Hostens User Reviews

personal data via the Internet. For this my site was disabled and the files were (probably) destroyed.

I now cannot restore my forum. The money was not returned to me. Can Hostens explain this gangster behavior of yours staff?
Guys - don't use their services, save your time and nerves.

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Added according to the host's answer
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As you stated, we read your privacy policy, and we didn't found in your privacy statement about right to collect and store such information as ID card/passport number or document scans . We believe that it is highly suspicious that your company is requesting data for which we did not consent, for storage or processing.

Also, as you stated in refund policy, we didnt submit cancellation request.

The lock of the site and the blocking of access to files was done deliberately on your part without my consent.

Additionally, you asked to provide certain personal data several days after registration, and we consider as unacceptable to send this data, as it is not mentioned in your privacy statement.

I understand if you asked for additional identification data during the payment, or immediately after registration, but several days after we spent a lot of effort on our website - it looks like fraud and extortion.

These actions appear to be fraudulent in order to seize user documents and further use them in criminal circulation.

Since we have made certain steps to configure the website, and this work have monetary value and very valuable for us, we request that you immediately provide access to download this data.

In the event that you do not provide access to our data ASAP, we will be forced to take reasonable measures, including writing reviews about this event, on relevant websites, webhostingtalk, sites with hosting ratings and others, about your inappropriate actions.

Under the laws of Singapore, you are in breach of current customer data protection legislation and your actions will be sent to the Singapore Data Protection officer.

Good luck getting new clients when they know that you can block access to data at any time, at random moment.