4.8
SUPERB!
  • User Friendly
    4.8
  • Support
    4.8
  • Features
    4.8
  • Reliability
    4.9
  • Pricing
    4.8
Write Review Visit iveCloud

iveCloud Review - Expert and User Insights by Paid Customers

A few words from iveCloud

iveCloud is an international hosting solutions provider based in South Africa. We offer a vast range of services which includes but not limited to; Linux/ Windows VPS Servers, Web Hosting, WordPress Hosting, Email Hosting, Domain Registration and much more.

All our products come with 24/7 premium support from our technical support team, get support when you need it. Clients ...Read Morecan contact us via Telephone, Live Chat or by submitting a support ticket.

We offer VPS Servers is the following locations worldwide:

Johannesburg, South Africa
Cape Town, South Africa
São Paulo, Brazil
Frankfurt, Germany
Chicago, United States
Los Angeles, United States
London, United Kingdom
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iveCloud HomePage Screenshot
Free domain
Money Back: 30 Days

Pricing Range

Shared Hosting $3.48 - $32.38
VPS $5.31 - $171.00
Resellers $7.02 - $76.62

Data Centers

iveCloud Awards

Anita Dumas

Pinned Review

Anita Dumas,
5.0
What excellent service! Wowee! I am blown away by the service and support these guys offer! They truly restored my faith in supporting local SA based businesses. The best support and service. They are taking the online live chat to the next level. You won't be disappointed.
Graham G
Graham G from South Africa,

Left me out to dry, quick to take money slow to help

1.0
Had an issue with my VPS, they wouldn't even bothering replying or getting it back online. I couldnt get access again, and was left out to try find a quick solution for my services to go online again. Just go find another host, there are plenty of good ones.
iveCloud
iveCloud,
Graham G,

Thank you for your review!

We are sorry that you feel our support was not cooperative, stating that we "wouldn't assist with resolution" is completely unfair and here is why:

It's important to note that your ser...Read Morever was not offlined for no reason, your server was suspended for violating our Acceptable Use Policy where a complaint was lodged via our abuse center pending your response. Upon replying to the complaint, you failed to remain patient in awaiting a response from our staff to resolve the matter.

Your ticket was automatically closed after you submitted a cancellation for the suspended server.

We always try our utmost best to maintain exceptional after-sales customer service, thus we implore you to initiate a chat with any of our 24/7 Live Chat agents in the future for immediate assistance.
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Megan Kunneke

Superb Support & Services!

5.0
Best decision I've made for my business as of yet! Very good customer service, support is so fantastically great! Very friendly and assist when you need help whenever you need it. Kobus is the best when it comes to Support! Well d...Read Moreone!

This is what I call keeping a client happy. They deliver on all aspects of service, support and support. This is what some people dream of receiving from a company with their services they offer.

Keep it up IVE Cloud!
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Tiaan Greeff
Tiaan Greeff from South Africa,

IveCloud for the Win

5.0
IveCloud, has the best support ever!!! I have had a few problems with my site lately and if I can't fix it myself they are always willing to assist me no matter what needs to be done!! I would just like to thank 3 people in parti...Read Morecular Samantha Engelbrecht, Theo Goosen and Kobus Swanepoel, this last week has been a massive train mash for me as my site has been giving me weird problems 24/7 the last while and the 3 of them have been there to assist me in every way possible, from troubleshooting to actually sitting with me for hours on Anydesk to get to the bottom of the problem. I just want to say thank you very much I really appreciate it!!

Kind Regards,
Tiaan Greeff
Techfave Industries
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Haneke Peeters

Review for support Kobus Swanepoel

5.0
Morning, I would just like to say thank you SO much to Kobus Swanepoel - I have dealt with him twice now after moving over to iveCloud and he has been extremely helpful and very patient with all 1000 of my questions! Exceptional support received everytime. I am a happy user!
Anita Dumas

Best service and support

5.0
What excellent service! Wowee! I am blown away by the service and support these guys offer! They truly restored my faith in supporting local SA based businesses. The best support and service. They are taking the online live chat to the next level. You won't be disappointed.
iveCloud
iveCloud,
Anita,

Thank you for the vote of confidence!

