Lunarpages Reviews and Expert Opinion

Based on 21 user review in 2 languages
6.4
DECENT

Customer score for Lunarpages

  • Reliability
    6.3 / 10
  • Pricing
    6.9 / 10
  • User Friendly
    6.3 / 10
  • Support
    5.9 / 10
  • Features
    6.4 / 10

Detailed Scores / Summary

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Rita B
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Excellent Tech Service, Still the Best

I had a disk space issue with my VPS--and as usual, calling into LunarPages is fast and easy. The tech was quick, knowledgeable, a US based IT guy. Of course, he easily identified the issue and solved it. He spend a long time on t...Read More
Mike Lederer
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Lunar Pages phone support

Service used: Shared - Basic
Great help with a problem involving E-mail account parameters on an iMac. Lunarpages tech support agent Rich was competent, knowledgeable about Apple systems, understanding, and helpful. He solved the problem. First-rate, highest recommendation.
Chas Johnson
United States
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.4

Avoid at all costs

Service used: Shared - Basic
I've been with them since 2006, but am now shopping for an alternative. Reasons:

1) They interfere with email by doctoring all my outgoing emails by inserting "Do not trust this link" type tags on youtu.be addresses inside my e...Read More
Michael Avergonzado
Philippines
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

A very disappointed Customer

Service used: Shared - Basic
Very very disappointed customer.After more than 10 years being with Lunarpages, I am experiencing problems with this hosting several times. I don;t understand their limits when at the very beginiing I got them it was truly unlimit...Read More
T.J. Burns
United States
  • Reliability4
  • Pricing2
  • User Friendly4
  • Support2
  • Features2
2.8

Formerly Loyal Customer of 15 Years Now Warns Against Using Them

Service used: Shared - Basic
I've been a Lunarpages customer for over 15 years, and can say the service has declined tremendously. Numerous dishonest policies happen daily that should be avoided, and potential customers should review other options instead.. W...Read More
Michael Avergonzado
Michael Avergonzado
Yeah true. This is very disappointing. Already started moving my websites
..
Jude Berman
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Terrible service

Service used: Shared - Basic
Things have really gone downhill with LunarPages. Now I can't even upload simple jpegs of my artwork--the same images I had on the site before. And the worst part about it is that although the LP tech acknowledged the problem his ...Read More
Sam Shelby
United States
  • Reliability2
  • Pricing8
  • User Friendly8
  • Support4
  • Features2
4.8

Beware of Limited Resources

Service used: Shared - Basic
I used Lunarpages for almost 10 years without many issues. Tech support was not always helpful but I had few issues until 2017 when I started having issues with my account exceeding resource allowances. I was able to work through ...Read More
Barbara DeaKyne
United States
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support10
  • Features10
9.6

Great Support

Service used: Shared
The customer support goes way beyond what they are required to do. I really appreciate the help from their knowledgeable technicians.

Typical Lunarpages Prices

Service Monthly Price Range
Shared Hosting $3.95 - $64.95 6 plans
Dedicated Server $135.00 - $875.00 8 plans
Cloud Hosting $44.95 1 plans
The Services & Prices are taken from lunarpages.com

Lunarpages Expert Review 2018

Written by: Michael Lavnduski

Lunarpages Rating

  • Reliability
    10 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    10 / 10
  • Features
    10 / 10
9.4
Rated by Michael Lavnduski

Exceptional high end hosting with many great options

This is a smaller hosting company, boasting just 150,000 customers.  Despite this, however, they have a number of very impressive customers including Dell, Citrix and Microsoft.  They attract these types of customers by focusing primarily on their high end hosting plans with dedicated servers and cloud hosting that is extremely reliable and very fast. While they certainly focus on the higher end hosting, they also offer some basic shared hosting options for their entry level customers.  No matter which package you opt for, you’ll get great service with fast page load times and some very nice features. They are located in California, but offer their hosting services to companies around the world.  Founded in 1998, this company has grown slowly but has kept their services on the high end the entire time.

Uptime & Reliability

Compare
10

100% uptime and infrastructure guarantee

LunarPages owns and operates its own data centers. They have three of them total, one in Las Vegas and two in California.  Each of these centers is staffed by their own employees who are skilled and provide great support.  If there is any hardware failure in the data center (hard drives, power supplies, ect) they guarantee it will be replaced within an hour, which means they have replacement parts on site at all times. They have full backups for VPS packages and above.  The shared hosting packages have backups that are taken nightly, but only kept for three days so if you run into issues and want to roll something back, it might not be available.

Features

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10

A variety of plans and features to choose from

LunarPages has many different hosting packages to choose from, which is how they are able to meet the needs of all their customers.  For those looking for shared hosting, you can pick from several options including a starter plan that is affordable for most.  This plan, however, is limited in disk space and bandwidth.  Other plans allow unlimited usage, but the price jumps up quite a bit. They have both Windows and Linux VPS hosting packages available, each of which are limited to 1000 Gigs of bandwidth and 30-50GB of disk space. These are nice options for mid-sized businesses who need high quality reliable hosting. Finally, the hosting that is really focused on is the dedicated servers and private cloud hosting plans.  They offer a hosted exchange option, dubbed Open-Xchange for large businesses that need fast, reliable hosting but don’t want the hassle of managing it themselves.

Support

Compare
10

Excellent support 24/7/365

While problems are rare on this host, you can be confident of a quick fix whenever something does happen.  They have a toll free number for US and UK based customers.  In addition, they have email support if you want to contact them that way.  All their support teams are US based, and can provide you with great help when needed. In addition to the technical support they have FAQs, tutorials and a great server status page that can provide you with some insight into any potential problems that may be happening.

Pricing

Compare
8

Many price points – high end hosting is expensive

If you’re just looking for a starter package for shared hosting, this company has industry standard prices.  Beyond that, however, they go up quite quickly.  The business class shared hosting package is more expensive than you might expect (though you get faster, more reliable services too). When you get up into VPS, cloud and dedicated hosting the price really goes up considerably.  Most of their high end customers, however, are likely happy to pay the premium price because they get the improved uptime, speed and customer support. The bottom line here is this isn’t likely the best hosting company for someone who just wants a low monthly bill.  If you are looking for top quality hosting, and are willing to pay a premium, than LunarPages is definitely a company to consider.

Summary

Exceptional hosting for high end customers

If you are looking to get the best hosting services available, and you’re willing to pay a premium for it, this is a great company to consider. They have always put stability, speed and customer service above rapid growth, which accounts for the fact that they have so many great high end customers in their relatively small client list. All their services are very high end, which means customers will enjoy fast loading sites that rarely ever go down.  In the event that your site does experience an issue, you can get a hold of their technical support quickly. Other than the price, this is really one of the best hosting companies out there and one that you should definitely consider. Pros:
  • They keep up with the latest hosting technologies
  • Very fast load times
  • 100% uptime guarantee
  • Excellent customer support
Cons:
  • More expensive than most other hosting packages
  • Most of the attention goes to the high end customers
Read the full expert review Visit Lunarpages See plans & pricing

Lunarpages Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
5 GB 50 TB Unlimited $3.95 6.4
Unlimited Unlimited Unlimited $4.95 4.9
Unlimited Unlimited Unlimited $9.95 6.4
20 GB 200 TB Unlimited $24.95 6.4
40 GB 400 TB Unlimited $44.95 6.4
Unlimited Unlimited Unlimited $64.95 6.4

Dedicated Server Plans

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
50 GB - 2 GB 1000 TB $44.95 10
A Free Domain is included when purchasing any hosting service from Lunarpages
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