JumpLine.com Reviews and Expert Opinion

Based on 17 reviews in 1 language
8.9
GREAT

Customer score for JumpLine.com

  • Reliability
    8.9 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    8.8 / 10
  • Support
    9.2 / 10
  • Features
    9.1 / 10

Detailed Scores / Summary

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Octavio Bollin
United Kingdom
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 8.0
  • Features 8.0
9.2
NEW

Service is stellar, pricing is reasonable

Service used: VPS - VPS-512
I can point out that Jumpline is very good hosting provider so far. There is always a very intelligent person on the other end of live chat who takes care of your needs immediately. Thanks for the best support I ever had. Quick and very professional. You are my new favorite!
Ezequiel Alsup
United Kingdom
  • Reliability 10
  • Pricing 8.0
  • User Friendly 8.0
  • Support 10
  • Features 10
9.2
NEW

Great serivce. Haven't had down-time.

Service used: VPS - VPS-512
Just wanted to say that Jumpline did a great job assisting me today with a problem I was having getting PHP and email working. One of the reasons I switched hosting providers was for support (my previous host has deteriorated over...Read More
Jan Flinn
United Kingdom
  • Reliability 10
  • Pricing 6.0
  • User Friendly 10
  • Support 10
  • Features 10
9.2
NEW

Good prices, good service, good uptime

Service used: VPS - VPS-512
I just wanted to say I couldn't be more happy to be with Jumpline team. When I was researching what host to use, theirs came up with very high marks. I mainly selected their VPS account due to the uptime % (it doesn't go down) and...Read More
Randa Mascia
United Kingdom
  • Reliability 10
  • Pricing 8.0
  • User Friendly 8.0
  • Support 10
  • Features 10
9.2
NEW

I've been with Jumpline for almost 3 months

Service used: VPS - VPS-1024
I have been using Jumpline since 2017 and my experience with them is just excellent. I never encountered a single hosting problem in last 3 months. The customer support provided by them is even awesome. I 100% Recommend Jumpline to everyone.
Brady Simser
United Kingdom
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 8.0
  • Features 8.0
9.2

I am happy using Jumpline web hosting services

Service used: Shared - Layered
Jumpline is the best hosting provider,using it for last 2 months and no problems there.
I had an issue with billing and it was sorted out in an extremely prompt, efficient and satisfactory way by very friendly staff.
Manuel Ellender
United Kingdom
  • Reliability 8.0
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 8.0
9.2

Reliable servers, exceptionally fast support

Service used: VPS - VPS-1024
Their service is invaluable, quick, friendly and professional. The support is every time friendly and I ask them sometimes and they help me - So, i have a good time since I've been using their hosting service. I would recommend this hosting service to everyone.
Manuel Ellender
United Kingdom
  • Reliability 10
  • Pricing 8.0
  • User Friendly 8.0
  • Support 10
  • Features 10
9.2

Reliable servers, exceptionally fast support

Service used: VPS - VPS-512
Their service is invaluable, quick, friendly and professional. The support is every time friendly and I ask them sometimes and they help me - So, i have a good time since I've been using their hosting service. I would recommend this hosting service to everyone.
Erin Mirando
United Kingdom
  • Reliability 8.0
  • Pricing 10
  • User Friendly 10
  • Support 8.0
  • Features 10
9.2

Top web host to deal with – Big Respect to Jumpline

Service used: VPS - VPS-1024
Customer support at Jumpline are the most helpful people you could need when stuck with problems to do with hosting, they offer a great service at a more than reasonable rate and will respond to any query within minutes.
Gordon Donlan
United Kingdom
  • Reliability 10
  • Pricing 8.0
  • User Friendly 8.0
  • Support 10
  • Features 10
9.2

Thank you Jumpline Team - you are the best of the best!

