IPSERVERONE Expert and User Insights by IPSERVERONE Customers
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Bad support, provide service that is NOT READY! It is Beta cloud!
I took the Cloud Hosting service G1. Their site look fine, the price and scalability attracted me. Everything okay until I use their web control panel to change port rule once. Then I can not modify/disable/delete any more. Then I only find out their ticket system is not yet ready! No phone at night, no live chat, I have to through email and they take weeks to finally solve the issue. They not allow for refund(only spent RM53), they top up me another RM300, but my client gone already. It is like paying to test their Beta service.
I've been using them since 2008, started with 1 dedicated server and currently I have 4 under their services. Ipserverone support is fast and reliable, customer service also is user-friendly, so far I dont have any complaint. Hope it remains the same.
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