Panthur Reviews and Expert Opinion

Based on 14 user reviews in 1 language
6.2
DECENT

Customer score for Panthur

  • Reliability
    6.3 / 10
  • Pricing
    7.0 / 10
  • User Friendly
    6.3 / 10
  • Support
    5.3 / 10
  • Features
    6.3 / 10

Detailed Scores / Summary

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Giles Smith
Giles Smith
Australia
  • Reliability4
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.8

Hopeless - avoid at all costs

Service used: Shared - Silver
Unlike very other domain registrar its almost impossible to actually manage your own domain, A records, www and MX seem inaccessible. That means you have to call support. Then when you do they don't listen and make blanket changes...Read More
Shane Herring
Shane Herring
Australia
  • Reliability8
  • Pricing8
  • User Friendly4
  • Support2
  • Features4
5.2

I've had enough

Service used: Resellers
After 5 years with Panthur, I've had enough. Making changes that affect how my business operates and not telling me. 24/7 support is a joke. They've severely fallen behind the times in how a site can be managed. I'm glad they beca...Read More
Michael Witten
Michael Witten
Australia
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features4
2.8

Absolutely Shocking!

Service used: Resellers
Panthur used to be great, but there are more and more issues starting to come up. I currently have an issue that has resulted in domains being down for 5 days so far (they were being moved from one account that was deleted to anot...Read More
jack flemming
jack flemming
Australia
  • Reliability4
  • Pricing6
  • User Friendly8
  • Support2
  • Features2
4.4

Unfortunately getting worse

Service used: Shared - Bronze
Since Panthur sold to Hostopia, things are not going well. On a re sellers account, sometimes website loads are ok - but often not. During the day you can see the cpu load at 100% (actually sometimes 300%). If your thinking of usi...Read More
Dave M
Dave M
Australia
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features4
2.4

Panthur has gone downhill rapidly

Service used: Shared - Professional
Since the takeover by Hostopia, Panthur support is next to non existent, if you are lucky enough to actually have a call answered they are at a loss to help, online support tickets not actioned, support tickets closed when issues ...Read More

Typical Panthur Prices

Service Monthly Price Range
Shared Hosting $6.00 - $150.00 9 plans
The Services & Prices are taken from www.panthur.com.au

Panthur Expert Review 2020

Written by: Michael Lavnduski

Panthur Rating

  • Reliability
    8.5 / 10
  • Pricing
    7.5 / 10
  • User Friendly
    8 / 10
  • Support
    8 / 10
  • Features
    7.5 / 10
7.9
Rated by Michael Lavnduski
Expert

Expert Overview

Quality Hosting & Excellent Support in Australia

Panthur has been offering good quality, shared hosting services to customers since 2009. They were in business prior to that, but not offering the hosting to the public but rather just to a fairly small number of customers. Since they have opened up their services to a wider audience they have been growing quite significantly due to the good quality hosting they offer. One of the founding principles that they had, and still follow, is that of transparency. The company lets people know what type of servers they are on, how to get in touch with them, and much more without restriction.

Panthur is also focused on customer service. They are staffed 24/7 and respond very quickly to emails about any type of issues that customers are experiencing. In addition to fixing problems that occur, they will also explain to customers what is going on and how they can prevent this type of problem in the future.

Uptime & Reliability

Little Information – No Reason for Concern

The hosting with this company appears to be very stable. There aren’t too many current or former users who have written about their experiences, but nothing that is out there suggests that there will be any stability problems. They don’t, however, offer any type of uptime guarantee, so if the system does go down you won’t have that to use to try to get a discount or refund. Based on their hardware, transparency, and history though, it is very unlikely that there will be any type of issue.

Features

Typical Shared Hosting Features

The features offered by Panthur are not really going to stand out from the crowd. As a shared hosting provider, they are primarily going to be used by individuals and small businesses that need a website. They break their hosting packages down into three categories, economy, business, and stealth. In each category they have several different packages to choose from. In the economy packages you can choose from 1 to 5 gigs of disk space, 100-500 gigs of bandwidth,  and all packages have unlimited email accounts and SQL databases. For those who need something more powerful, the stealth packages operate similar to VPSs. You’ll get dedicated disk space, CPU power, memory, and more.

You’ll also get solid state drives for the higher end packages. These drives are configured within a RAID environment as well, for added stability. There are backups of all the data, and the backups are stored for 90 days, which is longer than most hosting companies provide. If you already have hosting with another company, you can get one of the technicians from Panthur to handle the transfer on your behalf when you sign up with a new hosting account.

Support

Easy to Reach Technical Support

The technical support teams are staffed 24/7/365 to help you whenever there is an issue. They can be reached via phone or email, and in either case they will take steps to fix any type of problem right away.  They could make things easier for customers if they published some helpful documents to address common issues. Without that, those who want to do some troubleshooting on their own will have to do their own research to try to figure things out.

Pricing

Mostly Reasonable Pricing

Most of the packages are priced right in line with what you would expect to see from other companies. At the entry level packages you can get hosting for $5, $10, or $15 per month depending on the amount of disk space and bandwidth you require. When you jump up to the stealth packages, the prices are significantly higher. At this level the packages are $50, $100, or $150 per month. This is too expensive for what you’re getting. With a little shopping around you could find a decent dedicated server for that price, which would give you better overall performance. If you pay for 1-3 years at a time you can get up to 20% off the prices too, which may be a benefit for some customers.

User Friendly

Very Simple Hosting

Even those who don’t have much experience with web hosting won’t have trouble using this system. They use standard software, and it is configured in such a way that everything is pretty intuitive. If you need help choosing a hosting package, their sales team is easy to work with and they will provide advice based on your specific needs. If you are just looking for good standard hosting options, this company can definitely work for you.

Summary

Good Quality Hosting Services

The hosting with this company is easy to use and powerful enough to satisfy most any individual or small business. Even many medium sized companies will be able to use the hosting available here without a problem. While there isn’t too much about this company that really stands out from the crowed, they also won’t let you down in any specific area.

Pros:

  • Plenty of Hosting Packages to Choose From
  • Entry Level Hosting is Very Affordable
  • Excellent Customer Service

Cons:

  • Higher End Packages are Overpriced
  • No Dedicated Servers

 

Read the full expert review Visit Panthur See plans & pricing

Panthur Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Mini 1.95 GB 97.7 GB $6.00 6.2
Advanced 5.86 GB 244.12 GB $11.00 6.2
Professional 9.77 GB 488.24 GB $16.00 2.4
Bronze 19.5 GB Unlimited $21.00 4.4
Silver 58.6 GB Unlimited $31.00 2.8
Gold 97.7 GB Unlimited $61.00 6.2
Puma 24.4 GB Unlimited $50.00 6.2
Leopard 48.83 GB Unlimited $100.00 6.2
Panthur 73.24 GB Unlimited $150.00 6.2
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Server Locations

Sydney

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