Reviews and Expert Opinion

Based on 235 user reviews in 4 languages

Customer score for

  • Reliability
    7.5 / 10
  • Pricing
    7.3 / 10
  • User Friendly
    7.0 / 10
  • Support
    7.1 / 10
  • Features
    7.2 / 10

Detailed Scores / Summary

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Ifti ...
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

Slow Support Response

Service used: Website Builder
I have an account with Gandi but lost my credentials since some of the people left the organization without leaving the information. I am communicating with them and all they have to say is to contact the domain owner. Issue is th...Read More
Ifti, our email support is fast and efficient, so I'm confident your issue will be solved anytime soon. Phone could be disrupting and generating bad experiences, and that's 20 years we've put this in place and our support is broa...Read More
Hello Andrew,
I found your support request #12572257. I can see via last answer provided by Ivy, that she detailed all procedure to go further on that problem.
I also asked to our Us customer care team to take directly to your r...Read More
Kamran Ullah Khattak
  • Reliability2
  • Pricing10
  • User Friendly2
  • Support2
  • Features2

Rejected My Payment for No Obvious Reason & now require me to send them confidential infirmation

Service used: Website Builder
I purchsed a domain name. They rejected my payment for no obvious reason. When I raised the issue with the support team. They told me to purchase it again. Also, they told me to upload my Photo ID (ID , Dirver's License etc). I'm ...Read More
Hello Kamran,

We are sorry to read the frustration generated by your experience with our services. Please allow me to explain you a bit more this situation and reasonswhy you received this email.

When you buy a domain name f...Read More
I also bought a domain name. They declined my payment for no apparent reason. Money was withdrawn from the card. I wrote to the support service, 3 days waiting for a response.
Olivier GERARD
  • Reliability8
  • Pricing8
  • User Friendly10
  • Support10
  • Features8

A good worldwide hosting company and a very broad domain name registrar

Service used: Shared - Simple Hosting L
I am using their services for 8 years now and very glad I did. I appreciate many things even if the transition to the new (v5) version of their management tools took a lot more time than planned. There are promotions on various do...Read More
Hello Olivier,
Thanks for taking the time to send this positive feedback & thanks for your support & fidelity.
We are glad to have you with us and we remain at your disposal should you need any further help in your daily managem...Read More
Donald Johnson
United States
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support10
  • Features10

GREAT Customer Support

Service used: Shared - Simple Hosting S+
My needs are very basic (tiny personal website), and I am a real newbie although many years in IT administration.
Good to know I can get fast response to questions outside my expertise. Some support folk just respond with generic...Read More
Hello Donald,
Thanks for taking the time to send this positive feedback & thanks for your support & fidelity.
We are glad to have you with us and we remain at your disposal should you need any further help in your daily manageme...Read More

Typical Prices

Service Monthly Price Range
Shared Hosting $7.50 - $40.00 4 plans
Cloud Hosting $13.13 1 plans
The Services & Prices are taken from Expert Review 2020

Written by: Michael Lavnduski Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
Rated by Michael Lavnduski

Expert Overview

Hosting based in France sine 1999 is a web-based hosting company located in France. offers a variety of professional hosting and domain management services.  Their highly trained team provides a number of web based solutions for large and small businesses. was founded in 1999 and is one of the first domain name registrars approved by ICANN. They have a “no bullshit” policy and are committed to providing quality customer service and hosting solutions by putting the needs of every individual customers needs before their own.

Uptime & Reliability

Good hosting with 99.9% uptime guarantee prides themselves on being a company that offers 100% full on client support. They have a live dedicated team that will help you solve an issue in a matter of minutes. has a full resource center with tools, forums and documents to help solve the most complicated hosting issues. Most hosting provider’s only use phone calls for questions and concerns. They guarantee a 99.9% uptime and have an advanced secure server to protect your company information. has a very transparent contract and has been awarded in 2011 for Top Pick Web Hosting review in France.


Fairly normal features offers a number of different types of shared hosting packages to choose from. You have the option of choosing between, Simple Hosting, Gandi VPS Plan and Reseller plan. Each plan is structured to suit different size businesses and website platforms. Each plan varies in disk space and domains per account. Disk Space ranges from 3GB- 16TB. 1-100MB of bandwidth. A choice of 1-100 domains. For simple hosting plans you can choose between four different size packages. offers a small, medium, large, extra-large and doubleXL plan.

Each plan ranges from 60GB-1To. Their VPS plan is broken down into 5 plans. Each plan has a different amount of core space. Cores ranges from 1 core-12 cores with 1GB of Ram to 16GB of Ram. You can set up a prepaid account and use credits toward the amount of hours space and data is used. You have the option of paying per month or per hour.


Nice support options

You can get in touch with their tech support through a ticketing system, email or a phone number.  They respond fairly quickly and are able to get your issues solved without any significant delay.  When looking on social media and other places I did not find any complaints about support, which is a good sign.

They also offer a FAQ with a lot of good information, and a good user forums system so you can get help from other people that use this hosting company.


Average to slightly above average pricing offers several different types of pricing packages to choose from ranging from $4.17+ per month and up.  There simple plans are broken down into 5 tiers. Plans for simple hosting start at $5.00-$40.00. They include web accelerator, SSL compatibility and much more. If your company is in need of VPS solutions, has a plan starting at $4.17. This vps plan includes 1to16 CPU cores, 256M to 24GB of RAM and 3GB to 16TB of storage. They have additional upgrades and add ons to help accelerate your web speeds and storage. The highest amount for VPS solutions is around $9.70. also has cloud hosting plans with 10GB of space and 2,048MB of RAM for only $23.33.


Nice option for good hosting

Their web hosting services based on their strong privacy policy and customer support team is very good. They have a reliable and attentive team to help you stay satisfied with their services. Their plans are also very competitive compared to other well-known hosting providers. They have a cancel at any time contract as long as you do not break contract by violating the terms of service  in any way. I recommend to those in need of a reliable reseller and vps solution for their website.


  • Live support available 24/7
  • Good forums and FAQ
  • SSL Available




Read the full expert review Visit See plans & pricing Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
10 GB 60.01 GB $7.50 8.0
10 GB 120.01 GB $10.00 8.1
10 GB 256 GB $20.00 8.0
10 GB 1 TB $40.00 5.7

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
20 GB 1 GB Unlimited $13.13 5.4
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Server Locations


A few words from

Founded in 1999, Gandi operates across three continents with 120 employees in offices in Paris, Luxembourg, San Francisco, and Taipei.

In fifteen years, Gandi has become one of the largest sellers of domain names in the world, managing nearly 2.5 million domain names as of 2018 in more than 750 available domain extensions. Additionally, Gandi is a top SSL certificate authority, managing more than 55,000 certificates and since 2008 Gandi has distinguished itself as a consumer-market Cloud hosting provider, with more than 200,000 sites and services hosted. doesn't suit your needs?

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