Magic Online Expert and User Insights by Magic Online Customers
Le groupe Magic Online fournit des accès internet et des hébergements dédiés entreprises depuis 1994. Avec un parc de 60.000 clients actifs, des salles blanches dans deux datacenters franciliens plus un autre en région lyonnaise, plus de 200.000 sites web hébergés, le groupe Magic Online est incontestablement un des leaders Français pour l'hébergement, l'infogérance et la fourn...
Netissime has been in business since the year 2000 and they have done a good job at providing stable hosting solutions to their customers. They offer a variety of services and support a wide range of different types of sites. They are part of the ELB Group, which is a large multimedia company, so they have good financial backing that will help ensure they will be here well into the future.
The company is based in France and also has a presence in Italy, Spain, England, Tunisia and the USA. They have more than 100,000 customers and 30,000 sites on their servers. Overall, this seems like a well run company that can provide good quality hosting to any type of customer that needs it.
Uptime & Reliability
Very Reliable Options
All of the hosting options they provide are going to be very reliable. If you really need to be sure that your site is always up and running, however, you can select their high availability services. This option uses load balancing, IP fail over technology and much more to ensure your site is up and running at all times. It does cost a little more, but you get near 100% uptime and the confidence that your business or other website will be there for your customers when they need it.
Lots of Nice Services
When you sign up with this company you get more than just good hosting. They also provide domain registration, secured email services, outsourcing of some types of technical services, help with digital marketing including SEO and much more. Whether you are using these items today or not, they are very nice to have avaialble should you need them.
When it comes to their actual hosting services they have shared hosting as well as dedicated servers and cloud hosting options. They do show VPS solutions on their site, but it seems that is really just their cloud hosting option. The two services operate in many of the same ways so a growing number of companies are cross-marketing them.
In addition, they have a ‘high availability hosting’ service that is great for any sites that really need to be up at all times. This uses the power of cloud hosting to ensure your site is up as close to 100% of the time as possible.
When you look at the individual features for each hosting package, you will see that they are quite generous. They have all the different options you’ll need and many others as well. They are easy to work with and can meet the needs of almost any type of website you can imagine.
Great Tech Support 24/7
The technical support provided by this company has a great reputation from their customers. I haven’t really found anyone who had a negative experience with them. You can get in touch with them via live chat, phone or their ticketing system and they will be able to solve most any problem you’re having right away.
They also have a nice online guide section, a FAQ, a user forum and a blog with good self-help information for their customers. This information can help you to avoid problems or get your site back running on your own should you want to troubleshoot it.
Very Reasonable Prices
The prices with this company are quite competitive. Due to the fact that there are so many different options, however, it can be confusing to find the package with the right features and level of hardware based on what you need. Their sales and support teams are there to help you choose if you need it so don’t be afraid to ask. They are quite responsive and easy to work with.
Their dedicated servers start at just 19 Euro per month, which is a great deal. Of course, the hardware involved won’t be super high end, but if you want the control of a dedicated server at a low price, this is a nice option.
High Quality Hosting
The hosting solutions provided by Netissime are quite good. They have been in business for over 15 years and really seem to know what they are doing. The company also does a good job at keeping up with the latest technologies of the day so that their customers are always getting exactly what they need.
Tout est nul, le service, les prix, le SAV les prestations proposées... Cette boite est clairement a fuir. Ils ne respectent pas leurs clients et vu la concurrence il ne faut pas perdre de temps avec eux
Attention ! Si vous avez un service auprès de l'hébergeur Magic Online. Ils ont créé un service sans mon accord, puis on fait un prélévement de 576 euros toujours sans m'informer et sans mon accord. M'étant manifesté, par un ticket, puis plusieurs appels téléphoniques, puis par mon service juridique, ils ont fait un avoir sur mon compte Magic Online au lieu d'un remboursement demandé sur mon compte bancaire. Seule solution, faire opposition, refaire une carte bancaire... Bref, une belle arnaque qui parait tout à fait légal selon la gendarmerie, si on considère qu'un remboursement peut être un avoir...
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