Expert and User Insights by Relentless Hosting Customers
Relentless Hosting is a small Australian hosting company dedicated to providing you the best hosting experience as well as the best support around. Our support is 100% Australian and will always stay that way.
Relentless Hosting is based in Australia and has been in business since 2010. The company started out as a simple hobby run by two friends, but has grown to be much more. Today this company offers just shared hosting and VPS hosting solutions as well as domain name registration. They seem to like to keep everything simple, which makes it nice for customers who are just starting out with running websites.
From what I am able to tell their services are nice and reliable and they do a good job at putting customers first. Over the past five years they have grown significantly and are becoming a very respected hosting provider in Australia.
Uptime & Reliability
Hosting seems Quite Stable
When you are hosting with Relentless Hosting you will have a 99.9% uptime guarantee, though most people will actually have a higher uptime than this. They also have a 30 day money back guarantee, which will help give you a good idea of whether or not you like them. They use good quality configurations and have a good reputation for stable hosting so you’re not likely to run into any downtime issues when you use this company.
Easy to Understand Hosting Options
As you look through the hosting packages available you’ll see that they are clearly laid out in a nice chart, which makes them easy to understand. The packages are broken up between economy shared hosting, business shared hosting, multiple website hosting and VPS options.
Even at the entry level you will get nice features including solid state drives ranging from 5 to 20 gigs. The bandwidth limitations are a little strict, starting at 10 gigs and going to 40 for the economy packages. Most people won’t need more than that, but it is still more restrictive than many other providers offer.
The VPS solutions are pretty decent, starting at 10 gigs of disk space and going up to 40. Bandwidth here starts at 50 gigs and goes to 200, which is a little more reasonable but still not as high as many other companies offer. RAM starts at 512 MB and goes up to 4 gigs. You do get full root access and a dedicated IP with all these packages.
Easy to Use Tech Support
The tech support team is easy to get in touch with via their support tickets. They also have an email address you can use. They only provide limited information regarding their tech support services until you sign up with them, which is a bad choice on their side since this is a concern for many people. You will have access to their knowledge base, which is nicely updated so you can learn more about hosting while using them.
Typical Hosting Prices
The prices with Relentless Hosting are in line with what other providers in the industry are offering. The shared hosting starts at about $3 per month and goes up to $12. VPS solutions start at $15 and go up to $60. If you pay for 6 months at a time you get a month free, and if you pay for a year at a time you get two months free. You can even pay two years at a time and get four months free. Overall the prices are very reasonable based on the services you are getting.
Nice Hosting Option in Australia
This is a very nice company to work with. The owners are clearly passionate about the web hosting industry and they have done a good job of keeping their business up to date with the latest technologies. If you’re looking for an Australian based hosting company and you’re not worried that you may eventaually need a dedicated server, this company may meet your needs.
These guys run a great service and the support is terrific. We've been with them now for about 5 years and have a couple of domains hosted with them. Up until now, we have not run any of the sites in anger but that will change in 2021. Their hosting charges are very reasonable and, even though they don't provide phone support, their ticketing support system is absolute Gold Standard with terrific turnaround times.
I changed to Relentless Hosting to host our small business website. The have always been extremely quick to answer any queries and are very helpful... even if I have made a silly mistake. I totally changed our website a few years ago and built a new one from scratch. They were very helpful and guided me through how to have my new site available for me to build but not "live" to the public while our old site was still live. When ready they helped me to make the new site live and delete the old site. We have seen little to no down time in the whole time our site has been hosted by them.
My website is very basic and has been static for a number of years. I switched to Relentless a few years ago, based on them being Australian and hoping for service. I had a query in recent days, which I knew was in reality fairly basic, but as a novice user was hard for me to work out. Their patience from their help desk was fantastic over perhaps a dozen exchanges until I finally worked it out. I highly recommend their service, for people like myself with simple site & low tech understanding. Just knowing they're there and will respectfully help even people like me is amazing.
I am a website designer and use Relentless Hosting for all my clients websites. The supports is fantastic - Support tickets are answered most times within 10 or 15 minutes at any time of the day. They migrate my clients from their previous hosting within the day - Highly recommend.
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