Insight Hosting Expert Review 2020

Written by: Michael Lavnduski

Insight Hosting Rating

  • Reliability
    8 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    7.5 / 10
  • Support
    8.5 / 10
  • Features
    8 / 10
8.1
Rated by Michael Lavnduski
Expert

Expert Overview

Shared Web Services Company

Insight Hosting is a hosting division of Insight Internet Limited, which is based in Ireland.  They offer shared web hosting services as well as a nice website building service and domain name registration.  This company is focused on serving Ireland with their services, and really make it a point to say that they are not interested in becoming a global hosting company.  Specifically, they talk about having all their tech support and other things locally in Ireland, which many people will really like.

Insight has been in business for more than 10 years now, and they are always working hard at keeping their services up to date so their customers are getting everything they need.  Since they only offer shared hosting services this hosting is primarily going to be provided to individuals and small businesses.

Uptime & Reliability

No Uptime Guarantee

I looked around on social media and other places to see if I could find anyone complaining about the downtime with this company and didn't find too much information.  A few people did mention that their site loaded slowly during certain times of the day it was not so much that it caused a lot of concern.  They may be overselling on some of their hosting servers or something, but there just isn't enough information to go by at this point.  Give the fact that they are only a shared hosting platform, the chances are that there won't be any issues with actual downtime because shared hosting is typically quite stable.

Features

Nice Hosting Features

You can choose from four hosting options when you come to this company.  They are broken up with clear descriptions on what type of people will benefit from each one.  This makes it easy to understand, especially for people who may not have used hosting before.  All their packages come with a free .com URL for the first year, which is a nice way to save a little bit of money.  You'll also get nice spam filters, one click installation of many apps, password protected databases and a 30 day money back guarantee.

You can choose from either Linux or Windows, which is nice.  The disk space starts at 15 gigs and goes up from there, so that should not be a concern for most people looking to get their hosting.  You also get 100 gigs of bandwidth at the entry level, and it goes to unlimited from there.  They also have website backup options to help protect your information.

Support

Local Support Options

The support with this company is local in Ireland, which is a big point they make since that is where their target customers are.  You can get in touch with them through a ticketing system, phone number or email address.  They seem to really know what they are doing and can get your issues addressed quickly.  They don't seem to have too much by way of self-help utilities though, which is unfortunate.  If they added in a FAQ, knowledge base, blog or something else to give extra tools to their customers it could be very helpful.

Prices

Easy to Understand Prices

The prices start at 48 Euro per year for the entry level, 90 for the 'pro' 150 for the business plan and 240 for the business plus ecommerce option.  You can pay monthly if you would like, and no matter how you pay you'll find that the prices are right in line with industry averages.  Since they do have some very nice features as listed above many people will find that the prices are actually lower than expected.  The reality is, however, that this is still shared hosting so their price points are right where they should be.

Summary

Nice Shared hosting Option

If you're in Ireland and looking for shared hosting, this is likely a pretty good option to consider.  I'm a proponant of going with hosting companies that are local to you as I've found they are easier to work with.  That being said, if you need something more than a shared hosting package, this company obviously is not for you.  I'd also recommend keeping an eye on your site response times, at least at first, and making sure everything is in line with your expectations.

Pros:

  • Focused on Ireland
  • Easy to Understand Features
  • Reasonable Prices
  • Free .com domain

Cons:

  • No uptime guarantee
  • No VPS/Dedicated Options
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Typical Insight Hosting Prices

Service Monthly Price Range
Shared Hosting $4.34 - $21.70 3 plans
The Services & Prices are taken from www.insighthosting.ie

Insight Hosting Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Small Business Hosting 15 GB 100.04 GB $4.34 0.0
PRO Business Hosting 20 GB Unlimited $8.15 0.0
Business Hosting Plus E-Commerce 60 GB Unlimited $21.70 0.0
A Free Domain is included when purchasing any hosting service from Insight Hosting
Submit a Insight Hosting Coupon

Server Locations

United Kingdom

A few words from Insight Hosting

We only want happy customers!
Like many other web hosting companies we offer reliable, competitively priced web hosting, registration, and web design services. But unlike most other web hosting companies we deal with our customers personally. We pride ourselves on the fact that we work with our customers on a human level.

Insight Hosting is not a large multinational company who’s customers are just numbers. We are a totally Irish owned small to medium size business who will always have the time to talk directly to our customers on an individual basis.

When you need help or support or simply advice on what would be best advice for your individual needs, then you will get to talk directly to one of our small dedicated team (no call centers or automated voice choice systems). With over 10 years experience, you can be assured that we know what we are talking about. Our guys know how the Internet works !... and we know the best way to use it to your benefit.

Customer satisfaction is our number one priority. At Insight Hosting we only want happy customers!
We believe in making your Internet choices a Insight as possible. If we help you make those critical Internet decisions with a clear informed understanding, then you can get on with doing what you do best. Your success ensures our success. Over 70% of our new business comes through referrals… so we must be doing something right!

30 Day Money Back Guarantee!
If for any reason you are not happy with our service, then we will refund your hosting fees within the first 30 days, no questions asked.

No Contracts !
We dont require customers to sign contracts. This means if you are not satisfied with out service for any reason you are free to cancel your service and choose another service provider.


We make it Simple
Unlike other web hosts we make having a website simple. We do not expect you have all the knowledge to do all the administration yourself. Individuals have different levels of IT skills. We give you the tools to do everything for yourself, but if you are having problems with any part of the process of administrating your website or email, just drop us an email and one of our team will give you a call back to talk you through it. Keeping it Simple!

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