Good hosting with lots of options
Midphase is a hosting company that is run out of Utah in the United States. It has been serving customers since 2003 and they say they currently have about 120,000 customers, which makes them a mid-sized hosting provider. The company puts most of its emphasis on their shared hosting services, but they also offer dedicated server options as well.
You can't get a VPS hosting package with this company, but they do have some cloud hosting options that meet the general needs of people looking for a VPS. In addition, VPS.net is a 'sister company' so if you really want a VPS, you can get it from them and enjoy largely the same features and benefits that you can get here.
Midphase is part of the UK2 group, which is one of the larger hosting parent copmanies around. It obviously focuses on the UK market, but they have expanded globally as well. Overall, you'll get good services from Midphase and they seem to be a stable company so you won't have to deal with any major changes.Read More
Uptime & Reliability
Very reliable hosting services
You will get a 99.9% uptime guarantee for all their packages, and if the reliability drops below this point, you do get credit on your next bill. This is a very standard guarantee that you will find with many other hosting companies.
Their shared hosting servers are all located in their Tier-3 data center, which has backup power and on-site technicians to fix any issues as soon as they occur. They even have proactive monitoring software so they may be able to detect some problems before they become service impacting.
The data center is located in Lindon, Utah which is well known for having almost no severe weather or other disasters that could cause widespread outages. If you opt for a dedicated server, you will have the option to have it housed in one of multiple data centers located either in the US or the UK, which is a nice perk.
Typical hosting plans available
You'll have plenty of options to choose from when you are signing up. Their shared hosting plans offer all the commonly included features, and will be more than enough for what most people need. They do allow you to select either Windows or Linux platforms, which is nice. The shared plans have some restrictions on thigns like number of sites and MySQL databases, which is unfortunate. Higher end shared plans do, however, include a dedicated IP address and SSL certificate for no extra charge
You can move up to their cloud hosting services, which are a good substitute for the missing VPS plans. These options have plenty of disk space and bandwidth included for just about any type of site.
Finally, you can move up to their dedicated servers, of which they have four options. The servers they have available are surprisingly good, especially for a company that doesn't exclusively focus on this product. They are also quite diverse ranging from fairly entry level all the way up to high end options.
Great support at all package levels
Midphase provides great support to all their cusotmers, regardless of the package they choose. If you need technical assistance, there is a 24/7 toll-free phone and live chat option to use. There is also a ticketing and email support option for those who prefer this route.
The social media accounts are closely monitored, so if you ever need help with something, this is also available.
They provide a good knowledge base and other self-help options that are great for those who want to learn to do things on their own. Those who select a dedicated server will get a lot of information about their servers including what types of hardware replacement options there are.
Many great pricing options available
Midphase pricing is fairly typical at most levels, though they do have a few really great deals. For example, if you are looking for just a base package for one small site, their entry level option is cheaper than you are likely to find with most other companies. They also have a nice cloud hosting package that starts at just $20.
The dedicated hosting packages are mostly priced right where you would expect them to be, but that is still a good deal for those who are looking for the added power. Overall, the pricing is fair and in some cases even considered inexpensive.
Very nice hosting with few problems
Overall this is a very good hosting company that provides you with just about everything you'll need no matter what type of site you are hosting. It is well established and has good support in the even that you do run into problems. If you're looking for a US based hosting company, especially shared hosting, this is an excellent option to consider.
- Nice prices on shared hosting
- Plenty of package options
- Data center located in safe area
- 99.9% uptime guarantee
- No VPS hosting options
- Not privately owned