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HostUpon Reviews and Expert Opinion

Based on 52 reviews in 1 language
9.5
SUPERB!

Customer score for HostUpon

  • Reliability
    9.8 / 10
  • Pricing
    9.0 / 10
  • User Friendly
    9.6 / 10
  • Support
    9.8 / 10
  • Features
    9.3 / 10

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  • Support
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HostUpon Users Reviews

Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
David L
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Customer Service is TOPS

Service used: Shared
The hosting company you choose to go with makes ALL the difference. HostUpon offers the kind of personalized service you'll be able to feel good about. Their responsiveness and desire to help outperforms the competition by a long shot (the "Gator" host doesn't come even come close).
Elizabeth Roach
Canada
  • Reliability 10
  • Pricing 8.0
  • User Friendly 10
  • Support 10
  • Features 8.0
9.2
NEW

Above and beyond in service!

Service used: VPS
Fast, friendly, and above all, incredibly helpful service! I had so many troubles with my previous host, ending with my site vanishing with no backup! I cobbled together what files I could but had zero luck getting the site back u...Read More
Olinto Pacozzi
Austria
  • Reliability 10
  • Pricing 8.0
  • User Friendly 10
  • Support 10
  • Features 10
9.6

Great service and helpful staff

Service used: VPS
I´m hosting my sites since many years at HostUpon, starting on a shared plan and now on a VPS. Eversince when I faced a difficulty and asked for help, the team of HostUpon was responding not only very fast, but also extremly compe...Read More
Yu Mei Li Teofilovici
Canada
  • Reliability 10
  • Pricing 8.0
  • User Friendly 10
  • Support 10
  • Features 8.0
9.2

Great service and prompt response

Service used: Dedicated Server
We use HostUpon to host our domain name and mail server etc. We have 3 years term, whenever there is a problem, (actually, nothing really happened in the past 2 years, thanks God), they will solve it as soon as they can. Wheneve...Read More
Lara Bozabalian
Canada
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Amazing Service (Twice!)

Alfez was an incredible help when I inadvertantly ovverrode my website capacity with a new theme. He responded almost immediately (within the hour), and walked me through the necessary steps to have everything fixed. He did all th...Read More
barry c
Canada
  • Reliability 8.0
  • Pricing 8.0
  • User Friendly 6.0
  • Support 10
  • Features 6.0
7.6

Fast and helpful service

I had a technical question which baffled me and I contacted HostUpon's support department for help. I was expecting some kind of brushoff or at best some complicated instructions which I wouldn't understand. Instead, they just sol...Read More
Chris Thompson
Canada
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Amazing Customer Service, Reliable Hosting

Service used: Shared
In over two years of being with Host Upon I have nothing but great things to say. Their hosting is very reliable with absolutely no downtime thus far. Their prices are very affordable, and any issues I have ever run into are very ...Read More
J Baker
Canada
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Outstanding Customer Service

It's rare these days that a company has such prudent and timely follow-up to an issue. When my business email service went down, I emailed the support desk at HostUpon and within 15 minutes I had a response and 10 minutes later th...Read More

Typical HostUpon Prices

Service Price Range
Shared Hosting $3.95 - $15.95 3 plans
VPS Hosting $49.95 - $149.95 5 plans
Dedicated Server $175.00 - $595.00 5 plans
Cloud Hosting $24.95 - $99.95 3 plans
The Services & Prices are taken from www.hostupon.com

HostUpon Expert Review 2017

Written by: Michael Lavnduski

HostUpon Rating

  • Reliability
    9 / 10
  • Pricing
    10 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    9 / 10
9
Rated by Michael Lavnduski

Quality hosting for users of all levels

HostUpon is a privately owned company that has their offices in Toronto, Canada.  They offer just about every type of hosting you could ask for, and do a pretty good job at it too.  They have been in business for quite a long time, and have a good reputation for providing stable hosting that is both of high quality and affordable.

You’ll notice that many of the entry level hosting options come with some higher end features.  Many customers won’t need some of these options, but it is nice to have them there just in case.  Things like SSL certificates come included even with entry level shared hosting, which is often not the case.

