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2.6
DECENT
  • User Friendly
    2.4
  • Support
    2.0
  • Features
    2.7
  • Reliability
    3.0
  • Pricing
    3.0
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Visit MidPhase

MidPhase Reviews and Expert Opinion

Pricing Range

Shared Hosting $3.95 - $5.95
VPS $8.00 - $128.00
Dedicated Server $117.60 - $182.00
Cloud Hosting $49.99 - $99.99

Data Centers

Reviews

Review Language
Mike Wood
Mike Wood from Afghanistan,

The Absolute Worst - Avoid

1.6
I tried for years. i struggled through as their service got worse and worse. I convinced myself it would be more of a headache to move to another host and so I pushed through with the pain but the pain got worse and worse. Not onl...Read Morey where all my sites slow but even logging into the WP dashboard was slow. They sent me to another site to find out what was causing the slowness and I made change after change and still, it took several minutes just to login to the dashboard.
I have their unlimited plan so I host multiple websites. I started getting resource limit reached just logging into the site dashboard this year. Every time I need to take a few minute and do a 5 minute task it turned into 20-30 minutes or more with support just trying to get logged in. My 5 minute tasks kept taking days because of their support and poor performance issues.
I finally bit the bullet and started doing some research and found another host. I paid them to move one of my sites over and Bam! Literally overnight my site was moved and now running super fast! No more login troubles. No more slow page loads and you know that site that midphase sent me to to find out what was wrong? Now my site grades well, just after simply moving to the new host!
Yes, they have features, Yes the pricing is cheap but none of it is worth the stress they have caused me for years. So happy I'm moving everything over.
Less
Franz
Franz,
Exactly my experience!! Thank you for summing it up. It does not pay to try to improve. Just go away - problems gone!!
R LuVV
R LuVV from United States,

Used to be great....Now I'd pass

1.6
I have used Midphase for many years, made it through their change from ANhosting. I loved their US (Utah) tech support. honestly, it was the best I've ever used. fast, no BS no scripts, educated techs who had personalities. There ...Read Morewasn't anything they couldn't or wouldn't handle quickly. I moved all my domains there grateful for their excellent service. Now sadly they whored themselves out like every other horrible company. All support is overseas, horrible, techs who do not understand neither your issue nor how to address anything other than the most simple of tasks. chat support sucks! The support number leaves you holding for 30+ minutes. The phone call back process automated process doesn't work properly, you put your number in but the read-back is missing, so the system really never takes your number. you get tricked into waiting for a call that never comes. It is really a shame that the owners decided to destroy a very quality company just to squeeze a few extra bucks out of the business!!! I can't overly express my disappointment!Less
Jake Manush
Jake Manush,
The worst customer service I've ever come across. Website down for 5 days and no reply from technical support.
Michael Lavnduski

Expert Review

Michael Lavnduski

Expert Overview

Good hosting with lots of options

Midphase is a hosting company that is run out of Utah in the United States.  It has been serving customers since 2003 and they say they currently have about 120,000 customers, which makes them a mid-sized hosting provider.  The company puts most of its emphasis on their shared hosting services, but they also offer dedicated server options as well.

You can't get a VPS hosting package with this company, but they do have some cloud hosting options that meet the general needs of people looking for a VPS.  In addition, VPS.net is a 'sister company' so if you really want a VPS, you can get it from them and enjoy largely the same features and benefits that you can get here.

Midphase is part of the UK2 group, which is one of the larger hosting parent copmanies around.  It obviously focuses on the UK market, but they have expanded globally as well.  Overall, you'll get good services from Midphase and they seem to be a stable company so you won't have to deal with any major changes.

Read More
8.8
SUPERB!
Rated by Michael Lavnduski
  • User Friendly
    9
  • Support
    9
  • Features
    8
  • Reliability
    9
  • Pricing
    9

Uptime & Reliability

Very reliable hosting services

You will get a 99.9% uptime guarantee for all their packages, and if the reliability drops below this point, you do get credit on your next bill.  This is a very standard guarantee that you will find with many other hosting companies.