We always aim to please, your migration was one of the unfortunate cases which demonstrates the ugly greed within the industry.

While we could not entirely force the desired ou...Read Moretcomes with the previous provider, we are still pleased to know you have chosen us as your solutions provider moving forward, a provider that cares about your business!Less
Sahra Mckeown
Sahra Mckeown from Australia,

Loving ivecloud.co.za

5.0
Signup for the Entrepreneur Plan - Direct Admin reseller hosting.

I have been shopping around looking at all different hosts and the benefits/features which each host can offer me the best price for my 300+ client accounts.

...Read MoreQuestions I ask each host:

1.Will/Can they help me move each account without downtime? (All host replied yes)
-Ive cloud replied, “We can do better, before migrating your accounts. We will do all necessary preparations and configuration on our side to move your clients in batches of 50 accounts. This will allow us to check each domain to ensure success and zero data loss.
2.Once I reach the diskspace allocate to my account what then? (All hosts replied with different answers, ivecloud.co.za gave me the best detailed response!)
-Ive cloud replied, “If you reach your allotted space, you will be charged an over usage fee of R0.80 per 1GB. Alternatively, our billing department can calculate a fixed discounted cost per incremental usage per month to avoid any surprised billing (e.g. 50GB x R0.60 = R30/pm). This will give you stability in knowing your expense with an added discount rate.
3.If one of my clients has an issue, how will the host help? (Most hosts replied by saying their reseller hosting is well documented but I can contact them for help)
-Ive cloud replied, “We stand by our service and our resellers, we will never abandon you to figure things out for yourself. Thus, should an issue arise beyond your expertise and you don’t know how to resolve it, our highly experienced support team will review and assist you to solve the problem as quickly and smoothly as possible. Our support team may also provide 1 on 1 remote assistance via Anydesk to demonstrate on how to resolve control panel issues and usability (This not a service obligation, we find resellers learn faster if they see visual demonstration).
4.Does the host provide WHMCS licensing and/or they support it? (Most reply that they do not provide licensing and support will need to be from WHMCS)
-Ive cloud replied, “Yes! We certainly do. iveCloud is an Authorized WHMCS Reseller, as such, we provide first line support to all our resellers. This includes but not limited to installation and basic configuration, troubleshooting & again 1 on 1 remote assistance via Anydesk to demonstrate functionality and/or usability.

Having received such detailed answers to my questions, there was no doubt in my mind that ivecloud.co.za is the provider I was looking for!

Been using them now for 8 months and they delivered on all guarantees provided in my initial onboarding questions.

Thank you to all the staff and management of ivecloud.co.za for being such a refreshing exception and looking after your resellers!
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iveCloud
iveCloud,
Sahra,

Thank you for your honest review.

We are nothing if not informative, iveCloud was founded on the basis of our year's experience in the industry.

One of the key stepping stones for us is to do it better than our com...Read Morepetition to demonstrate why we are the best choice for a project.

We like to think of ourselves as the people's provider!

# If you going to do it, to it better then the rest :)
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Precious Nwadike
Precious Nwadike from United States,

Happy customer success story

5.0
Since the start of covid, I lost my job and needed to make money to support my family. While I didn’t have much from my retrenchment package, I decided to build an online store with zero experience whatsoever.

My search for a ...Read Moresouth africa hosting provider lead me to ivecloud.co.za as one of the few companies which I “interviewed” to help me host my online store. The team at ivecloud.co.za was extremely helpful in providing me with information to get started and supported me whenever I had questions or required help.

From day one, the team was always very friendly and professional.

Today, my online store has generated over R20 000 reniuve from online sales and I could not be more grateful that god put ivecloud.co.za on my path.

