OVH Hispano Expert and User Insights by OVH Hispano Customers
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OVH Hispano is the Spain based hosting wing of OVH, which is one of the largest and most successful hosting companies in the world. In fact, the company claims that it is the third largest internet hosting company in the world. They have over 200,000 servers, 17 data centers, 18 Million web applications hosted and operate directly in 16 different countries. There is no doubt that this is one of the major players in the world of web hosting.
They offer shared hosting, VPS, dedicated servers, cloud hosting and options for resellers too. In addition to operating world class hosting services they also provide IT certifications, R&D, technical resources and security professionals. Whether you’re looking to host a small personal website or a major corporate page, this company will be able to help you along the way.
Uptime & Reliability
The reliability of your hosting will be excellent for any package, and if you choose one of their redundant cloud services it is even better. The company says they are developing fail-over IPs and also offer load balancing, which will further improve the stability of the company. Some of the features will depend on which data center you have your site housed in, but they are all quite good. The bottom line here is that you won’t have any trouble in terms of outages with this company.
Lots of Options Available
As you look through the different sections and services on the OVH website you will quickly see that they have a lot of features available. First, their shared hosting service offers three different packages, each of which are designed to meet small or maybe mid sized websites. They are reasonable in terms of disk space, bandwidth and more.
If you have a larger site or get more traffic, you’ll want to move to their VPS services. They do offer VPS servers that have solid state drives, which can help improve the overall speed of your website. This company offers cloud services along with their VPS hosting, which will allow you to further increase the uptime for your websites.
The dedicated servers start at pretty low level and move up from there. This gives you plenty of options to ensure you’re getting the power you need without overpaying for something you don’t. Their dedicated servers can also come with cloud technology to help improve reliability and speed. You can choose to have the dedicated servers housed in a variety of data centers to ensure it is close to your customers.
24/7 Tech Support
The tech support with this company is very responsive and they really know what they are doing. Given how many sites and other equipment they support it is no surprise that they do such a good job. There have been some people I found who complained about not getting the help they needed when they submitted a ticket. Given the size of the company, however, it is easy to see how things can fall through the cracks occasionally. They also have pages for showing the status of their network, servers and data centers, which is very nice.
Excellent Pricing Options
The prices vary significantly based on the packages you choose. You can, for example, get a SSD VPS hosting package starting at just $3.49 per month. This is a great price, and while you won’t be getting too much hard disk space or other features, it does give you the control of a VPS. Even with cloud hosting options it starts at just $8.99, which is a great deal. Once you move past the initial hosting packages, the prices do go up significantly. You do, however, get what you pay for.
High Quality Hosting
It is easy to see why this is one of the largest hosting providers in the world. They have a lot to offer and have been doing it for many years. They have the experience needed to build a powerful hosting environment while keeping the prices low so you can still afford them. With so many data centers, servers and features you can almost certainly find the hosting you need no matter what it is you’re looking for.
Me tiré dos dias para que funcionara correctamente el servidor cloud. El soporte solo estaba hasta las 18 horas. No sabian nada de los que le preguntaban, o sea, poco profesionales y mal educados. Tuve que cancelar mi plan a sabiendas que no voy a recuperar el dinero.
Absolutely abysmal Support. Really so very very bad,
a) Their service purchasing process is buggy, unable to create the correct configuration and their web page menu, which shows the headings but not the actual items below is a joke.
b) We were charged automatically for a service that we did not order. After submitting a request for a credit, which took 4 days to respond to, it took another 2 days to "investigate" and then another 2 days to get our money back.
Then if that wasn't bad enough, we got another invoice and automatic charge to our account just a few days later, for the same screw up they just fixed, !!
So again we had to go through the same process of complaining and waiting - and more waiting.
c) We then had a server problem which was Urgent. No one was available locally, on a Friday, so we made contact with Singapore. While the chap we spoke with was pleasant and helpful, and he communicated with us consistently and "expedited" our service request - 4 days later it was still "unassigned" and still a problem. Absolutely appalling.
d) Their Billing system is a joke. Information "unavailable" is often seem on the screen, and there is little correlation between screen and information. Very amateurish.
If you are in Australia, you can forget and Sales pr Technical support, it just does not exist, even if you want to spend money you can't find anyone to talk to. It's ludicrous.
Bottom line - If you want a service that is on the cheaper side and willing to gamble, try OVH.
If you want any form of Sales support or Technical support, best to look elsewhere.
I have been with OVH for 6 or 7 years, the service of the servers in second to none. However the customer support in Spain is the worst I have dealt with in 20 years of hosting. The whole support staff needs re-educating or firing, because they haven't got a clue how to deal with customers. If you really need support - steer clear of OVH in Spain. Such a pity because the servers are great.
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