Newtek Technology Solutions Reviews and Expert Opinion

Based on 33 user reviews in 1 language
7.2
Good

Customer score for Newtek Technology Solutions

  • Reliability
    7.0 / 10
  • Pricing
    7.3 / 10
  • User Friendly
    7.2 / 10
  • Support
    7.5 / 10
  • Features
    7.2 / 10

Detailed Scores / Summary

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Beth Barela
Beth Barela
United States
  • Reliability6
  • Pricing6
  • User Friendly2
  • Support10
  • Features10
6.8
NEW

Ticket 258131

Service used: Shared - Business
We worked with Danny on a variety of issues including NewTek's broken password reset process and building a DNS record on Google for CWHF. Danny was excellent - polite, knowledgeable, patient, informative. It was a pleasure to m...Read More
Harlene Factor
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Newtek Support

Service used: Shared - Small Business
These guys have housed my website for a number of years now and have always been prompt, courteous, helpful, and extremely professional whenever I've needed to contact them with a question or supposed problem that I've been having...Read More
Laura Young
Laura Young
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Outlook for Mac Dowloading mystery

Service used: Shared - Small Business
I've been having trouble for two months downloading my emails into Outlook for Mac. They have randomly stopped and started downloading, although I could still see them on the server. I upgraded Outlook and that somehow allowed a...Read More
Robert Mursuli
Robert Mursuli
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Prompt resolution to print server failure

Our print server failed with a BSOD. I logged the ticket as urgent. The technician, Benny Villa promptly resolved the matter. He is highly competent, professional, and a pleasure to work with.

Thanks!
MICHELLE TEERLINK
MICHELLE TEERLINK
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Excellent Customer Service & Great Amount of Patience

Newtek has been fantastic!! They helped us migrate to Office 365, with ease. I originally spoke to Jamie Dougall, and he assisted me with explaining in depth what would be best for our company. I then spoke with Joseph Wilton an...Read More

Typical Newtek Technology Solutions Prices

Service Monthly Price Range
Shared Hosting $13.00 - $29.00 3 plans
VPS $57.00 - $145.00 3 plans
The Services & Prices are taken from newtekwebhosting.com

Newtek Technology Solutions Expert Review 2021

Written by: Michael Lavnduski

Newtek Technology Solutions Rating

  • Reliability
    7 / 10
  • Pricing
    6.5 / 10
  • User Friendly
    8 / 10
  • Support
    8 / 10
  • Features
    7 / 10
7.3
Rated by Michael Lavnduski
Expert

Expert Overview

Higher End Hosting in Arizona

Newtek markets themselves as a small business hosting company.  They are based out of Arizona in the USA and have quite a few different options available to their customers. In reality, I would argue that their hosting services are better suited for medium sized or regional businesses. Though they do have some shared hosting options it is really mostly for email hosting and not full hosting from what I can tell.

They do seem to do a good job with their hosting, but their website is poorly designed and somewhat confusing.  It almost looks like it was designed back in the late 1990's and hasn't had much of an update since then. Their site doesn't give much information about their company either, which many people would like to know about before signing up with their services.

Uptime & Reliability

Little Information Here

They don't provide any type of uptime guarantee.  They have little information about their data center.  The hardware they use seems good, though for many options it is not known what the hardware actually is. Overall, the reliability of this company is something of a mystery.

When researching for this review I wasn't able to find very many actual users who had written about their experience, which makes it hard to know with any certainty whether the hosting is stable or not.  It seems likely that if there were problems, people would have written about it, but I can't guarantee that.

Features

Limited Feature Information

Here is another example where this company doesn't provide very much information to their customers or potentail customers.  When you look at their list of hosting options they don't give much information.  Their small plan is a shared hosting service with 5 gigs of disk space and 200 gigs of bandwidth.  It limits you to 2 MySQL data bases and 25 email addresses.  Beyond that, however, there is no info.  What control panel is used?  What type of server is it on?  What about the data center?  These questions are left unanswered for all their hosting packages.

When you move up to their dedicated servers you will get some decent servers (and they actually give you some specs that you'll need).  For example, their higher end dedicated server is a dual Xeon E5-2620 processor running at 2 GHz.  It has 16 gig of ram and 50 gigs of bandwidth.  This isn't a bad server at all, though the price is quite high (which I'll get to in the following sections).

Support

Some Nice Support Options

Their support seems to be one of their stronger points, though even here it is not extraordinary.  You can get in touch with them through live chat or email and they seem to do a good job with getting issues addressed in a timely manor.  They also have a nice knowledgebase to browse through for self help and other assistance when you want it.

Pricing

Overpriced in many areas

The pricing for this company is quite high in most cases.  The shared hosting services, however, are right in line with what the industry charges for the most part, so this doesn't really apply to that.  For the dedicated servers, for example, you will pay $489.95 per month for their nicest option.  This is a lot even for dedicated servers.  While the specs on this server are nice, they aren't the highest end I've ever seen.

You can get some very nice discounts if you pre-pay for longer periods of time.  For example, for the high end dedicated server, which is $489.95 per month when you go month-to-month, it drops down to $279.95 per month when you pay for three years up front.  Of course, three year pre-payment is a long time.  It doesn't say whether or not your server will be upgraded during that three year period, but I would hope so.

Summary

Too Much of a Mystery

While this hosting company may provide good hosting (even if you'll have to pay a premium for it) there is just not enough information available to be able to recommend them to anyone.  They really should go through and redesign their website to provide updated information and all the details that customers will be interested in.

Pros:

  • Free Setup
  • Easy ordering

Cons:

  • Very limited information available about the company
  • Poorly designed website
  • No uptime guarantee
  • Prices
Read the full expert review Visit Newtek Technology Solutions See Plans & Pricing

Newtek Technology Solutions Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Small Business 5 GB Unlimited $13.00 9.4
Business 10 GB Unlimited $22.00 9.8
Large Business 20 GB Unlimited $29.00 7.2

VPS Hosting Plans

Plan Name Space RAM OS Price Score
Business Value 120 GB 4 GB $57.00 3.4
Business 220 GB 8 GB $81.00 10
Enterprise 300 GB 16 GB $145.00 7.2
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Server Locations

Edison Phoenix

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