Service used: VPS
I am totally impressed running my sites at Jumpline servers. Their network uptime is great (my site is always up and accessible to my visitors). Overall, a very good host who looks on the fun side apart from what they do. Recommend their vps hosting service.

Typical JumpLine.com Prices

Service Monthly Price Range
Shared Hosting $4.97 - $9.97 3 plans
VPS $29.95 - $49.95 3 plans
The Services & Prices are taken from jumpline.com

JumpLine.com Expert Review 2018

Written by: Michael Lavnduski

JumpLine.com Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    10 / 10
  • Features
    9 / 10
9
Rated by Michael Lavnduski

Good hosting from a well established company

Jumpline.com has been in business since 1997, and remains privately owned and operated.  They have both their offices and their data center located in Columbus, Ohio.  They lease the space as a Qwest Cyber Center (Qwest is a telephone company).  This may give them some benefits with things like uptime and data transfer speed.  The company has about 65,000 customers, and offers them a variety of hosting options that can meet most people’s needs.  They target both individuals and businesses, and do a good job at keeping customers happy once they get them.

While not the biggest hosting company, they have managed to have a steady growth rate over the years, and they apparently have very loyal customers, which is clearly a good signal that their services are top notch.  Whether you’re looking for hosting for your entry level site, or you need something more advanced, they can help with that too.

Overall, this hosting company has been providing really nice services for a very long time, and if you are looking for a host for US based audiences, this one may be perfect.

Uptime & Reliability

Compare
9

Great, stable hosting powered by top of the line equipment

Jumpline.com offers a 99.9% server uptime guarantee, which is great.  In addition, they keep their data center well maintained and updated with all the latest technologies.  Things like daily backups with 10 day retention, redundant networking equipment, redundant power supplies, and much more, it is easy to see how this company is able to keep their services up and stable without any trouble.

Features

Compare
9

Nice features with a few great extras

One of the first things you’ll notice with this company is that they don’t offer traditional shared hosting for their lower end options. They have what is called a Virtual Dedicated Server (VDS) that gives customer’s improved security and flexibility.  It almost seems to be closer to a VPS than shared hosting, but with a significantly lower price.  The price for this level, however, is higher than most shared options (you can save significantly by paying annually though!).

In addition, they have traditional VPS and dedicated server options, both of which have the same general features that you would expect from any company.  Their servers are all from Dell, and Cisco supplies their networking equipment, so quality is not a concern with this company.  Other than that, you’ll get all the normal features that you can expect from any other hosting company.

Support

Compare
10

24/7 support from a small but talented team

This is a fairly small company, but it seems that they are very dedicated.  You’ll get 24/7 phone support as well as access to their ticketing system.  In most cases, they will review your issues and have them resolved very quickly.

They also have a dedicated support blog that can answer common questions and show you how to do some of your own troubleshooting and other support steps.

Pricing

Compare
8

Higher prices for entry level and industry standard options for VPS & Dedicated

Since their entry level hosting is the VDS option explained above, you will have to pay slightly more.  Their lowest level option is about $10 per month, though right now you can save half if you pay annually.  The prices go up from there, and are largely in line with industry standards.  Given the fact that they have great uptime and a good overall experience, it is easy to see that you are getting what you pay for with this company.

Summary

Very nice hosting from a small but reliable company

While this company is smaller than many of the other options available, they do give you a more personal touch that will keep you happy.  Most people find that they are very happy with the services, and seem to stay with them for a very long time.

Pros:

  • Personal attention from a small company
  • In business for a very long time
  • Privately owned company

Cons:

  • Entry level prices are higher than most shared hosting

 

 

Read the full expert review Visit JumpLine.com See plans & pricing

JumpLine.com Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
10 GB 100 TB Unlimited $4.97
15 GB 150 TB Unlimited $7.47
20 GB 200 TB Unlimited $9.97

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
30 GB - 512 MB $29.95
40 GB - 1 GB $39.95
50 GB - 2 GB $49.95
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Server Locations

Arlington

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