Their shared hosting servers are all located in their Tier-3 data center, which has backup power and on-site technicians to fix any issues as soon as they occur. They even have proactive monitoring software so they may be able to detect some problems before they become service impacting.

The data center is located in Lindon, Utah which is well known for having almost no severe weather or other disasters that could cause widespread outages.  If you opt for a dedicated server, you will have the option to have it housed in one of multiple data centers located either in the US or the UK, which is a nice perk.

Features

Typical hosting plans available

You'll have plenty of options to choose from when you are signing up.  Their shared hosting plans offer all the commonly included features, and will be more than enough for what most people need.  They do allow you to select either Windows or Linux platforms, which is nice.  The shared plans have some restrictions on thigns like number of sites and MySQL databases, which is unfortunate. Higher end shared plans do, however, include a dedicated IP address and SSL certificate for no extra charge

You can move up to their cloud hosting services, which are a good substitute for the missing VPS plans.  These options have plenty of disk space and bandwidth included for just about any type of site.

Finally, you can move up to their dedicated servers, of which they have four options.  The servers they have available are surprisingly good, especially for a company that doesn't exclusively focus on this product.  They are also quite diverse ranging from fairly entry level all the way up to high end options.

Support

Great support at all package levels

Midphase provides great support to all their cusotmers, regardless of the package they choose.  If you need technical assistance, there is a 24/7 toll-free phone and live chat option to use.  There is also a ticketing and email support option for those who prefer this route.

The social media accounts are closely monitored, so if you ever need help with something, this is also available.

They provide a good knowledge base and other self-help options that are great for those who want to learn to do things on their own. Those who select a dedicated server will get a lot of information about their servers including what types of hardware replacement options there are.

Pricing

Many great pricing options available

Midphase pricing is fairly typical at most levels, though they do have a few really great deals.  For example, if you are looking for just a base package for one small site, their entry level option is cheaper than you are likely to find with most other companies.  They also have a nice cloud hosting package that starts at just $20.

The dedicated hosting packages are mostly priced right where you would expect them to be, but that is still a good deal for those who are looking for the added power.  Overall, the pricing is fair and in some cases even considered inexpensive.

Summary

Very nice hosting with few problems

Overall this is a very good hosting company that provides you with just about everything you'll need no matter what type of site you are hosting.  It is well established and has good support in the even that you do run into problems.  If you're looking for a US based hosting company, especially shared hosting, this is an excellent option to consider.

Pros:

  • Nice prices on shared hosting
  • Plenty of package options
  • Data center located in safe area
  • 99.9% uptime guarantee

Cons:

  • No VPS hosting options
  • Not privately owned

MidPhase Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Personal Web Hosting Unlimited Unlimited cPanel 1 $3.95 5.2 Details
Professional Hosting Unlimited Unlimited cPanel 3 $4.95 5.2 Details
Business Web Hosting Unlimited Unlimited cPanel Unlimited $5.95 3.2 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VPS 1GB 25 GB 4 cores 1 GB $8.00 5.2 Details
VPS 2GB 50 GB 4 cores 19.7 GB $16.00 5.2 Details
VPS 4GB 100 GB 4 cores 4 GB $32.00 5.2 Details
VPS 8GB 200 GB 4 cores 8 GB $64.00 5.2 Details
VPS 16GB 400 GB 4 cores 16 GB $128.00 5.2 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
D2 2 TB 1 x 3.40GHz 16 GB $117.60 5.2 Details
D3 6 TB 1 x 3.60GHz 32 GB $130.90 5.2 Details
D6 16 TB 2 x 2.30GHz 64 GB $182.00 5.2 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Starter 20 GB 1.40GHz 1 GB 1.5 TB $49.99 5.2 Details
Standard 40 GB 2.80GHz 1.5 GB 3 TB $64.99 5.2 Details
Advanced 60 GB 4.20GHz 2.21 GB 4.5 TB $79.99 5.2 Details
Professional 90 GB 6.30GHz 3 GB 6.75 TB $99.99 5.2 Details

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