JumpLine.com Reviews and Expert Opinion

Based on 41 reviews in 1 language
9.2
SUPERB!

Customer score for JumpLine.com

  • Reliability
    9.6 / 10
  • Pricing
    8.7 / 10
  • User Friendly
    8.9 / 10
  • Support
    9.6 / 10
  • Features
    9.3 / 10

Detailed Scores / Summary

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Frank Winchenbach
United Kingdom
  • Reliability 10
  • Pricing 8.0
  • User Friendly 8.0
  • Support 10
  • Features 10
9.2

Customer service is 2nd to none, and price was just amazing.

Service used: Shared - Layered
Greetings,

I have used Jumpline service for close to 4 months now right now I'm using your service as a redirect, being a beginner your support service has been very understanding and have always given me prompt service with a ... Read More
Arron Klug
Hong Kong
  • Reliability 10
  • Pricing 10
  • User Friendly 8.0
  • Support 10
  • Features 8.0
9.2

Uptime, speed, customer support have been perfect!

Service used: VPS - VPS-512
Jumpline customer service is great as well. My account was set up in under 1 hour! Also, they reply to your support tickets very quickly. Choose these guys, they're better than ANYONE I've ever been hosted by before.
Scottie Cullens
Brazil
  • Reliability 10
  • Pricing 8.0
  • User Friendly 8.0
  • Support 10
  • Features 10
9.2

My sites are online and my visitors are happy

Service used: VPS - VPS-1024
In my opinion, I think you are the best and most customer oriented webhosting company from US, and I advise you to keep that up. This is just to appreciate the prompt and professional manner in which you attend to all orders. It w ... Read More
Ambrose Brandow
United Kingdom
  • Reliability 10
  • Pricing 10
  • User Friendly 8.0
  • Support 10
  • Features 8.0
9.2

Their prices are great but not the cheapest

Service used: Shared - Layered
These guys do a flawless job and are super fun to work with! We have multiple websites with them right now and also have family members that use them for their company’s websites as well. Love these guys!
Thomas Varnum
Czech Republic
  • Reliability 10
  • Pricing 10
  • User Friendly 8.0
  • Support 8.0
  • Features 10
9.2

The range of extra services is first class

Service used: Shared - Layered
Every time I have had a query about my new websites either via phone or email, your reply has been prompt and exact. I am very glad I moved my website to Jumpline and recommend you guys all the time to my business contacts.
Raymond Reppert
United Kingdom
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

The best customer-service experience I've ever had

Service used: Shared - Layered
I am happy using Jumpline hosting services. I listen to friends complain about their hosts and I tell them about my service provider and they can't believe their ears. Excellent Customer Service-Superb Prices-Quality Servers-Great ... Read More
Frank Rosales
United Kingdom
  • Reliability 10
  • Pricing 8.0
  • User Friendly 8.0
  • Support 10
  • Features 10
9.2

Response times varying from 5-20 minutes

Service used: VPS - VPS-512
Jumpline is one of the most professional and engaging technical professionals I've dealt with in the past 10 years. I simply can't thank enough to the support staff at jumpline who has been hand-holding me since I migrated a few c ... Read More
Lawrence Foster
United Kingdom
  • Reliability 10
  • Pricing 8.0
  • User Friendly 10
  • Support 10
  • Features 10
9.6

The pros largely outweigh the cons

Service used: VPS - VPS-512
They have given us support for every problem in less than an hour and have gone so far our of their way to ensure we are satisfied with their services. TOP VPS web host - Jumpline.com is perfect. My web site is always up, that is ... Read More
Guillermo Agudelo
United Kingdom
  • Reliability 10
  • Pricing 10
  • User Friendly 8.0
  • Support 10
  • Features 8.0
9.2

Top web host to deal with. highly recommended

Service used: Shared - Layered
I'm using WordPress hosting account on Jumpline from last 2 months but still, i’ve not found any problem with this host, their customer services is very good and prices are also better than other host so I suggest this hosting pro ... Read More
Tom Collyer
United Kingdom
  • Reliability 10
  • Pricing 8.0
  • User Friendly 8.0
  • Support 10
  • Features 10
9.2

