Since their founding, Lithium Hosting has put customer service at the top of their list of priorities. They know that when it comes to hosting, customers need more than just the technology. We’ve found that this company has done a great job at making sure they are always there to serve, while still keeping up with the industry standard servers, network equipment, and other things to ensure your website is always up and operational.

Pros and Cons

Pros:

• Employee Owned Hosting Company
• Based in the Heart of North America
• Exceptional Customer Service
• Honest Information About Services

Cons:

• No Dedicated Servers
• They Do No Accept PayPal
• Only a 99.8% Uptime Guarantee

Pricing and Payment Methods

Almost all of the services offered by Lithium Hosting are based on cloud technologies, which is a great way to handle hosting. In each category, they do a good job at balancing a good quality hosting experience with a fair price. For example, their entry level cloud shared hosting starts at just $4 per month, which still comes with solid state drives and plenty of power. The cloud premium is only $10 per month, and that will provide you with 9 gigs of solid-state storage and the option to host an unlimited number of domains. Standard cloud hosting is $14.95 to $39.95 per month, and their cloud VPS services range from $18 to $140 per month depending on the features you choose.

The prices you pay aren’t the cheapest you’ll find anywhere but given that you are getting a good overall service, it is still a fair deal. When making payments, you will have plenty of options to choose from. Lithium accepts a variety of different payment methods to help make it as convenient as possible for their customers. These options include Visa, MasterCard, Discover, American Express, and Bitcoin. They do not, however, accept payments via PayPal, which is quite disappointing since this is one of the most popular online payment methods out there today.

Ease of Use

Lithium Hosting has done a great job at making their services extremely easy to use. This starts with browsing through their website, which is set up in a way that makes it simple to find the information you need right away. They provide all the information you need to find the right hosting package and then make a purchase without delay.

More importantly, they also help to ensure customers won’t have any trouble setting up and managing their website. All hosting packages will include either cPanel (the most popular hosting management software) or their own customized control panel known as LithiumPanel. No matter what type of site you are looking to set up, you’ll be able to have it running in no time.

Load Times and Reliability

Anyone hosting with this company will find that they have a very responsive website that loads quickly and easily. This is thanks largely to the use of cloud technologies, which allows for extremely fast response times to all types of traffic. Another benefit of using this hosting company is that they offer solid state drives at all levels of hosting. Solid state drives are known to be significantly faster than other types of drives, which will further help to boost load times for your website.

Equally important is the fact that they really push for a reliable hosting experience so those who are trying to access your site won’t ever have a problem. They guarantee your hosting will be up at least 99.8% of the time, which is slightly lower than most other hosting companies guarantee. Their actual uptime for their servers, however, is 99.95%, so it is very unlikely that you will run into any real outages that impact your visitors.

Features

This hosting company provides you with pretty standard features. There isn’t much that really makes them stand out from the crowd, but that isn’t necessarily a bad thing. You’ll have access to good quality hardware, including solid-state drives, fast networking, great reliability, and other top features. The hosting industry is so competitive these days that all good quality providers will have these types of things. Where Lithium Hosting really sets them apart is the customer service and ease of use.

Customer Support

Customer service is the most important thing for this company, and they work hard to ensure their customers are happy at all times. It has been this way since the beginning when they were owned and operated by just one family. Over the years they have grown but have never strayed from their dedication to customers. All employees of this company are also part-owners, which means they have a real incentive to ensure customers are always happy.

If you happen to have any trouble with your hosting, or even if you just have some questions, you will be able to get in touch with someone very quickly. Both the sales team and the technical team will be happy to answer your questions, provide you with practical solutions, and generally be there to help you with anything you need.

User Reviews

User reviews and comments play an essential role in all of our reviews here at HostAdvice, and this is no exception. We’ve read through many different pages to learn what actual customers of Lithium Hosting have had to say, and in general, it is very positive. While no company is going to have a 100% positive rating, it is quite clear that the promised dedication to customer service from this company really is kept.

Conclusion

While Lithium Hosting isn’t the largest hosting provider around, they really are a great option for many people. Just make sure you keep in mind that they don’t offer dedicated hosting or other high-end or enterprise level services. If you are looking to start a blog, run your small-business website, or some other type of standard website, this is an excellent option to consider.