Gandi.net Reviews and Expert Opinion

Based on 167 user review in 4 languages
6.8
Good

Customer score for Gandi.net

  • Reliability
    7.0 / 10
  • Pricing
    7.0 / 10
  • User Friendly
    6.5 / 10
  • Support
    6.6 / 10
  • Features
    6.8 / 10

Detailed Scores / Summary

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Marc Manthey
Germany
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Richard is the best

Service used: Shared - Simple Hosting S
Always fast and reliable support for any question you ask.
Gandi.net
Hi Marc,
Thank you so much for your review!
We appreciate! I'll transfert your message to Richard :).
Thank you for your support.
- Guillaume
Golab khan
France
  • Reliability6
  • Pricing6
  • User Friendly6
  • Support2
  • Features2
4.4
NEW

Poor Support

Service used: Website Builder
Gandi.net Support is poor . they will reply tickets after 1 week . dont use gandi
Gandi.net
Hello,
We are sorry to read the frustration generated by your experience with our services. Our social medias are available to help you if you don't receive a quickly answer.
Could you please provide us your support tickets numb...Read More
Kwang Kanjanapisal
United Kingdom
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Jonathan is a truly star!

Service used: Shared - Simple Hosting M
I have asked for help with Gandi.net. twice and what I'm going to tell you all is Jonathan is the best customer service that every companies should ask for. The way he handled this issue and the exceptional customer service I expe...Read More
Gandi.net
Hi, thank you so much for your review!
We appreciate! I'll transfert your message to Jonathan :).
Thank you for your support. - Anaïs
Robin Leroux
Belgium
  • Reliability8
  • Pricing10
  • User Friendly8
  • Support10
  • Features10
9.2
NEW

Richard should get a raise

Service used: Shared - Simple Hosting S
I'm currently developing an application using Django ; although I already developed a few application in others languages, it's my first time in python.
Like you should expect, I got a few things wrong in the start, but every tim...Read More
Gandi.net
Hello Robin,
Thanks for taking the time to send this positive feedback and your pleasant message.
Please be assured that your encouragement's message has be shared with Richard again.
This is a great example of services that we...Read More
patrick saint laurent
United States
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features2
2.8
NEW

CEO NATIONAL HOME LOKATORS, MORTGAGE LOCATORS

Service used: SSL
Since 2004 GANDI.NET has both of my accounts: mlocators, and homelokators right now homelokators is down and i can not get emails for awhile. Their customer service tells me to use my registered email which is homelokators however...Read More
Gandi.net
Hello Patrick ,
We are sorry to read the frustration generated by your experience with our services.
I juste reviewed last answer provided by Charles on February 20th. I can confirm all details have been provided to solve this s...Read More
patrick saint laurent
patrick saint laurent
Thank you for your response I will be waiting on a phone call from your agent.

Again thank you
Shane schneider
Canada
  • Reliability8
  • Pricing8
  • User Friendly8
  • Support4
  • Features8
7.2

No help

Service used: Website Builder
I asked Gandi for help with transferring my domain so I could build my website...24 hrs later I was told to ask the website provider to help me...which essentially was no help from Gandi..
Gandi.net
Hello Shane ,
We are sorry to read the frustration generated by your experience with our services.
Could you please provide us any additional details that would allow us to investigate about this situation (support tickets numbe...Read More
Divyrr Do’ghym
United States
  • Reliability4
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.4

Can't use a VPN to sign up

Service used: Shared - Simple Hosting S
Good luck if you are security minded, and encrypt your internet traffic over a VPN as I do. They will cancel your billing. I inquired about it, and took 3 days for them to respond.
I wouldn't depend on them for anything more than an overpriced registrar.
Gandi.net
Hello Divyrr Do’ghym
Gandi does not make use of any restrictions with regards to VPN access during purchases on our website. Nevertheless, for security concerns, our system may in some rare cases request additional verification f...Read More
Josuah Demangeon
Josuah Demangeon
The web, along with Internet, is turning into a playground of bots and spammers and all kind of abusers. People trying to protect their privacy are harder to distinguish from people trying to abuse services (mail -> spam, website...Read More
James Nicotra
United States
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.4

Absolute worst registrar I've ever used

Service used: Shared - Simple Hosting S
Absolutely HORRIBLE, UNPROFESSIONAL SERVICE.

For some reason our website's DNS randomly stopped working and the site has now been down for almost 24 hours. We submitted a ticket through their online system, which is the ONLY w...Read More
Gandi.net
Hello,
we are sorry about your feelings, otherwise our abuse department was in touch with you many times and your domain was suspended because it was in violation of our General Terms and Conditions of Domain Name Registration.
Regards
-Soraya-
LUC MARIN
United Arab Emirates
  • Reliability10
  • Pricing6
  • User Friendly2
  • Support2
  • Features2
4.4

leave a feedback

Service used: Website Builder
most of the time when you ask a question to GANDI it takes 3 or 4 days to reply with nonsense... even when it is professional question..
BUT WHEN YOU CONTACT IONUT OR JOSEPH THE JOB IS WELL DONE VERY QUICKLY, THANK YOU VERY MUCH ...Read More
Gandi.net
Hi Luc,
We are sorry to see your dissatisfaction with our services.
We have one automatic reply to advice you open a ticket on our customer care service, but the social media team is always there to take care of your request an...Read More
luc
luc
thank you Anais
thank you Anais
thank you Anais
Alexis Landa
United Kingdom
  • Reliability10
  • Pricing8
  • User Friendly8
  • Support10
  • Features10
9.2

