Uptime & Reliability

99.9% Uptime Guarantee – But no compensation

Omnis Network promotes a 99.9% uptime guarantee, which is fairly standard for hosting today. The problem is, however, that they don’t let you know what happens if they don’t meet the agreement.  In addition, they don’t publically display server uptime so it will be almost impossible to file a complaint and get any type of compensation for the downtime if you experience any problems.

Features

Quality hosting with some premium options

All their hosting packages come with everything that most customers will need to build a quality site.  While their bandwidth and disk space are limited, the caps are quite reasonable and won’t be an issue for most customers.  Some things, such as dedicated IPs and private SSL certificates are available, though they come with a monthly fee.

You’ll have access to a nice website builder program, but it is limited to just three pages for the free version.  If you want to expand beyond that, which most people will, you will have to upgrade to the Pro or Ecommerce site builder, which comes with an extra fee of course.

The bottom line with their features is that as long as you don’t need anything extra, they are quite nice.  Once you start using their more advanced features, the price will start to go up quite a bit.

Support

Great customer support

This is one of the nicest areas for Omnis Network.  They offer phone, email and live chat support 24/7/365.  Since their technical teams are on site, they can provide you with direct assistance, no matter what you need. In addition, they have some nice self-help options such as a FAQ, some video tutorials and more.

Pricing

Good base prices

The base prices for all their hosting packages are quite reasonable and in line with what you would expect to pay.  As mentioned in other sections, however, the price can get quite high if you need their extras.  Most people will be better off with another company if they need to use any of the premium features, since they are often free else ware.  For those who don’t need them, however, Omnis Network can be a great option.

Summary

Pretty good hosting options with some potential concerns

Overall the hosting is actually quite good, and as long as you don’t opt for more advanced services, you will likely be satisfied with the price.  Unfortunately, you’ll have to deal with some problems such as the unenforceable uptime guarantee and the potential for all the little extras that can cause your bill to go up significantly.

Pros:

• Well established company
• Tech staff works on site at the data center
• Non-Outsourced tech teams

Cons:

• Uptime guarantee effectively useless
• Quite a few premium features cost extra
• Still fairly new at offering VPS and dedicated hosting