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GigaPros has been in business since 2008, and during that time they have focused exclusively on providing quality hosting at all levels. They really go out of their way to say that they will never oversell their servers, and even put that in a written agreement. In order to handle this, they do charge slightly more for most of their packages than you might be used to with other companies. You really do get a better service for the money, however, so it will be worth it to many customers.
They have three data centers, all based in the US (Dallas, Denver and Chicago). The company itself is based in California. They have technical staff on site at each of their data centers 24/7/365, which helps ensure they can provide a more reliable service than you will find elsewhere.
While this company isn’t marketing to those who are just looking for the lowest priced hosting without regard for quality, they will certainly more than satisfy the needs of individuals and businesses who need higher quality options.
Uptime & Reliability
Gigapros goes out of their way to ensure sites are up and running at all times. They have three high quality data centers to choose from, so your site will be hosted near your customers. In addition, the data centers use only high end hardware and are monitored by skilled technicians.
One of the best things about this company is that hey guarantee that they will never oversell their servers. This means faster load times and fewer service interruptions. Overselling of servers is one of the biggest problems with other hosting companies, so it is nice to have a guarantee that you won’t run into this problem here.
Exceptional features included
If you are looking at the prices that this company charges and wondering why they are higher than what you are seeing with other hosting companies, you will understand once you see their list of features. Here is a partial list of top features that you will benefit from:
Hacker guard - Real-time protection from site hackers
Mobile ready apps
350+ apps available for one click installation
Premium site builder with over 1200 templates
Solid state hard drives
CDN Network for faster caching
There are many other nice features available, and all the packages also include all the normal perks that you’ll find with other companies too. Overall, this is one of the best selling points for the company.
Great technical support 24/7
Gigapros does a great job at supporting the services that they provide. They know that support is a key feature that demanding customers will need, and they won’t let you down. They have local tech support there to assist in any way they can 24/7/365. If there is a hardware outage or some other on site issue, all their data centers are staffed at all times to ensure they can fix the problem right away.
Expensive but you get what you pay for
At first glance this company will appear to be more expensive than you are used to. The reality, however, is that it is worth every dime for many people. While some people are only looking for the cheapest hosting options around, Gigapros is not targeting that type of customer. They are looking to provide high end services to those who really demand quality.
When you look closely at all the great perks of going with this company, the prices actually appear to be very reasonable.
Exceptional hosting for demanding customers
If you are looking for quality, this is one company that you will absolutely want to consider. They do a great job with all their hosting packages, and have the services you will need to keep everything up and running at all times.
Website down more than 48 hours and tried to reach them opening 4 tickets and they do nothing about it. Be careful when it comes to your website shutdown issue because only then you will understand the true response time of your web hosting company
I host my site with GigaPros dedicated servers it’s unreliable, unsalable and not well organized. It’s very gauche for speed and security. It is not trustworthy and not result oriented hosting provider.
Deceptive Advertising, horrible customer service and RESOLD MY SERVER!
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.
This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.
My hope is somebody from Gigapros in management will care enough about me as a customer or at least about the negative publicity to contact me and offer me a fair resolution. I am not asking for more than I paid for just what I paid for and it made right.
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