JustHost Reviews and Expert Opinion

Based on 14 user review in 2 languages
3.9
POOR

Customer score for JustHost

  • Reliability
    4.1 / 10
  • Pricing
    4.9 / 10
  • User Friendly
    3.6 / 10
  • Support
    3.0 / 10
  • Features
    3.9 / 10

Detailed Scores / Summary

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MARY MICKELSON
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Not worth the little money saved

Service used: Shared - PLUS
Please save yourself the time and do not give them any money. There's been a problem with my account since I first signed up with them and their customer service always tries to get me to pay more money to fix simple things. My cp...Read More
Udaya Kunwar
Nepal
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Pathetic Service

Service used: Shared - PLUS
Its been more than 6 months I do not have access to Just Host account and its cPanel. And no matter how many times I raise ticket or contact them, all they say is they are looking at the issue and close the ticket. Such a pathetic...Read More
Perry H
Australia
  • Reliability6
  • Pricing6
  • User Friendly2
  • Support2
  • Features2
3.6

Unethical host provider

Service used: Shared
This is the first bad review I've ever written... These people have no business in this business.
Announced closure of sister host, eHost, wouldn't complete a migration to their own sister host. Would only give refund on charges ...Read More
John wolf
Australia
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

AVOID BLUE HOST / JUST HOST AT ALL COSTS UNLESS YOU WANT TO LOSE A LOT OF MONEY

Service used: Dedicated Server - PREMIUM
Blue host/ Just Host
They have absolutely no customer service; I had a dedicated VPS server that cost me over $300.00 USD every 3 months
The first problem, they upgrade their servers and My Image framework disappears, I call the...Read More
Gary Bruce
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Justhost stinks

Service used: Shared - PLUS
Moved from Site5
cPanel has been down for over a week. They acknowledge this problem and keep saying it will be solved "soon". I guess soon to them is measured in geological time frames. If that is not enough, I actually started with ideahost, but...Read More
Amit Singh
India
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

WORST SUPPORT AND SERVICE

Service used: Shared
Just terrible. They deleted files of all my websites and Databases. When I contact their support they keep saying " May I place you on hold for 3 to 5 minutes, while I check this for you? " and they kept saying this line put me on...Read More
Lesley Erensen
United States
  • Reliability4
  • Pricing8
  • User Friendly6
  • Support2
  • Features6
5.2

JustHost - poor quality support and not very reliable

Service used: Shared
Moved from GoDaddy
After being acquired by EIG I think they went downhill fast. Their 'chat' support is off-shore which could be ok but they seem to have no training and no technical ability. If something goes wrong, you're on your own. And last yea...Read More
Peter Clee
Singapore
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Just terrible customer service

Service used: Resellers
I have been with Just Host for a few years.
They were reasonably cheap, but my needs were simple

Last year they more than doubled the price
I paid it because its a hastle movibg hosting providers

I have a few months to go ...Read More

Typical JustHost Prices

Service Monthly Price Range
Shared Hosting $3.95 - $6.95 3 plans
VPS $19.99 - $59.99 4 plans
Dedicated Server $79.99 - $119.99 3 plans
The Services & Prices are taken from www.justhost.com

JustHost Expert Review 2018

Written by: Max Ostryzhko

JustHost Rating

  • Reliability
    5 / 10
  • Pricing
    7 / 10
  • User Friendly
    6.5 / 10
  • Support
    4 / 10
  • Features
    8 / 10
6.1
Rated by Max Ostryzhko

JustHost: Cheap and Simple

JustHost is all about the basics and is a good fit for individuals, bloggers, and people what want a simple web presence. You can get one of the very cheapest unlimited hosting plans through JustHost. Don’t expect all sorts of fussy features or snazzy perks, but you can get your website up and running for a month for less than a cup of coffee— especially if you commit to a three year contract. JustHost is owned by the same company as BlueHost, so aside from a new design, the two sites are very similar. The basics come unlimited:  domains, email accounts, and bandwidth. Not only that, but you get the added bonus of free domain registration.

Uptime & Reliability

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5

A Sliver Less Reliable

JustHost admits that with low-low prices comes a small hit to reliability, so they say to expect a 99.5% uptime instead of the standard 99.9%.  Perhaps former customers missed this key detail along the way, as evidenced by the multitude of forum complaints regarding JustHost’s uptime. JustHost says it uses solid Linux-powered servers, constant network monitoring, a backup power system, and 10 GB ethernet connections.

