LeapWebHosting Reviews and Expert Opinion

Based on 1 user review in 1 language
9.6
SUPERB!

Customer score for LeapWebHosting

  • Reliability
    10 / 10
  • Pricing
    10 / 10
  • User Friendly
    10 / 10
  • Support
    10 / 10
  • Features
    8.0 / 10

Detailed Scores / Summary

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Stephen Chambers
Stephen Chambers
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features8
9.6

Leapwebhosting is awesome

Service used: Shared
I like it so much for its support. They always answer my stupid questions but never let me feel incompetent. They seem never bothered but rather honored to help me, which is great. Guys, your services are amazing and support team is one of the main reasons why.

Typical LeapWebHosting Prices

Service Monthly Price Range
Shared Hosting $3.99 - $9.99 3 plans
The Services & Prices are taken from leapwebhosting.com

LeapWebHosting Expert Review 2021

Written by: Michael Lavnduski

LeapWebHosting Rating

  • Reliability
    9 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    8 / 10
8.6
Rated by Michael Lavnduski
Expert

Expert Overview

Small company with good reputation

LeapWebHosting is a small, personalized web host based out of Panama. It was started because of the difficulty arising in finding a web host that's reliable and provides dedicated support to its customers. That proved to be quite a mission, in turn, LeapWebHosting was founded to fill that void in the hosting industry. They offer every type of hosting service you could want -- Shared, Reseller, VPS, as well as Dedicated Servers, all while keeping a down-to-earth approach with their customers.

Uptime & Reliability

Hosting with a reputation for stability

LeapWebHosting offers a 30-day money back guarantee on all plans, to go along with a 99.9% uptime guarantee that's placed into their terms, as well as price-freeze guarantee that will keep your cost the same regardless if they raise prices after you purchased a plan. Unfortunately they don’t have any public phone number, and a rather sketchy address that includes no Street Number or Postal Code. I feel like a host is much more reliable when they freely show where they’re located, even if it’s out of the country. If Google Maps can’t find it, there might be a problem.

Features

Fairly average features in most areas

All of their shared hosting plans run on Linux machines with cPanel. Disk space is pretty low, ranging from 5GB to 30GB, while bandwidth usage ranges from 30GB to 2 Terabytes depending on the plan. Unfortunately, even though their website advertises that they have Virtual Private Servers and Dedicated Severs, they either don't have both or use a completely different company to supply them, meaning they aren't ran in house and any support would not go through them.

Support

Good support staff. Limited options

While they have a good support STAFF, the actual system they use is limited. They virtually direct all questions to their support ticket software. They do have a live chat and an email account, but they are used more for sales than technical support. While they still offer that same personalized support via the ticket system, a phone number or forum would help. Even their FAQ knowledge base is completely empty.

Pricing

Typical hosting prices for most packages

Their cheapest shared plan starts at $3.99 per month and includes the low end features specified above. For the price, it's definitely not a bad a deal. As competitive as any other company with the support and reliability of a small, local business. Other shared plans are between $5.99 and $19.99.

Meanwhile, they have Reseller Hosting accounts with WHM starting at $17.95 per month and ranging up to $48. With regards to all of their plans, you can get a cheaper monthly cost if you pay for a year or 2 years upfront.

Their VPS packages are not up at this time, which is disappointing as I was looking forward to them, but they say it'll be coming soon. LeapWeb offers dedicated servers through a partner company called Phoenix NAP. While they have quite a few different types at decent prices, it's also disappointing that they don't have any dedi's themselves.

They do currently have a discount of 20% for all new members, a nifty discount that can make their shared or reseller plans even cheaper.

Summary

Good hosting if you need a server in Panama

It’s rather disappointing that they make VPS and Dedicated servers two of the largest features on their website, but they offer neither. They do have good partners for dedicated servers, but you aren’t getting it through LeapWeb. In terms of shared hosting, they have affordable plans that get the job done. It’s not the best deal out there, but with their money back guarantee, it can’t hurt to give them a try.

Pros:

  • Good shared hosting plans
  • Great money back guarantee
  • 20% discount for new members

Cons:

  • Dedicated servers are actually through another company
  • FAQ page is blank
  • VPS page is blank
Read the full expert review Visit LeapWebHosting See Plans & Pricing

LeapWebHosting Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Low Leap 5 GB 149.91 GB $3.99 9.6
Medium Leap 10 GB 249.96 GB $5.99 9.6
High Leap 15 GB 500.02 GB $9.99 9.6
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Server Locations

Atlanta Tampa

A few words from LeapWebHosting

Fixed and fair prices on all plans
Fast, friendly and skilled support
Latest hardware on all our servers
Constant and ongoing improvement
Customers always in the first place

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