iveCloud is an international hosting solutions provider based in South Africa. We offer a vast range of services which includes but not limited to; Linux/ Windows VPS Servers, Web Hosting, WordPress Hosting, Email Hosting, Domain Registration and much more.
All our products come with 24/7 premium support from our technical support team, get support when you need it. Clients … See More
iveCloud is an international hosting solutions provider based in South Africa. We offer a vast range of services which includes but not limited to; Linux/ Windows VPS Servers, Web Hosting, WordPress Hosting, Email Hosting, Domain Registration and much more.
All our products come with 24/7 premium support from our technical support team, get support when you need it. Clients … See More
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The response from IveCloud is always 5 star! I have never had to wait to geet a response from the support staff, and I have always had my issues/queries resolved in record time. Well done,
I recently faced a high-stakes data emergency while migrating a legal firm’s email infrastructure. Due to a manual cleanup error, a critical "Sent" folder containing months of 2026 records was purged. I contacted IveCloud support, and the experience was outstanding. Unlike other hosts that provide automated, scripted responses, the team here took the time to understand the technical nuances of my IMAP sync issue.
When the initial restoration attempt didn't reflect in my cPanel disk usage, they didn't just close the ticket. They dug deeper into their archives, successfully restoring a specific snapshot from March 28th that recovered every missing file. Their expertise in managing disk quotas and server-side restorations saved my project and my reputation with my client. If you are a developer looking for a hosting partner that actually understands "under the hood" issues, IveCloud is the gold standard.
Thank you so much for your 5-star review and for sharing your experience with iveCloud! We’re delighted to hear that you’re happy with our shared hosting service and that Willem has consistently provided the client-focused support you can rely on.
At iveCloud, we take pride in being a reliable web hosting provider that delivers professional hosting services backed by a dedicated support team. Knowing that Willem’s ongoing assistance has helped you manage and update your website with confidence truly means a lot to us.
We appreciate your trust in iveCloud and look forward to continuing to support Innolinks with the same level of care and commitment whenever you need us.
Warm regards, The iveCloud Team Reliable Shared Hosting with Client-Focused Support You Can Trust
I had a problem with my setting. I changed them myself and then I could not receive emails. George helped me in 5 minutes to be back on track. Thanks Geoerge an IveCloud.
Thank you so much for your 5-star review! We’re delighted to hear that you’re happy with our shared hosting service and that George was able to assist you so quickly.
Email issues can be frustrating, especially after configuration changes, so it’s great to know that our hosting support team helped get you back on track in just a few minutes. At iveCloud, we pride ourselves on being a reliable web hosting provider that delivers professional customer support whenever it’s needed.
We’ll be sure to pass your kind words on to George. Thank you again for choosing iveCloud, we’re always here to support you!
Warm regards, The iveCloud Team Reliable Shared Hosting with Fast, Professional Support
The 24h support is incredible, all my problems were sorted out within a few minutes and i was able to learn a few things from them, with the price, its just perfect for small businesses
Thank you so much for your fantastic review! ? We're thrilled to hear that our 24/7 support team was able to assist you quickly and that you found the service helpful and educational. Providing affordable and reliable hosting solutions for small businesses like yours is at the heart of what we do.
Your kind words inspire us to keep delivering exceptional service. If you ever need assistance or have more feedback to share, we're always here for you. Thanks for choosing us, and we look forward to continuing to support your business journey! ?
The support team fixed a blocked IP in a jiffy for my client who has multiple devices, with one device logging in with the incorrect password. This in turn blocked his access to his sites
Thank you, Robin, for your 5-star review! We're delighted to hear that our support team was able to resolve the blocked IP issue for your client so efficiently. We understand how crucial uninterrupted access is, especially for clients managing multiple devices.
Your trust in our reseller hosting services means a lot to us. If you ever need further assistance, we're always here to help. Thanks again for sharing your experience—we look forward to continuing to support you and your clients!
Left me out to dry, quick to take money slow to help
Had an issue with my VPS, they wouldn't even bothering replying or getting it back online. I couldnt get access again, and was left out to try find a quick solution for my services to go online again. Just go find another host, there are plenty of good ones.
We are sorry that you feel our support was not cooperative, stating that we "wouldn't assist with resolution" is completely unfair and here is why:
It's important to note that your server was not offlined for no reason, your server was suspended for violating our Acceptable Use Policy where a complaint was lodged via our abuse center pending your response. Upon replying to the complaint, you failed to remain patient in awaiting a response from our staff to resolve the matter.
Your ticket was automatically closed after you submitted a cancellation for the suspended server.
We always try our utmost best to maintain exceptional after-sales customer service, thus we implore you to initiate a chat with any of our 24/7 Live Chat agents in the future for immediate assistance.
Best decision I've made for my business as of yet! Very good customer service, support is so fantastically great! Very friendly and assist when you need help whenever you need it. Kobus is the best when it comes to Support! Well done!
This is what I call keeping a client happy. They deliver on all aspects of service, support and support. This is what some people dream of receiving from a company with their services they offer.
Thank you so much, Megan, for your incredible 5-star review!
We’re absolutely thrilled to hear how happy you are with our services and support. It’s fantastic to know that our team, especially Kobus, made such a positive impact—he’ll be delighted to hear your kind words!
Your feedback motivates us to keep delivering top-notch service and support that exceeds expectations. Knowing that we’ve contributed to your business success means the world to us.
Thank you for being such a wonderful client, and for sharing your experience. We’re excited to continue supporting you and your business as you grow. Keep being amazing!
IveCloud, has the best support ever!!! I have had a few problems with my site lately and if I can't fix it myself they are always willing to assist me no matter what needs to be done!! I would just like to thank 3 people in particular Samantha Engelbrecht, Theo Goosen and Kobus Swanepoel, this last week has been a massive train mash for me as my site has been giving me weird problems 24/7 the last while and the 3 of them have been there to assist me in every way possible, from troubleshooting to actually sitting with me for hours on Anydesk to get to the bottom of the problem. I just want to say thank you very much I really appreciate it!!
Thank you so much, Tiaan, for your amazing 5-star review!
We’re so happy to hear that you’ve had such a positive experience with our support team. Samantha, Theo, and Kobus will be thrilled to know how much their dedication and hard work meant to you during a challenging time.
Your kind words inspire us to keep going the extra mile for our clients. Whether it’s troubleshooting or working alongside you to resolve issues, we’re always here to help. Thank you for trusting us with your business and for being such an amazing client.
Here’s to a smoother journey ahead—Techfave Industries is in great hands!
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