Features

Compare
8

Helpful Add-On Features

Beyond the basic unlimited features –domains, disk storage, email accounts, bandwidth, etc. – there are cool features like hotlink protection, statistics trackers, spam assassins, and support of multiple code languages. You can even monetize your site with easily-added features.
Feature Description
BandwidthYou are allowed unlimited bandwidth with your JustHost account.
Disk SpaceYou are allowed unlimited disk space with your JustHost account.
Website BuilderYou get to use website builder Weebly, which is good for beginners. It’s free, but if you want to have more than six pages, you have to pay a bit. Also, you can build sites with WordPress, which we mentioned can be easily installed with a single click.
Email AccountsYou are allowed unlimited email accounts with your JustHost account, plus POP, IMAP, and a trio of webmail options.
Shopping CartsMultiple e-commerce options are available: OS Commerce Shopping Cart, Agora, Cube Cart, or Zen Cart.
StatsIncluded in your JustHost account are Awstats and Webalizer to keep an eye on your site traffic.
MySQL databasesYou are allowed unlimited MySQL databases with your JustHost account.t
FTP AccountYou are allowed unlimited FTP accounts and access with your JustHost account.t
Multiple DomainsYou are allowed unlimited domain hosting with your JustHost account, plus a free domain when you purchase website hosting for a full year.

Support

Compare
4

Quick, Well-Rounded Support

JustHost offers live phone support at all times, live chat at all times, a ticketed email system, and user forums. The number of of video tutorials available seems limited, so take that into account if that’s your preferred method of learning.

Pricing

Compare
7

Great Deal with One Year Purchase

Taking into account the free domain if you buy a full year of hosting, plus the one-year discount, JustHost offers a great deal. Usually the price breaks come at two or three years purchased at the same time, so ponying up for a single year comes across as a bargain. The signup process is easy and there are no sneaky bits like add-ons being automatically checked, so you’ll get online in no time. If you try it out and don’t like it, you can cancel and request a refund for all but the cost of your domain (which you will still own). Bear in mind that when it comes to money, it always pays to read the fine print:  former JustHost users rant about the money-back guarantee, difficulties with processing refunds, and challenges with cancelling services.

User Friendly

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6.5

Don’t Get Lost

Getting set up with an initial account is not problematic, but once you are in, it’s easy to feel a bit lost. The good news is that JustHost uses cPanel, a familiar interface that is perfectly organized by category. One-click installs are available for Wordpress and other similar applications. The bad news is that there are many paid add-on services that are dumped into cPanel, so you may find yourself clicking on an icon only to find out that you actually have to pay to use it. Some sort of sign indicating which items are included in your package in cPanel would save a lot of time and effort, and avoid a lot of confusion.

Summary

We know that JustHost is owned by the same company as Bluehost, so it’s not like you’re dealing with a new company—just a slimmed down, no-frills version of Bluehost. This is a great economical option if you want unlimited basics and a site builder. PROS
  • Big discount with 1-year contract
  • Free domain with 1-year contract
  • Unlimited basics (domains, emails, bandwidth, MySQL databases, etc.)
  • Money-back guarantee
CONS
  • Not many tutorial videos
  • Lack of company information (probably trying to mask copy of Bluehost)
  • Many former customers question the money-back guarantee
  • Difficulty with cancellations and refunds
  • Unreliable servers/lots of downtime
Read the full expert review Visit JustHost See plans & pricing

JustHost Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
50 GB Unlimited Unlimited $3.95 3.9
150 GB Unlimited Unlimited $6.95 2.0
Unlimited Unlimited Unlimited $6.95 3.9

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
30 GB 2 cores 2 GB $19.99 10
60 GB 2 cores 4 GB $29.99 3.9
120 GB 3 cores 6 GB $44.99 3.9
240 GB 4 cores 8 GB $59.99 3.9

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
500 GB 2 x 2.30GHz 4 GB $79.99 3.9
1000 GB 4 x 2.50GHz 8 GB $99.99 3.9
1000 GB 4 x 2.50GHz 16 GB $119.99 2.0
A Free Domain is included when purchasing any hosting service from JustHost
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