When I need support, Jumpline is quick and takes care

Service used: Shared - Layered
Their list of extra software installations is huge and their website builder is really easy to use.
The speed upload of blog pages is very good. I recommend jumpline web hosting service. My website is up and running and I love it ... Read More

Typical JumpLine.com Prices

Service Monthly Price Range
Shared Hosting $4.97 - $9.97 3 plans
VPS $29.95 - $49.95 3 plans
The Services & Prices are taken from www.jumpline.com

JumpLine.com Expert Review 2018

Written by: Michael Lavnduski

JumpLine.com Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    10 / 10
  • Features
    9 / 10
9
Rated by Michael Lavnduski

Good hosting from a well established company

Jumpline.com has been in business since 1997, and remains privately owned and operated.  They have both their offices and their data center located in Columbus, Ohio.  They lease the space as a Qwest Cyber Center (Qwest is a telephone company).  This may give them some benefits with things like uptime and data transfer speed.  The company has about 65,000 customers, and offers them a variety of hosting options that can meet most people’s needs.  They target both individuals and businesses, and do a good job at keeping customers happy once they get them.

While not the biggest hosting company, they have managed to have a steady growth rate over the years, and they apparently have very loyal customers, which is clearly a good signal that their services are top notch.  Whether you’re looking for hosting for your entry level site, or you need something more advanced, they can help with that too.

Overall, this hosting company has been providing really nice services for a very long time, and if you are looking for a host for US based audiences, this one may be perfect.

Uptime & Reliability

Compare
9

Great, stable hosting powered by top of the line equipment

Jumpline.com offers a 99.9% server uptime guarantee, which is great.  In addition, they keep their data center well maintained and updated with all the latest technologies.  Things like daily backups with 10 day retention, redundant networking equipment, redundant power supplies, and much more, it is easy to see how this company is able to keep their services up and stable without any trouble.

Features

Compare
9

Nice features with a few great extras

One of the first things you’ll notice with this company is that they don’t offer traditional shared hosting for their lower end options. They have what is called a Virtual Dedicated Server (VDS) that gives customer’s improved security and flexibility.  It almost seems to be closer to a VPS than shared hosting, but with a significantly lower price.  The price for this level, however, is higher than most shared options (you can save significantly by paying annually though!).

In addition, they have traditional VPS and dedicated server options, both of which have the same general features that you would expect from any company.  Their servers are all from Dell, and Cisco supplies their networking equipment, so quality is not a concern with this company.  Other than that, you’ll get all the normal features that you can expect from any other hosting company.

Support

Compare
10

24/7 support from a small but talented team

This is a fairly small company, but it seems that they are very dedicated.  You’ll get 24/7 phone support as well as access to their ticketing system.  In most cases, they will review your issues and have them resolved very quickly.

They also have a dedicated support blog that can answer common questions and show you how to do some of your own troubleshooting and other support steps.

Pricing

Compare
8

Higher prices for entry level and industry standard options for VPS & Dedicated

Since their entry level hosting is the VDS option explained above, you will have to pay slightly more.  Their lowest level option is about $10 per month, though right now you can save half if you pay annually.  The prices go up from there, and are largely in line with industry standards.  Given the fact that they have great uptime and a good overall experience, it is easy to see that you are getting what you pay for with this company.

Summary

Very nice hosting from a small but reliable company

While this company is smaller than many of the other options available, they do give you a more personal touch that will keep you happy.  Most people find that they are very happy with the services, and seem to stay with them for a very long time.

Pros:

  • Personal attention from a small company
  • In business for a very long time
  • Privately owned company

Cons:

  • Entry level prices are higher than most shared hosting

 

 

Read the full expert review Visit JumpLine.com See plans & pricing

JumpLine.com Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
10 GB 100 TB Unlimited $4.97 5.6
15 GB 150 TB Unlimited $7.47 9.4
20 GB 200 TB Unlimited $9.97 9.2

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
30 GB - 512 MB $29.95 9.4
40 GB - 1 GB $39.95 9.2
50 GB - 2 GB $49.95 9.2
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Server Locations

Arlington

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