Expert Overview
Good hosting for fast websites
MaxterHost is a web hosting company based in Germany. They offer shared hosting and VPS solutions to all their customers. All their servers are located in a data center in Dusseldorf, Germany. It is not clear whether or not the company owns this data center or if they lease space from another company.
The company seems to be focused on providing fast hosting for their customers. They use the LiteSpeed Web Server, which is known for fast responses. They also say that they never oversell servers and their hard drives are solid state for even faster responses.
They have been in business over 10 years, and continue to grow and advance. Most people will be quite happy with the level of service that they get from MaxterHost.
Uptime & Reliability
High quality hosting with excellent reliability
This company seems to work hard to provide a very stable environment to their customers. They have a 99.99% uptime guarantee at every level, so you don’t have to worry about going down too often. If you do go down and break the 99.99% uptime threshold you will get compensated on your bill as long as you report it to their technical teams.
From what most people are saying on social media and other hosting sites, they rarely ever go down except for scheduled maintenance, and they give plenty of warning about these types of events.
Features
Many great features for quality web hosting
You can choose from either shared hosting services or a VPS option depending on your specific needs. They are clearly focused primarily on the VPS option since they have more choices here. Whichever option you choose, you will enjoy a solid state hard drive, LiteSpeed hosting and CloudFlare optimization on your server. These are all things designed to help speed up your hosting experience.
In addition to this, they offer SiteLock and GeoTrust Anti-Malware to their hosting customers. This will help protect your site from hackers and other problems. You can get a private SSL certificate included with your package if you select anything but the lowest level option. You can also get private IPs as you advance to higher end choices.
Support
Good support when you can get them
The technical support teams with this company provide high quality help 24/7/365. The problem, however, is that they don’t have a phone number to call in to them, and they only have limited live chat features. Some current and former customers have commented that it took longer than they would have liked to get a response to a support ticket. Of course, this is a fairly subjective thing so it is hard to say how long that actually was.
They do have a nice knowledge base available to browse through. You can find answers to most common hosting issues here so you can take care of them yourself.
Pricing
Quality hosting comes with a price
The hosting with this company is not cheap. In fact, it is more expensive than what most people would expect to pay. The fact is, however, that you are getting a better overall experience for the price. Many companies, for example, don’t even offer solid state drives or LiteSpeed at any price, and this company includes them with every package. You also get some nice perks like a free domain name and SSL certificate on most hosting packages.
Overall, if you need more than the most basic of hosting, this is a great company to consider and you will get your money’s worth.
Summary
High quality hosting for small to medium sized sites
This company provides really nice hosting services that are perfect for small to medium sized sites. In reality, you could likely host many larger sites on their servers too since they do a good job at keeping them optimized for performance.
Pros:
- Solid State Hard Drives
- 99.99% uptime guarantee
- LiteSpeed hosting
- Lots of great features
Cons:
- More expensive than many others
- Not clear if they own their own data center
- No 24/7 phone support
