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Used to be great, not now
Heart Internet used to be great 10 years ago, however websites hosted now are either constantly slow or going down. They\'ve had enough of my cash and patience now so I\'m currently in the process of moving elsewhere.
Regular total failures and downtime cost us in many lost clients
Service used: Dedicated Server
In recent months support has been dreadful and outages are common and can last for days. We and many other web design agencies are running away before the next inevitable disaster. Avoid them at all costs. Better value and features are available from many other hosts.
This is a pitiful web host - avoid at all costs
Heart Internet service outages are now so common that they hardly cause any surprise. With over 200 sites on the service they do however cause a lot of chaos and lost business for us. This company constantly embarasses my business. Avoid them at all costs - they are totally unreliable.
Time to change providers !
Very poor service, support and relaibility - it took them 4 days recently to get just one email server back up and running. Today all of their servers appear to be down since 03:00 this morning (its now 11:00 and no sign of being resolved) . Time to move to another reseller provider I think.
Was once good, now utter garbage
In 2007 Heart was great, UK Support fast and efficient over the years seen constant outages, price rises and support now moved abroad to people who really couldn't give a crap! Now in the process of moving all websites from them
Long Time Reseller Looking To Get Out Fast
We've been a Heart Internet reseller for 9 years, we've endured many outages, the last one went on for days after they lost power to one of their facilities (!) and we had to re-build our VPS servers.
Now - without notice - the...Read More
Now - without notice - the...Read More
Heart Internet offers many great hosting options to choose from, including reseller hosting, VPS or dedicated servers. They have been around for quite a long time. They were purchased by Host Europe Group, which is the largest privately held hosting company in the EU. They do operate mostly independently, however, with just the backing of the larger company for support. This hosting company was founded when several top employees of Webfusion broke away to start their own hosting company. These were individuals who started the reseller hosting option, so they really provide a lot of great features in this area. Their Linux-based shared hosting is well maintained, which is very important. Many hosting companies that have VPS and dedicated options really only put shared hosting out as an afterthought, but that is not the case here. Overall, this is a great UK based hosting company that can meet the needs of virtually any sized website.
Uptime & ReliabilityCompare
Great uptime guarantees for VPS & Dedicated packages
Lots of great free and premium features available
Great support but no phone option
Great prices at all hosting tiers
Great hosting for all types of UK websites
- A wide range of hosting package options
- Many features to choose from (some for a premium price)
- Fair prices at all levels
- 30 day money back guarantee
- Nice up time SLAs for VPS and dedicated hosting packages
- They only have a custom control panel (it is a nice one, but many people prefer cPanel or Plesk)
- No phone support
Heart Internet Prices, Plans & Features - 2018
Shared Hosting Plans
|Plan Name||Space||Bandwidth||Number of Sites||Price||Score|
|Starter Pro||5 GB||30 TB||–||Unlimited||$3.69||3.9||More Details|
|Home Pro||Unlimited||Unlimited||–||Unlimited||$11.13||3.9||More Details|
|Business Pro||Unlimited||Unlimited||–||Unlimited||$16.07||2.0||More Details|
VPS Hosting Plans
|Base||50 GB||1 core||1 GB||$17.79||3.9||More Details|
|Plus SSD||25 GB||2 cores||3 GB||$56.37||3.6||More Details|
|Pro||50 GB||4 cores||6 GB||$80.11||3.0||More Details|
Dedicated Server Plans
|1||320 GB||2 x 2.33GHz||4 GB||$118.69||3.9||More Details|
|2||500 GB||4 x 2.50GHz||8 GB||$192.88||3.9||More Details|
|3||1.95 TB||4 x 2.93GHz||16 GB||$296.74||3.9||More Details|
|4||3.91 TB||8 x 2.40GHz||16 GB||$415.44||3.9||More Details|
|5||600 GB||8 x 2.80GHz||32 GB||$534.15||3.9||More Details|