iPage Reviews and Expert Opinion

Based on 55 reviews in 2 languages
8.8
GREAT

Customer score for iPage

  • Reliability
    8.8 / 10
  • Pricing
    9.1 / 10
  • User Friendly
    8.7 / 10
  • Support
    8.7 / 10
  • Features
    8.5 / 10

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S Brooked
United States
  • Reliability 4.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.8
NEW

Deceptive sales tactics

Service used: Shared
They've been ok in the past but I constantly have issues with their pointers and correctly placing "www" in front of websites. In the past they have fixed it in less than 20 minutes but last week, I've waited 3 days and hours on t...Read More
Danescu Sebastian
Romania
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Fast, easy and cheap

Service used: Shared
I would recommend anyone ipage.com for hosting. The have great cheap hosting plans with data center near Boston. I contacted for support and they were fast and helped me with my new site, which i wrote in HTML. They indicated my CSS problem and it worked. ipage is great! 10/10 for me!
user avatar
Jero
Which Hosting plan you are using?
Andreas Kyriakou
Cyprus
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

stay away from ipage

Service used: Shared
i had nothing but embarrassment to my customers and stressful time dealing with ipage. I would never use or recommend them to anybody.

They have a security dpt that scans your account. According to their way of thinking, even i...Read More
 
Mitch Brian
Israel
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Stay a way

Service used: Shared
Ipage is yet another brand of EIG. If you don't know what EIG stands for, well check the reviews on HostGator or Bluehost here on this site, and you'll get the notion. So now the bought what used to be a great company and the serv...Read More
Abdul Jabbar Dumrai
Pakistan
  • Reliability 2.0
  • Pricing 8.0
  • User Friendly 2.0
  • Support 2.0
  • Features 6.0
4.0

Taking a Site live took AJ of almost 12 Days

Service used: VPS
When I first started, I was really excited to get VPS Server over iPage. But soon I started facing nightmares. Let me recite 2 night stories of iPage and A.J.

On first night, A.J wanted to install his Comodo Wildcard SSL Certif...Read More
Abdul Jabbar Dumrai
Pakistan
  • Reliability 4.0
  • Pricing 10
  • User Friendly 10
  • Support 6.0
  • Features 4.0
6.8

Not for ECommerce website, NO Wildcard SSL support for Subdomains, Moving to new one.

Service used: VPS
I recently purchased VPS Hosting from iPage. I really liked their chat support, service and reasonable fees for VPS. But when I had to install Wildcard SSL for my ECommerce website, they simply said "NO! WE DO NOT ENABLE SSL ON SU...Read More
Jason Johnson
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Criminal Business Practices, Horrible Support

Service used: Shared
This is my latest issue with ipage:
Last month I decided I've had enough of ipage so I turned off auto renew on my account.
Today I started the process of transferring my domain names to another hosting company.
While going thr...Read More

Typical iPage Prices

Service Monthly Price Range
Shared Hosting $1.99 - $6.95 3 plans
VPS $19.99 - $79.99 3 plans
Dedicated Server $119.99 - $191.99 3 plans
The Services & Prices are taken from www.ipage.com

iPage Expert Review 2017

Written by: Eliran Ouzan

iPage Rating

  • Reliability
    9 / 10
  • Pricing
    7.5 / 10
  • User Friendly
    8.8 / 10
  • Support
    9.3 / 10
  • Features
    9.9 / 10
8.9
Rated by Eliran Ouzan

iPage: Well-Priced Winner for Small-to-Moderate Needs

iPage , a provider who has been around for more than 15 years, throws in a few freebies with its basic plan to convince users to sign up. Its “Essential Plan” not only has the common unlimited bandwidth, unlimited storage space, unlimited domains, and unlimited email addresses but goes further to impress potential (and current) users. You also get the free SiteLock Security plan, which provides spam scanners and malware blockers. Plus, for small businesses or individuals looking to brand themselves, they give you a free Marketing Suite to get you started with your own promotional campaign. Yet another nice bonus:  a free website builder. This Boston-based company they pride themselves on U.S.-based support. The frustration comes with long wait times before connecting with live support, so opt to file an online ticket unless the matter is urgent. We were super-impressed with iPage’s cancel anytime, money-back guarantee, a rarity in this industry. And not that it affects the quality of the service, but they even purchase Renewable Energy Credits, so it’s a green engine running your site.

Uptime & Reliability

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9

Responsiveness and SiteLock Security

iPage promises a strong 99.9% uptime. The front-end network is reliable because of redundant M7i routers and a clustered machine configuration. Ping speed tests of iPage.com show servers are, indeed, up about 99.9% of the time, as promised, and speed Is solid, too: average response time is 0.31 seconds. Page promises that it monitors its Boston-based servers 24 hours a day, 365 days a year, and fixes downtimes immediately. To further emphasize their level of accountability, they post any service problems on facebook and twitter. However, you can’t make all the people happy all of the time, as you’ll see from a quick perusal of the multitude of customer complaints regarding downtime and slow servers. The free SiteLock Security plan comes into play here, blocking potential website destroyers. Fending off hackers stops problems from needing to be fixed. SiteLock Security boasts of business verification, system scans performed daily, certificate display, and an extremely secure data center.

