Media Temple Reviews and Expert Opinion

Based on 8 user review in 1 language
5.3
DECENT

Customer score for Media Temple

  • Reliability
    5.0 / 10
  • Pricing
    4.5 / 10
  • User Friendly
    5.3 / 10
  • Support
    5.3 / 10
  • Features
    6.5 / 10

Detailed Scores / Summary

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Jan Deruiter
United States
  • Reliability2
  • Pricing2
  • User Friendly8
  • Support6
  • Features8
5.2

After 8+ years, time to move on to ANYONE else

Service used: Shared - GRID PRO
I signed up with MediaTemple before they were bought by Godaddy. Quite happy at that time.

Ever since though, their service has declined to the point where they are no longer a viable hosting option. The deterioration of servic...Read More
Josh Rath
United States
  • Reliability4
  • Pricing8
  • User Friendly2
  • Support2
  • Features8
4.8

After 9 Years, I've moved on.

Service used: VPS - DV 1
My story is simple. I was a 16 year old kid, running a boring wordpress website on GoDaddy cheap-as-**** hosting. After experiencing issues with load from a few projects that brought traffic, I moved up to Media Temple. Started wi...Read More
Matt Schaefer
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

I cannot believe this is happening...

Service used: Shared - WORDPRESS PERSONAL
I experienced a horror story with Media Temple. I took over a site from a client. The WordPress site utilizes their Premium Personal $220/year hosting plan which does not include their $75/year SSL.
Poking around I notice that it...Read More
Elizabeth Logan
Australia
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Do not use Media Temple

Service used: Dedicated Server
Media Temple have been taking about $50 out of my credit card for the last three years as payment for web hosting. My credit card was stolen and I forgot to change the number with them for the direct debit. I received one notifica...Read More
Ben Hale
United States
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10
9.6

Superb Support, Fast and Reliable

Service used: VPS
We use MediaTemple for hosting a number of client sites and our own and have found them one of the best providers to work with. Their support staff is diligent and knowledgeable; their products are modern, fast, and flexible. I would a lower price, but I guess you get what you pay for.
Alex G
United States
  • Reliability8
  • Pricing4
  • User Friendly6
  • Support8
  • Features10
7.2

It's ok if you like average hosting for above average price

Service used: VPS
Used them for VPS for about 3 years until Godaddy bought them. That's when their support started to slope down. Now i would say they are about average. There are better options out there, you might as well use OVH or if you are doing WordPress use WpEngine.
Tim Dehring
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10
9.6

Great web hosting at a reasoable price

Service used: VPS
Been with the company for 5 years now. Started out on the (gs) Grid Server plan ($20/month), but recently moved up to the (DV) VPS plan ($50/month). Yes, the cost may seem steep at first, but considering with both plans you're abl...Read More

Typical Media Temple Prices

Service Monthly Price Range
Shared Hosting $20.00 - $240.00 6 plans
VPS $30.00 - $1,500.00 12 plans
Dedicated Server $2,000.00 - $2,699.00 3 plans
The Services & Prices are taken from mediatemple.net

Media Temple Expert Review 2018

Written by: Angela Olaru

Media Temple Rating

  • Reliability
    10 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    10 / 10
9.2
Rated by Angela Olaru

Well established with a great reputation for quality hosting

Media Temple has been a US hosting company since 1998 and over the years they have built up one of the best reputations in the business.  They have provided hosting to simple personal blogs all the way up to major corporate accounts like Adidas and Starbucks. They also have all types of hosting including shared, VPS and dedicated solutions.  Each of their hosting packages clearly lays out what you will be getting, and what types of sites it is ideal for.  With a wide range of features, great technical support and many other perks, this is a great hosting option for just about everyone.

Uptime & Reliability

Compare
10

No guarantees but still excellent up time

Media Temple does not offer any guarantees or claims about their up time, but don't be worried.  They have a proven track record for providing high quality, reliable hosting.  When looking at customer comments on this host, almost none of them are complaining about excessive downtime. In addition, they have two data centers that are connected by a fiber optic cable to provide redundancy.  Their data centers are also highly rated with both commercial and generator power available.

Features

Compare
10

Excellent list of features including many different hosting packages

This company has just about every feature that you can imagine when it comes to hosting.  Most of them are included in one package or another, so just take the time to look through to see which one has the items you need. One potentially negative aspect of their features is that they only offer one shared hosting package.  While it is a high end shared hosting, it is more expensive than many people might need.  They try to promote it as an entry level package, but when compared to other companies it is still much more powerful. In fact, their 'shared hosting' package really isn't the same as most other companies provide.  This is actually a grid-service hosting plan, which is designed not only to accomodate multiple customers and sites on one server, but to actually absorb traffic spikes and other resource issues that often cause problems on normal shared hosting.

Support

Compare
9

Excellent technical support for all customers

Media temple offers great support.  Their US-based technicians are available through their support tickets, email, telephone and even Skype.  Once you are in touch with the technicians, they are able to fix most problems right away. They also offer social media accounts, which are monitored actively and they are willing to provide basic tech help on. In addition to being able to fix most common hosting issues, they also have a lot of experience with high end hosting, so they can help troubleshoot complex problems quickly in almost all cases.

Pricing

Compare
8

Somewhat expensive but worth every dime

When you first glance at the price list for Media Temple you might think that they are over priced, especially for their 'shared' package.  If you take a moment to look through at all the features that are provided in each package, however, you'll quickly see that this is not a problem.  You get what you pay for, and maybe even more. When you get up to the VPS or dedicated servers you will see that they really do have some of the nicest server hardware available, which is why so many customers are willing to pay the premium.

Summary

High end hosting for most types of sites

This hosting company is a great option for just about everyone.  The one exception to this is those who are just going to be hosting a very basic personal blog or other type of site that isn't likely to grow or become very resource intensive.  For any other type of site, they have some of the best hosting services available today. Pros:
  • 24/7 support
  • Dual data centers connected by fiber
  • Wide range of different hosting packages to choose from
  • Top of the line 'shared' hosting
Cons:
  • Custom control panel for shared hosting
  • Only one shared hosting option and it is well above what entry level sites require
  • Some worry about this host being targeted by hackers in the past
Read the full expert review Visit Media Temple See plans & pricing

Media Temple Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
20 GB 1 TB Unlimited $20.00 5.3
100 GB 2 TB Unlimited $30.00 5.2
500 GB 5 TB Unlimited $150.00 5.3
30 GB Unlimited Unlimited $20.00 2.0
100 GB Unlimited Unlimited $60.00 5.3
500 GB Unlimited Unlimited $240.00 5.3

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
20 GB - 2 GB $30.00 5.3
40 GB - 4 GB $50.00 5.3
80 GB - 8 GB $100.00 5.3
160 GB - 16 GB $250.00 5.3
250 GB - 32 GB $500.00 5.3
500 GB - 64 GB $1,000.00 5.3
30 GB - 2 GB $55.00 4.8
50 GB - 4 GB $100.00 5.3
100 GB - 8 GB $150.00 5.3
200 GB - 16 GB $350.00 5.3
350 GB - 32 GB $750.00 5.3
600 GB - 64 GB $1,500.00 5.3

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
1000 GB 2.00GHz 128 GB $2,000.00 5.3
1000 GB 2.00GHz 128 GB $2,500.00 5.3
1000 GB 2.00GHz 128 GB $2,699.00 5.3
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Server Locations

United States

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