Expert Hosting
Good hosting for entry level to mid-sized sites
Host Excellense is a well established hosting company that is focused primarily on shared hosting solutions. They do have some VPS options to choose from, but no dedicated servers or other high end solutions. They operate out of the US, and have offices in the US and Ukraine.
All of their shared hosting services provide unlimited disk space and bandwidth along with some other nice features. They are clearly focused on attracting price conscious customers since they are inexpensive compared to most other companies. Despite this, however, they do have fairly good services with only minor complaints from customers.
Overall this is a very nice entry level hosting option and will more than meet the needs of anyone who is just looking for a simple website without too many extras. Even some mid-sized sites will have a good experience with their VPS options.
Uptime & Reliability
Surprisingly reliable hosting services
Most people won't have any complaints about the reliability of this companies hosting services. They offer a 99.9% uptime guarantee and provide hosting credits in the event that they fall below that level. You will, of course, have to submit a ticket in order to get those credits applied to your account.
There have been some customers on their shared accounts that have complained about slow load times and similar issues. This typically points to a company that is overselling their shared hosting servers. Of course, it could just be a fluke as this is hard to determine, especailly with a company that is this size.
Freatures
Good services tailored to their target audiance
Most people will be satisifed with the services that are included in all of their packages. They do provide unlimited bandwidth and disk space, which is a nice perk that many companies are moving away from. all of their hosting packages also offer a nice control panel. For shared users this is an internal solution, but VPS customers do get to use their choice of cPanel or Plesk.
Everyone will have access to scripts to quickly install WordPress or other common CMSs. They will also get access to their site builder program, a suite of free web templates and even a free SSL certificate.
Support
Better than expected support options
When companies are focusing on shared hosting and other lower end options they often cut back on the support they provide, but that is not the case with Host Excellence. They actually offer 24/7 live customer support, and even have both a US and and an international number available. Their online ticketing system is nice and they typically respond quite quickly to most issues you may face.
They have a nice blog section that is updated not only with helpful tips and information, but also lets you know if they are having any type of server issues or other problems that may be causing your site problems.
Pricing
Low prices to target entry level hosting
All of the prices from this company are lower than most of the competition. They are clearly targeting those who are just looking for basic hosting solutions and don't want to pay for all the extras. While this does leave something to be desired for sites that are looking to grow out of basic hosting, it is perfect for the large number of people who are just looking for basic, entry level hosting services.
Speed
Good speed at most levels. Some reports of problems
Overall the customers of this company report that the speed that their sites are loading is quite fast. There have been some people who complained of problems in this area, but for the most part people seem to be satisfied with load times. Since they have data centers in multiple areas, this can help to ensure the servers are close to the customers, which is always nice.
Summary
Very nice entry level hosting option
While this isn't a top of the line hosting company and they are missing some key services, they do not claim to be targeting the type of customers who will need them. If you are looking for a high end hosting solution, this isn't it. If you just need the basics and you don't want to spend too much money for it, Host Excellence is a great option to consider.
Pros:
- Low prices
- Packages include everything you'll need for simple sites
- Some nice features for entry level users
Cons:
- No dedicated servers
- Some reports of slow load times