Features

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9.9

A Lot of Features for Your Hosting Bucks

iPage’s Essential Plan is a gem for small-to-moderate users, but heavy users will likely want a host with VPS or dedicated hosting, rather than shared.

Feature Description
BandwidthUnlimited bandwidth
Disk SpaceUnlimited disk space
Website BuilderIncluded for free is the popular and easy Weebly website builder, which allows up to 6 pages (you can add more if you pay) or the CM4all website builder, which allows up to 9 pages
Email AccountsUnlimited email accounts, with each limited to 250MB
Shopping CartsYou have your pick of the litter for e-commerce: ShopSite, osCommerce, or AgoraCart
StatsWebalizer statistics are offered for your website. They’re not set up automatically, but just contact support to have it set up as soon as you set up your account
MySQL databasesUnlimited MySQL Databases with phpMyAdmin access
FTP AccountUnlimited, secure FTP access.
Multiple DomainsUnlimited domain names and subdomains, and the first one is free for one year

Support

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9.3

Solid Support, Good Tutorials

You have access to live U.S.-based phone, chat, and online support tickets 24/7. The online ticket system averages a-30 minute response time. As far as tutorials, the User Guides will be especially helpful for beginners, but there was some impressive advanced knowledge, as well.

Pricing

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7.5

Cheap to Start, Beware Renewal Cost

Although iPage offers competitive pricing for its Essential package, the devil is in the details. While the first contract price can go as low as $2.95 per month (2 or 3 year contracts), the renewal price can be more than double. Plus, the initial free domain you are given upon joining also carries a renewal fee. On top of that, a host of other services like directory listings or mobile versions can make your costs add up. The moral of the pricing story: good bargain for first year, then prices increase. Lots of add-ons can add up, and there are numerous customer complaints regarding the anytime money-back guarantee.

User Friendly

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8.8

Lots of Distracting Add-Ons

Signup is sort of a mixed bag. With a wonderfully priced basic plan comes the obvious:  the attempt to sell oodles of add-ons. Initial signup is fine, but pretty soon you are inundated with more paid add-ons than you can shake a stick ad. iPage does not use cPanel; they opt instead for vDeck. There is no loss of function, but for those of you used to the same categories in the same order in every host, prepare to  reorient yourselves. Different certainly isn’t worse, though:  they have integrated Google Webmaster tools within vDeck, so for those of you who had to keep two tabs open to deal with cPanel and Webmaster tools, you’ve just simplified your life. Another interesting twist is vDeck’s use of SimpleScripts, which means it’s easy to install WordPress and Joomla with a simple click from home base.

Summary

Unless you have large bandwidth needs or dedicated servers, can can go with iPage. For small businesses or individuals, you get all the basic features, plus some nice perks. Your first year you’re getting an incredible deal, but renewal rates are sky-high, so don’t budget based on the introductory offer. Pros           

  • Great Low Introductory Price
  • Unlimited Domains, Email Addresses, and Bandwidth
  • Reliable / Great Uptime
  • Anytime Money-back Guarantee
  • Solid Support

Cons

  • Shared Hosting
  • Higher Renewal Costs
  • 250MB Limit on Each Email Account
  • Customer complaints about the money-back guarantee
Read the full expert review Visit iPage See plans & pricing

iPage Prices, Plans & Features - 2017

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
Essential - Everything Unlimited Unlimited Unlimited Unlimited $1.99
WP Starter Unlimited Unlimited Unlimited $3.75
WP Essential Unlimited Unlimited Unlimited $6.95

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
Basic 40 GB 1 core 1 GB $19.99
Business 90 GB 2 cores 4 GB $47.99
Optimum 120 GB 4 cores 8 GB $79.99

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
Startup 500 GB 2 cores 4 GB $119.99
Professional 1000 GB 4 cores 8 GB $151.99
Enterprise 1000 GB 4 cores 16 GB $191.99
A Free Domain is included when purchasing any hosting service from iPage
Submit a iPage Coupon

Server Locations

Boston

iPage Refund & Cancellation Policy

  • Anytime Money-Back Guarantee
  • No questions asked, no time limits. Cancel at any time, and they will issue you a refund for the remainder of your current payment term
  • Full hosting fees refund for the first 30 days

    • If you register a domain through iPage, there is a non-refundable $15 domain fee. This fee not only covers our own costs, but it ensures that, even if you're dissatisfied with your experience at iPage, you won't lose your domain name. You'll be free to transfer it or simply point it elsewhere.
    • Does not apply to most add-on services, such as domains etc.

See the complete and updated policy by iPage: https://www.ipage.com/about/money-back-guarantee.bml?page=pop

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