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Superb. Quality. Support is Exellent
Servers respond fast, and I've never experienced downtime
They are always more than happy to negotiate
I have had no problems at all
They've been very easy to work with
Good hosting from a well established company
Jumpline.com has been in business since 1997, and remains privately owned and operated. They have both their offices and their data center located in Columbus, Ohio. They lease the space as a Qwest Cyber Center (Qwest is a telephone company). This may give them some benefits with things like uptime and data transfer speed. The company has about 65,000 customers, and offers them a variety of hosting options that can meet most people’s needs. They target both individuals and businesses, and do a good job at keeping customers happy once they get them.
While not the biggest hosting company, they have managed to have a steady growth rate over the years, and they apparently have very loyal customers, which is clearly a good signal that their services are top notch. Whether you’re looking for hosting for your entry level site, or you need something more advanced, they can help with that too.
Overall, this hosting company has been providing really nice services for a very long time, and if you are looking for a host for US based audiences, this one may be perfect.
Uptime & Reliability
Great, stable hosting powered by top of the line equipment
Jumpline.com offers a 99.9% server uptime guarantee, which is great. In addition, they keep their data center well maintained and updated with all the latest technologies. Things like daily backups with 10 day retention, redundant networking equipment, redundant power supplies, and much more, it is easy to see how this company is able to keep their services up and stable without any trouble.
Nice features with a few great extras
One of the first things you’ll notice with this company is that they don’t offer traditional shared hosting for their lower end options. They have what is called a Virtual Dedicated Server (VDS) that gives customer’s improved security and flexibility. It almost seems to be closer to a VPS than shared hosting, but with a significantly lower price. The price for this level, however, is higher than most shared options (you can save significantly by paying annually though!).
In addition, they have traditional VPS and dedicated server options, both of which have the same general features that you would expect from any company. Their servers are all from Dell, and Cisco supplies their networking equipment, so quality is not a concern with this company. Other than that, you’ll get all the normal features that you can expect from any other hosting company.
24/7 support from a small but talented team
This is a fairly small company, but it seems that they are very dedicated. You’ll get 24/7 phone support as well as access to their ticketing system. In most cases, they will review your issues and have them resolved very quickly.
They also have a dedicated support blog that can answer common questions and show you how to do some of your own troubleshooting and other support steps.
Higher prices for entry level and industry standard options for VPS & Dedicated
Since their entry level hosting is the VDS option explained above, you will have to pay slightly more. Their lowest level option is about $10 per month, though right now you can save half if you pay annually. The prices go up from there, and are largely in line with industry standards. Given the fact that they have great uptime and a good overall experience, it is easy to see that you are getting what you pay for with this company.
Very nice hosting from a small but reliable company
While this company is smaller than many of the other options available, they do give you a more personal touch that will keep you happy. Most people find that they are very happy with the services, and seem to stay with them for a very long time.
- Personal attention from a small company
- In business for a very long time
- Privately owned company
- Entry level prices are higher than most shared hosting