OVH Italia is the Italian based hosting wing of OVH, which is one of the largest and most successful hosting companies in the world.
OVH offers a wide range of IT services to companies, and to individuals who are passionate about tech. Whether you're looking at our Private Cloud, Public Cloud or Hybrid Cloud services, web hosting plans, virtual datacentres, dedicated servers,...
Very good support and very bad Automated Backup service
For two times within less than a month automated backups didn't show up in the list, neither via web interface nor via API. This is a very serious issue, given that we are talking about backup. How can one be not worried? That said, I also would like to state that the support is very good, patient and friendly, and both times they try hard to solve the issue. Support 10/10 - automated backup service 3/10
When something happens in a complex project, sometimes you simply have to exclude options and to focus on a narrow spectrum of possible causes. In order to do that you need a support like OVH. We got a support well beyod the normal expectations, helping us to solve our issue quickly. And such an issue was not not related to OVH services even if they were affected by such an issue.
Buongiorno Marco, siamo molto dispiaciuti per il giudizio così negativo da lei espresso. Ci teniamo molto a soddisfare le esigenze dei nostri clienti in maniera professionale e mi dispiace se questo non è avvenuto nel modo in cui si aspettava. Mi piacerebbe approfondire la questione e ricostruire insieme a lei l'accaduto perciò se desidera ci contatti telefonicamente al numero +390255600423 e chieda direttamente di me. Sarò più che lieto di ascoltarla.
I had a trouble installing the licence on plesk. It was solved with a clear explanation by the operator. At first impact, my impression is really good: the vps i purchased works fine for the needs I have.
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