Reviews and Expert Opinion

Based on 28 user reviews in 1 language

Customer score for

  • Reliability
    7.6 / 10
  • Pricing
    7.1 / 10
  • User Friendly
    7.8 / 10
  • Support
    7.9 / 10
  • Features
    7.6 / 10

Detailed Scores / Summary

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Ramzaan Ahmad
United States
  • Reliability8
  • Pricing8
  • User Friendly10
  • Support10
  • Features10

Definitely a choice for those who actually are serious about hosting a good blog/website

Service used: VPS - Level 2
I have hosted 5 websites with HostGator India's plans and its a very good choice for anyone with any understanding of how web hosting works or how it is. I have been lucky that this choice helped me get more business as a dev from...Read More
Kiran Marshan
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10

Snappy plan for my new website really works great

Service used: Shared - Personal Plan
Excellent support and service by their team. Best part is the Snappy plans can be extended even for VPS. I found the pricing on a bit expensive side but the thing is that HostGator is a big brand and they really live up to the expectations. Really helped me set up my small business website and blog.
Rohit Choudhary
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

No refund, no access to website

Service used: Shared
I asked for a refund for my wordpress hosting purchased minuted ago as I could not find any credentials of the wordpress installed and this is the most idiotic thing that ever happened. They clearly stated that there is no refund. Such a bull shit company.
Hi Rohit,

This review is about HostGator India, not so technically does not belong on this page. That being said, per their website: They do not offer ref...Read More

Typical Prices

Service Monthly Price Range
Shared Hosting $5.34 - $13.61 5 plans
VPS $9.21 - $36.87 4 plans
Dedicated Server $6.90 - $10.10 4 plans
The Services & Prices are taken from Expert Review 2020

Written by: Michael Lavnduski Rating

  • Reliability
    8 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
Rated by Michael Lavnduski

Expert Overview

One of the biggest names in hosting

HostGator has been doing business since 2002 and have grown to be one of the largest hosting companies in the world.  They currently host more in excess of 8 million sites, and serve over 400,000 customers.  They are a global company, though their main offices are in Texas.  They started out serving primarily the US, but are now pushing their global services hard too, and even opened up offices in India. This company offers all different hosting options ranging from entry level shared hosting all the way up to very nice dedicated servers.  No matter how big or small your site is, they can provide you with the hosting that you need.

Uptime & Reliabiity

Very reliable services with some slowness issues for shared sites

The network connections, power and hardware reliability for this company is really quite high.  You don't often experience any type of widespread outages or other problems related to the main services that are provided.  When you look on their social media sites or other areas where people comment on hosting, you will find that many shared hosting customers complain about the speed of their sites. This is an indication that they are likely overselling the servers that are used for shared hosting.  In all likelihood, they are trying to walk the line between putting the right amount of customers on a server and maximizing profit.  This is difficult, and ends up making some servers who happen to have a couple of demanding sites on them respond slower than they should. If you are experiencing slowness and you follow up with their support teams, they can often move you to another server to resolve the issue.


Great services for all customers

With many different hosting options to choose from, the chances are you will be able to find one that meets your needs perfectly.  As you move up in price, you will also get additional features to meet your needs.  Most people won't need to pay any extra for any features because of the fact that there will be a package that gives them the level of service included. Entry level shared hosting, for example, is good for a regular blog or small site that doesn't need any extras like anonymous FTP access or additional domains.  Move up to higher levels, however, and you can begin hosting unlimited sites and have a variety of great FTP options. All of their shared services seem to be on Linux boxes, but you can opt for Windows or Linux once you move up to VPS or dedicated servers.


24/7 customer support

You'll get great support from HostGator.  They encourage their customers to use the online ticketing system, but there is also an option for phone support and live chat around the clock.  They typically move quickly on any technical issues and can help get them up and running without a problem. HostGator has one of the best online self-help systems in the business with many posts and guides that will help you to solve many problems or even avoid them all together.


Fair pricing levels

HostGator has good prices at all levels.  For those who just need a very basic site, for example, it is available to them for well under $5 per month.  As you move up in features and server specs, the prices will go up along with it.  Essentially, HostGator is the company that sets the industry standard for pricing because of the fact that they are such a large company and offer nice hosting at every level.


Great hosting with a good reputation

As one of the biggest and best known hosting companies in the world, this is an excellent option for people who want to work with an established company.  You'll get what you pay for, and much more. Overall, there is really not too much to complain about and even when there are issues, they can be fixed to your satisfaction. Pros:

  • All hosting types available
  • One of the largest hosting companies in the world
  • High quality servers in great data centers


  • Some complaints of slowness
  • Potentially confusing number of hosting packages
Read the full expert review Visit See plans & pricing Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Unlimited Unlimited $5.34 6.5
Unlimited Unlimited $6.84 7.2
Unlimited Unlimited $10.15 8.1
Unlimited Unlimited $6.09 9.5
Unlimited Unlimited $13.61 7.6

VPS Hosting Plans

Plan Name Space RAM OS Price Score
20 GB 2 GB $9.21 9.4
40 GB 4 GB $18.43 9.2
80 GB 6 GB $27.65 7.6
120 GB 8 GB $36.87 2.0

Dedicated Server Plans

Plan Name Space RAM OS Price Score
1 TB 4 GB $6.90 7.6
1 TB 4 GB $7.30 7.6
1 TB 8 GB $8.75 7.6
1 TB 16 GB $10.10 7.6
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Server Locations

United States India

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Our product portfolio spans across Shared Hosting, Reseller hosting, Virtual Private Severs and Dedicated servers. All these products are competitively priced and are complemented by world class support.
Delivering a great customer experience is important and is one of our USPs. We serve customers across all market segments in the Web Hosting space. doesn't suit your needs?

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