God will bless your team for helping me suceed.

Precious Nwadike
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iveCloud
iveCloud,
Precious,

Thank you for writing a review!

I recall your learning process and I must admit it was one of a very few that brought us so much laughter and joy while assisting you. Your friendliness towards our staff always brin...Read Moregs a smile.

We wish you many more good fortunes to come and hope to be standing alongside you throughout your success!
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iveCloud Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
BASIC PLAN 2 GB Unlimited cPanel 1 $3.48 5.0 Details
INTERMEDIATE PLAN 5 GB Unlimited cPanel 3 $5.84 5.0 Details
BUSINESS PLAN 10 GB Unlimited cPanel 10 $11.74 5.0 Details
ADVANCED PLAN Unlimited Unlimited cPanel Unlimited $32.38 5.0 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
CPT - L SSD #1 20 GB 1 x 2.40GHz 1 GB $5.31 3.0 Details
CPT - L SSD #2 50 GB 1 x 2.40GHz 2 GB $10.62 4.8 Details
CPT - L SSD #3 100 GB 2 x 2.40GHz 3 GB $15.93 5.0 Details
CPT - L SSD #4 200 GB 4 x 2.40GHz 6 GB $26.54 5.0 Details
CPT - L SSD #5 400 GB 6 x 2.40GHz 8 GB $37.16 4.8 Details
CPT - L SSD #6 500 GB 8 x 2.40GHz 16 GB $63.71 4.8 Details
CPT - L SSD #7 500 GB 16 x 2.40GHz 32 GB $90.25 5.0 Details
CPT - W SSD #1 100 GB 2 x 2.40GHz 3 GB $21.53 4.8 Details
CPT - W SSD #2 200 GB 4 x 2.40GHz 6 GB $32.44 4.8 Details
CPT - W SSD #3 400 GB 6 x 2.40GHz 8 GB $44.24 5.0 Details
CPT - W SSD #4 500 GB 8 x 2.40GHz 12 GB $58.93 5.0 Details
CPT - W SSD #5 500 GB 8 x 2.40GHz 16 GB $66.07 4.8 Details
CPT - W SSD #6 500 GB 16 x 2.40GHz 32 GB $90.25 4.8 Details
CPT - W SSD #7 1000 GB 16 x 2.40GHz 64 GB $159.27 4.8 Details
L SSD #1 20 GB 1 x 2.40GHz 1 GB $7.37 4.8 Details
L SSD #2 80 GB 2 x 2.40GHz 2 GB $17.40 4.8 Details
L SSD #3 150 GB 3 x 2.40GHz 4 GB $29.43 5.0 Details
L SSD #4 & W SSD #4 250 GB 4 x 2.40GHz 6 GB $46.01 4.8 Details
L SSD #5 & W SSD #5 500 GB 8 x 2.40GHz 8 GB $76.62 5.0 Details
L SSD #6 & W SSD #6 500 GB 8 x 2.40GHz 16 GB $99.69 4.8 Details
L SSD #7 & W SSD #7 500 GB 12 x 2.40GHz 24 GB $138.62 4.8 Details
L SSD #8 & W SSD #8 500 GB 16 x 2.40GHz 32 GB $171.00 4.8 Details

Resellers Plans

Plan Name Space Bandwidth Panel Price Score
STARTER 10 GB Unlimited WHM $10.03 4.9 Details
BUDGET 20 GB Unlimited WHM $20.06 5.0 Details
VALUE 50 GB Unlimited WHM $39.67 4.8 Details
ENTREPRENEUR 75 GB Unlimited WHM $76.62 4.8 Details
STARTER 10 GB Unlimited Direct Admin $7.02 5.0 Details
BUDGET 20 GB Unlimited Direct Admin $17.64 4.8 Details
VALUE 50 GB Unlimited Direct Admin $29.43 4.8 Details
ENTREPRENEUR 100 GB Unlimited Direct Admin $53.03 5.0 Details

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