bad reputation when it comes to actually implementing the services.

Support

Slow response times on tech support

They claim to have 24/7 tech support but I'm not sure I believe it.  Their 'live chat' feature seems to be offline all the time, and many people have been complaining that it takes days to get a response from a submitted ticket.  Overall, their technical support seems to be very poor.

Pricing

Prices aren't bad, but you don't get much

They have multiple packages at just about every price point, starting at just $1.49 per month for their entry level services.  All but the top tier shared hosting is limited in disk space and bandwidth, but once you move above this point it is unlimited. The VPS and dedicated server prices are in line with industry standards, and will make it easier for those who are reselling the service to make a nice profit each month from their customers.

While their actual price points are quite competitive, you have to look at what you are getting for the money.  After all, even if the hosting was free, it wouldn't be worth it if your sites were always done. Having a good reliable host is essential for any reseller, so I have to say that even though the prices are low, you are still paying too much.

Summary

Not the best choice for your hosting needs

Overall this is a well established company that provides an excellent service to their customers, and the people that the hosting is sold to.  They are very focused on providing top reseller services, so those who just need regular hosting may not want to go with this company.

Pros:

  • Very targeted services
  • Servers available around the world
  • Nice selection of hosting packages

Cons:

  • Not really the best option for those who just need hosting for their own sites
  • Entry level packages are limited on disk space and bandwidth
  • Lots of downtime reported
  • Slow responses from technical support

ResellerClub Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Business Hosting Unlimited Unlimited cPanel 3 $3.49 3.2 Details
Pro Hosting Unlimited Unlimited cPanel Unlimited $4.49 5.5 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VPS 1 20 GB - 512 MB $15.00 3.5 Details
VPS 2 30 GB - 768 MB $20.00 5.8 Details
VPS 3 40 GB - 1 GB $25.00 9.2 Details
VPS 4 60 GB - 1.5 GB $35.00 8.8 Details
VPS 5 80 GB - 2 GB $45.00 6.4 Details
VPS 6 100 GB - 2.5 GB $65.00 4.1 Details
VPS 7 140 GB - 3.5 GB $95.00 6.4 Details
VPS 8 200 GB - 5 GB $140.00 4.1 Details
VPS 9 260 GB - 6.5 GB $180.00 4.1 Details
VPS 10 350 GB - 8.5 GB $245.00 2.0 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
DS1 1 TB 2 x 2.00GHz 4 GB $81.00 8.2 Details
DS2 1 TB 4 x 3.00GHz 4 GB $108.00 4.6 Details
DS3 1 TB 4 x 3.00GHz 8 GB $135.00 9.6 Details
DS4 1 TB 4 x 3.00GHz 16 GB $162.00 4.1 Details

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