HostNine Reviews and Expert Opinion

Based on 19 user reviews in 1 language
3.3
POOR

Customer score for HostNine

  • Reliability
    2.7 / 10
  • Pricing
    4.3 / 10
  • User Friendly
    3.4 / 10
  • Support
    2.5 / 10
  • Features
    3.8 / 10

Detailed Scores / Summary

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James F
Czech Republic
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Literally thieves

Service used: Resellers
Stole my money from my bank account 2 weeks after the final notice. I had decided to close my account a few months ago and had left my account idle. I was closing it due to hostnine having literally the worst customer support ever...Read More
Alan Teo
Singapore
  • Reliability2
  • Pricing6
  • User Friendly6
  • Support6
  • Features6
5.2

Hostnine Changed the IP address of my reseller hosting account without informing

Service used: Resellers
Recently I have difficulty explaining to my resold clients as I have asked my clients to update the IP to point the website to the particular IP address. However, last week, I realised that the website is downed. I checked with su...Read More
Michael Sailor
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Hostnine is themost UNRELIABLE WEBHOSTING SITE

Service used: VPS
We have used Hostnine for the past three years before and after merging with HOSTV and they have been the most unreliable company to deal with. The have been most unresponsive and they really do not seem to care.
Mark Thomas
New Zealand
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features6
3.6

Hostnine are the worst

Service used: VPS
I hosted with hostnine for several years, tolerating an average performance until recently when they went very badly downhill and became intolerable. Support tickets unresolved after weeks of multiple escalations, lack of knowledg...Read More

Typical HostNine Prices

Service Monthly Price Range
Shared Hosting $3.45 - $8.45 3 plans
VPS $25.00 - $120.00 8 plans
Dedicated Server $159.00 - $379.00 8 plans
The Services & Prices are taken from www.hostnine.com

HostNine Expert Review 2019

Written by: Michael Lavnduski

HostNine Rating

  • Reliability
    9 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    10 / 10
  • Features
    0 / 10
7.4
Rated by Michael Lavnduski

Expert Overview

Global hosting company providing excellent services

HostNine is a large hosting company that offers their services to people from around the world.  They currently have data centers in the United States, Netherlands, Asia and the UK.  They do a great job keeping these data centers up to date and in excellent condition to help minimize any type of downtime or other problems.

The company does not really focus their efforts on any one type of hosting.  They provide shared, VPS an dedicated hosting option, which will meet the needs of just about anyone.  All of their hosting packages are easy to sign up for and get started with. They have several one click install options for platforms such as WordPress, Joomla and others.

They have built a strong reputation for giving great customer service, and keeping their servers up and running smoothly.

Uptime & Reliability

99% uptime guarantee with good reputation

HostNine offers a 99% uptime guarantee for all their hosting packages.  This is actually a bit less than most companies provide, and it seems to be more of an afterthought than anything else.  They don't really specify what you get in the even that your hosting goes down for more than the 1%, but it doesn't appear that this happens very often according to what I have been able to find.

Since they have multiple high quality data centers, they are able to offer great reliability for those who need it.  In addition, since you can switch data centers at any time, you can always move servers in the event you are running into trouble.

Features

Many features for any type of site

This company has a variety of different packages to choose from, each one coming with the standard suite of features that most people would expect.  In addition to these, however, you will also have access to things like setting up your own mailing lists, JavaScript, Perl, Ruby on Rails and much more.

They also provide you with a 45 day money back guarantee, which is better than most companies have.  If you have a site hosted on another companies servers, they offer the option to have them move your sites over when you sign up.  Another nice feature is that you are permitted to switch which data center your site is on at any time.  They will migrate it over to the proper server free of charge.

Overall, the features that are offered by this company are quite good and will likely meet the needs of any webmaster no matter what type of site they are running.

Support

Excellent customer and technical support

HostNine has done a good job at building up their support systems.  Whether you are dealing with a billing issue or a technical one, they will be able to help you quickly and easily.  They have 24/7 coverage for their team and will typically be able to handle any issue without any problem.

You can use their online ticketing system, their live chat or their phone system to get in touch with someone who will be able to fix your problems.

Prices

Industry average pricing

The prices from this company seem to be pretty average at every level.  There are a lot of 'premium' options to add on to your hosting if you are interested, but since they are not required it is possible to get a good deal with just the hosting.  If you do sign up for any of the other features, it may seem like they are a bit expensive.  Overall, however, as long as you know how to avoid unnecessary features, you shouldn't have a problem.

Summary

Great hosting from a global company

The overall services that you get will almost certainly be able to meet all your needs.  They have a lot to offer, and since they have data centers all over the world, they can serve customers no matter where their target audience is located.

Pros:

  • Data centers world wide
  • 45 day money back guarantee
  • Great technical support

Cons:

  • Limited to managed hosting packages
  • Lots of 'premium' options that can drive price up
Read the full expert review Visit HostNine See plans & pricing

HostNine Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Unlimited Unlimited $3.45 3.3
Unlimited Unlimited $5.95 3.3
Unlimited Unlimited $8.45 3.3

VPS Hosting Plans

Plan Name Space RAM OS Price Score
15 GB 1 GB $25.00 3.3
20 GB 1.25 GB $30.00 3.3
30 GB 1.5 GB $40.00 3.3
40 GB 2 GB $50.00 3.3
50 GB 2.5 GB $60.00 2.0
70 GB 3 GB $80.00 3.3
90 GB 3.5 GB $100.00 3.3
110 GB 4 GB $120.00 3.3

Dedicated Server Plans

Plan Name Space RAM OS Price Score
500 GB 4 GB $175.00 3.3
500 GB 8 GB $225.00 3.3
1 TB 16 GB $265.00 3.3
1 TB 32 GB $295.00 3.3
1000 GB 4 GB $159.00 3.3
1000 GB 16 GB $199.00 3.3
2 TB 16 GB $349.00 3.3
4 TB 24 GB $379.00 3.3
A Free Domain is included when purchasing any hosting service from HostNine
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