Good hosting options for most types of sites
PacificHost is a well run hosting company that has been providing quality services to small and medium sized businesses, as well as individuals for quite a long time. While they offer a full lineup of different types of hosting, their higher end services aren’t quite as powerful as many other companies have. They are clearly more interested in the larger market of the small to medium sized sites than putting the extra effort into serving the very large customers.
Their pricing and features are all quite good, and they have very reliable hosting no matter which of their packages you choose. There were some issues regarding customer and technical support in the past, but this seems to have been resolved when they made a fairly recent management team change. Since then, customers that have commented have seemed to be largely happy with all their services.
Uptime & Reliability
Great uptime guarantees based on hosting packages
This company has done a good job at building a fast and reliable hosting service. They provide most packages with a 99.9% uptime guarantee, and for dedicated servers there is a 100% network uptime SLA. Very few people have reported falling below these SLAs in recent months, and overall everyone seems to be happy with the reliability of their websites when hosted with PacificHost.
Great features for all hosting options
There are quite a few nice features that come with this company, no matter which hosting package you choose. For example, you will have access to their site building software, free access to over 4000 website templates. You can also perform one click installation of many scripts including WordPress and Joomla. PacificHost has a 45 day money back guarantee, which is longer than most other companies offer.
In addition to these features that are available on all hosting packages, there are also some benefits that you’ll get as you move up to higher level hosting. PacificHost has VPS and dedicated servers, each of which have access to a nice suite of e-commerce features. If you choose a VPS package, they have some options that are optimized for streaming audio and video, which may be important to certain sites.
Good US based support available 24/7
If you run into any technical issues, you can contact the support team 24/7/365. They encourage users to submit tickets through their online system, but you can also live chat and use the phone if you desire. Most issues can be resolved very quickly with just one call or ticket.
They also have a variety of great documents for self help, and even a lot of videos to help you learn to manage your site properly.
Good pricing for good services
You won’t be getting the lowest prices on the market from this company, but the prices aren’t too high either. They seem to do a good job at sticking right within the market average for all their packages. When you match up this company based on the features you get, you will know that you are getting a fair deal.
Good hosting from a well run company
Overall this company provides customers with a wide range of different packages and features to choose from. You can easily start and grow your business, and move up to higher level hosting as you go. They even have a reseller hosting package for those who want to provide hosting services to their customers or clients.
- Free migration services
- Easy to upgrade to higher level packages when needed
- Good tech support available 24/7/365
- No high end dedicated servers
- Pushing unlimited packages