Other than that, the company is quite similar to many others in terms of what types of things they offer and the general range of pricing.  While they don’t stand out from the competition in any significant ways, they do offer good hosting at a very fair price, which is what most people will be looking for.  Those who are targeting Canadian customers, or even those in the US will find a great hosting option with this company.

Uptime & Reliability

Compare
9

99.9% uptime guarantee for all hosting packages

HostUpon provides a 99.9% uptime guarantee across the board for all their packages.  They don’t make it immediately obvious what happens if you drop below that level, but if it happens you just submit a ticket to get a discount on your next month of hosting.

Fortunately, they really don’t have too many outages so must customers will rarely, if ever, need to deal with this.

Looking through their social media support pages and other comments from current and former customers, there are very few complaints of outages or even slowness.  This is, of course, a very good sign that they provide very stable hosting.

Features

Compare
9

Quality hosting features even for entry level customers

This company offers a wide range of great features at all their package levels.  They seemed to want to have an extensive base list of options for all their customers, with only a few extras for higher end hosting services.  For example, everyone will benefit from the same 99.9% uptime guarantee, SSL certificates, cPanel, and more.

In addition to supporting the standard web features, they also provide assistance for things like Curl and Zend Optimizer, which are often things that other companies don’t work with.

As you move to different packages you will find that they have some unlimited options, and others that have limitations.  Even those with limits, however, have them set so high that the average customer won’t ever run into issues.  Overall, the features that are provided are at or above the average in the industry.

Support

Compare
8

Good support but no live options

The tech support is provided by their team of Canadian technicians.  They must be contacted through their online ticketing system, which is monitored 24/7.  From all reports, it seems that they address tickets quickly and are able to get most problems resolved right away.

The one downside is that they don’t have any tech support phone number or a live chat option, which many people will miss.

Pricing

Compare
10

Prices slightly lower than industry average

When you look through just about every package level you will find that the prices are slightly lower than what you will find at other companies.  In most cases it is only a few dollars lower, if that, but still a good price.

For most people, the lower price won’t be enough to attract them on its own, but the fact that their overall services are also quite good will make this a great option for many people.

Summary

Great hosting with a variety of options

HostUpon offers many different hosting packages at levels ranging from entry level all the way up to dedicated servers.  They are easy to work with and have been around for a long time, which will be important to many people.  Overall, there is very little negative to say about the company.

Pros:

  • Hosting options at all levels
  • Lower than average price points (for some hosting packages)
  • Free migration from other hosting companies

Cons:

  • No live tech support
  • Too many packages and features to choose from, may be confusing
Read the full expert review Visit HostUpon See plans & pricing

HostUpon Prices, Plans & Features - 2017

Shared Hosting Plans

Plan Name Space Bandwidth Price
Starter Unlimited Unlimited Unlimited $3.95
Business Unlimited Unlimited Unlimited $7.95
Premium Unlimited Unlimited Unlimited $15.95

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
VPS-20 20 GB - 512 MB $49.95
VPS-50 50 GB - 1 GB $69.95
VPS-75 75 GB - 1.5 GB $89.95
VPS-100 100 GB - 2 GB $110.95
VPS-150 150 GB - 3 GB $149.95

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
DS-50 75 GB 1 x 2.3GHz 2 GB $175.00
DS-100 150 GB 2 x 3GHz 2 GB $225.00
DS-200 250 GB 2 x 3GHz 4 GB $325.00
DS-300 500 GB 4 x 3GHz 8 GB $425.00
DS-400 1 TB 4 x 3GHz 16 GB $595.00

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
Cloud 25 25 GB 4 x 3GHz 1 GB 1 TB $24.95
Cloud 50 50 GB 4 x 3GHz 1 GB Unlimited $49.95
Cloud 100 100 GB 4 x 3GHz 1 GB Unlimited $99.95
A Free Domain is included when purchasing any hosting service from HostUpon
Submit a HostUpon Coupon

Server Locations

Toronto

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