Fast, professional service

Service used: Website Builder
I found Gandi.net to be easy-to-use and comprehensive in their range of products. Their website and account dashboard was fast, bright and easy-to-read, which is important when you're as myopic as I am. On the occasion when I needed their support, they replied quickly and answered concisely.
Gandi.net
Hello Alexis,
Thanks for taking the time to send this positive feedback and your pleasant message.
This is a great example of services that we want to provide to all our customers day after day!
We are glad to keep you with us ...Read More

Typical Gandi.net Prices

Service Monthly Price Range
Shared Hosting $4.24 - $33.93 5 plans
VPS $13.10 1 plans
Cloud Hosting $13.10 1 plans
The Services & Prices are taken from www.gandi.net

Gandi.net Expert Review 2019

Written by: Michael Lavnduski

Gandi.net Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski

Expert Overview

Hosting based in France sine 1999

Gandi.net is a web-based hosting company located in France. Gandi.net offers a variety of professional hosting and domain management services.  Their highly trained team provides a number of web based solutions for large and small businesses. Gandi.net was founded in 1999 and is one of the first domain name registrars approved by ICANN. They have a “no bullshit” policy and are committed to providing quality customer service and hosting solutions by putting the needs of every individual customers needs before their own.

Uptime & Reliability

Good hosting with 99.9% uptime guarantee

Gandi.net prides themselves on being a company that offers 100% full on client support. They have a live dedicated team that will help you solve an issue in a matter of minutes. Gandi.net has a full resource center with tools, forums and documents to help solve the most complicated hosting issues. Most hosting provider’s only use phone calls for questions and concerns. They guarantee a 99.9% uptime and have an advanced secure server to protect your company information. Gandi.net has a very transparent contract and has been awarded in 2011 for Top Pick Web Hosting review in France.

Features

Fairly normal features

Gandi.net offers a number of different types of shared hosting packages to choose from. You have the option of choosing between, Simple Hosting, Gandi VPS Plan and Reseller plan. Each plan is structured to suit different size businesses and website platforms. Each plan varies in disk space and domains per account. Disk Space ranges from 3GB- 16TB. 1-100MB of bandwidth. A choice of 1-100 domains. For simple hosting plans you can choose between four different size packages. Gandi.net offers a small, medium, large, extra-large and doubleXL plan.

Each plan ranges from 60GB-1To. Their VPS plan is broken down into 5 plans. Each plan has a different amount of core space. Cores ranges from 1 core-12 cores with 1GB of Ram to 16GB of Ram. You can set up a prepaid account and use credits toward the amount of hours space and data is used. You have the option of paying per month or per hour.

Support

Nice support options

You can get in touch with their tech support through a ticketing system, email or a phone number.  They respond fairly quickly and are able to get your issues solved without any significant delay.  When looking on social media and other places I did not find any complaints about support, which is a good sign.

They also offer a FAQ with a lot of good information, and a good user forums system so you can get help from other people that use this hosting company.

Pricing

Average to slightly above average pricing

Gandi.net offers several different types of pricing packages to choose from ranging from $4.17+ per month and up.  There simple plans are broken down into 5 tiers. Plans for simple hosting start at $5.00-$40.00. They include web accelerator, SSL compatibility and much more. If your company is in need of VPS solutions, Gandi.net has a plan starting at $4.17. This vps plan includes 1to16 CPU cores, 256M to 24GB of RAM and 3GB to 16TB of storage. They have additional upgrades and add ons to help accelerate your web speeds and storage. The highest amount for VPS solutions is around $9.70. Gandi.net also has cloud hosting plans with 10GB of space and 2,048MB of RAM for only $23.33.

Summary

Nice option for good hosting

Their web hosting services based on their strong privacy policy and customer support team is very good. They have a reliable and attentive team to help you stay satisfied with their services. Their plans are also very competitive compared to other well-known hosting providers. They have a cancel at any time contract as long as you do not break contract by violating the terms of service  in any way. I recommend Gandi.net to those in need of a reliable reseller and vps solution for their website.

Pros:

  • Live support available 24/7
  • Good forums and FAQ
  • SSL Available

Cons:

  • No live chat feature
  • No dedicated hosting options

 

 

Read the full expert review Visit Gandi.net See plans & pricing

Gandi.net Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
10 GB 61.4 GB $4.24 7.5
10 GB 122.88 GB $8.48 7.1
10 GB 256 GB $16.96 7.0
10 GB 512 GB $25.45 2.4
10 GB 1 TB $33.93 4.3

VPS Hosting Plans

Plan Name Space RAM OS Price Score
20 GB 1 GB $13.10 7.2

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
20 GB 1 GB Unlimited $13.10 4.9
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Server Locations

Paris

A few words from Gandi.net

Founded in 1999, Gandi operates across three continents with 120 employees in offices in Paris, Luxembourg, San Francisco, and Taipei.

In fifteen years, Gandi has become one of the largest sellers of domain names in the world, managing nearly 2.5 million domain names as of 2018 in more than 750 available domain extensions. Additionally, Gandi is a top SSL certificate authority, managing more than 55,000 certificates and since 2008 Gandi has distinguished itself as a consumer-market Cloud hosting provider, with more than 200,000 sites and services hosted.

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