Net Virtue Reviews and Expert Opinion

Based on 22 user reviews in 1 language
6.9
Good

Customer score for Net Virtue

  • Reliability
    6.7 / 10
  • Pricing
    7.5 / 10
  • User Friendly
    6.6 / 10
  • Support
    6.8 / 10
  • Features
    6.7 / 10

Detailed Scores / Summary

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Adam D
Australia
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

They're fantastic

Service used: Shared
I've been with NetVirtue for around 6 years and they've never let me down. Their support is absolutely fantastic, always receive a response quickly - and they just know what they're doing so all issues are sorted very quickly. Som...Read More
Luciano Devoto
Australia
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Long term customer experience

Service used: Shared
I have been with NetVirtue for over 5 years and I can say that these guys are legit. If you are after the CHEAPEST hosting in the market, then NetVirtue might not be a good fit, however, if you are value QUALITY SERVICE and UPTIME...Read More
Andrew Koot
Afghanistan
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

WORST , TERRIBLE COMPANY to Host, SCAMMERS

Service used: VPS
They illegally copy websites, customer support is WORST, they claim it 24/7 customer support, No they are not.
Online live chat guy is so rude.
NetVirtue performance of their servers has gone downhill. Reliability is a massive issue. Wouldn't recommend at all.
Should have option to give 0 Stars.
Dean W
Dean W
This is a fake review. We have no customer by that name and can confirm that the statements this person have made are completely fabricated.

These "customers" are all from outside of Australia and we do not accept customers outside of AU.
Bojan S
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Terrible company who flout the law and refuse to follow DMCA/copyright guidelines

Service used: Shared
One of our websites has been illegally copied on to servers hosted by Net Virtue, with the "spoofed" website claiming to be from our legitimate company.

Net Virtue have been totally unhelpful in resolving the issue, and have ev...Read More
Dean W
Dean W
This is a fake review. We have no customer by that name and can confirm that the statements this person have made are completely fabricated.
Bojan S
Bojan S
Of course you have no customer by my name, my review is about how you are hosting illegally hosted copyrighted content of MY website on YOUR servers! That isn't a website hosted by me, that is a website made by someone else that Y...Read More
Dean W
Dean W
We host tens of thousands of websites.... we have no time or care to 'copy' someones website.

If you filled in a DCMA request and sent it to abuse@netvirtue.com.au it will be actioned providing it is correct and valid. Feel fr...Read More

Net Virtue Expert Review 2020

Written by: Michael Lavnduski

Net Virtue Rating

  • Reliability
    9 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    8.5 / 10
  • Support
    9 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski

Expert Overview

Experienced Australian Hosting Provider

Netvirtue is an Australian hosting company that has been in business since 2011. They offer a variety of hosting options, and continue to expand and improve the services they provide. Over the years they have continuously reinvested their money into the company to help ensure it is always leading the way in terms of technology and customer service. Some major improvements include, in 2012 they moved to a 24/7 support system, and in 2013 they rebranded themselves to draw more focus on their quality and customer service. One of the biggest projects began in 2014 where they began their hardware refresh project to replace all their hardware with modern systems, which include solid state drives.

In 2015, the company moved over to a custom built network (AS132680) that was designed specifically with their needs, and the hosting needs of their customers, in mind. This has helped them to provide some of the fastest hosting solutions in Australia, and expanded their ability to meet the growing needs of customers from throughout the region. They currently operate out of three data centers, one in Brisbane, one in Sydney, and one in Melbourne.

Uptime & Responsibility

No Reports of Reliability Issues

Hosting with Netvirtue appears to be very stable. They house all their equipment in state-of-the-art datacenters that have fully redundant power supplies, network connections, and more. The hardware used is also high end, including solid state drives in most of their servers. The SSDs can help to avoid down time due to drive failures. Unfortunately, Netvirtue only offers a 99.5% uptime guarantee, which his slightly below the industry standard of 99.9%.

Features

Advanced Features for All Hosting Packages

Customers of Netvirtue can get shared hosting, VPS, dedicated servers, SSL certificates, email hosting, and domain name registration all in one place. Going through and looking at all the different features within their hosting packages, it is clear that they put a priority on keeping up with the latest technologies.  One really nice feature of this hosting provider is that they let you choose which of their datacenters you have your information hosted in. For those in Australia, this will help them to make sure the website is loading from the location that is closest to the customers, which can help improve speed and functionality.

Almost all the hosting servers have solid state drives, which help to improve response speeds and improve reliability as well.  The VPS servers come in four different packages that include from 20 to 120 gigs of disk space, 1 to 6 gigs of RAM, and 2 to 8 CPU cores assigned to the VPS. This will be plenty to run most mid-sized websites without any issues.  Dedicated servers are significantly more powerful with strong CPUs (up to 32 cores), as much as 64 gigs of RAM, and dual hard disks configured with RAID 1 for added stability. If you want to use your own servers, they also have a colocation option to consider.

Support

24/7/365 Tech Support Available

The technical support teams are available 24/7/365 to help you with any type of trouble you are having. Their teams are on site and ready to respond to any type of hardware issue, which they can often detect prior to any actual customer impact. Since the hosting packages are all managed, they will also be there to help with any questions or problems you are having. There is also a fairly in depth knowledgebase for self-help information.

Pricing

Reasonable Prices at All Levels

All the prices offered by this company are quite reasonable. No matter what type of hosting you need, the pricing will match up nicely with the level of service you are getting. For shared hosting options there are four economy options and four business options. These start at $3.95 per month and go up from there. They have reasonable amounts of RAM and bandwidth available and will keep your sites up and running smoothly all the time.

When you get up to the dedicated server level, the prices get quite a bit higher, but so do the features. The entry level dedicated server is $199.95 per month, and the highest end option is $899.95 per month. These prices do get you very powerful servers that will be able to handle most any type of hosting needs, even for very busy sites. The dedicated servers are also managed so you’ll get the support you need to ensure everything is running the way you want it.

User Friendly

Easy to use Services

Netvirtue uses all standard interfaces such as cPanel for the users. This makes it far easier to work on for those who have had experience with hosting in the past. Even those who haven’t had websites in the past, however, won’t have any trouble using their systems. The website is well made and easy to navigate, which makes choosing your services quick and easy. No matter what it is you’re looking for, everything about this company is easy to use.

Summary

Excellent Hosting in Australia

When it comes to hosting in Australia, you aren’t likely to find a company that has more to offer than Netvirtue. They don’t stand out in all areas, but they really don’t lack in any areas either. One of the most impressive things about this hosting provider is how they are committed to reinvesting money into the company to make sure they are always leading the way with features, technology, and other beneficial things.

Pros:

  • Almost Exclusively Solid State Drives
  • Reasonable Pricing
  • Easy to Use Interface

Cons:

  • Only a 99.5% Uptime Guarantee
Read the full expert review Visit Net Virtue See plans & pricing

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