Gandi.net Reviews and Expert Opinion

Based on 35 reviews in 4 languages
3.6
POOR

Customer score for Gandi.net

  • Reliability
    3.5 / 10
  • Pricing
    4.3 / 10
  • User Friendly
    3.3 / 10
  • Support
    2.9 / 10
  • Features
    3.9 / 10

Detailed Scores / Summary

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Greg  S
Poland
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Worst host provider I had to deal with ever

Service used: Cloud - Gandi IaaS
We use their IAAS They have failures with read only hard drives. We have 30 servers there and they fail 1 per 3 weeks and when sshing to them turns out to be RO mode as I cant create anything on drive (there is a lot of space left...Read More
 
James Day
Denmark
  • Reliability 4.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.8

worst service out there

Service used: Cloud - Gandi IaaS
do not use these guys. they dont respond to emails regarding the service, they have no phone number either. Once they have your money they couldn't care less. awful... do yourself a favour and use a better service
Nitram Treg
Germany
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0
2.4

Very Bad service now April 2018

Service used: Shared
Damn, I just realised how bad Gandi had become lately, seeing all these horrible reviews. My situation: I paid my renewal of my domain, but I am still receiving an email telling me to pay for my order. Do not use their services now, it has become a horrible mess.
Taco Fleur
Spain
  • Reliability 6.0
  • Pricing 8.0
  • User Friendly 4.0
  • Support 2.0
  • Features 6.0
5.2

Was good, moved everything there, now moving away

Service used: Shared
I was impressed at first. Moved all domains there, everything worked smooth, all in one place, simple to setup. Then they implemented a new interface which is useless. Many problems now. Customer service seriously lacks. My email ...Read More
user avatar
kadu
Hi Taco, what's your final opinion? we also have about 4 domain providers we using and I'm trying to consolidating them in one lace. All I want is a domain registrar as we use our nameservers somewhere else.
Alexander Sundholm
Sweden
  • Reliability 2.0
  • Pricing 10
  • User Friendly 2.0
  • Support 8.0
  • Features 2.0
4.8

Gandi as a company is good, but their V5 dashboard / control panel is utterly bad

Service used: Shared
I was a happy Gandi user for 7 years. However, their most recent update (V5) is utterly useless. Stay away until they've fixed their V5 dashboard / control panel.
Allen Cox
United Kingdom
  • Reliability 4.0
  • Pricing 4.0
  • User Friendly 4.0
  • Support 2.0
  • Features 2.0
3.2

Poor Customer Support

Service used: Shared
Have a new domain with Gandi but have struggled to activate have sent 7 messages over various formats in 24 hours and still no response.
user avatar
Jane
Sadly, just the same here. Pages that don't work on their site, card payments that are not secure, support who don't answer specific questions, support tickets that get lost, nobody willing to speak in person. Awful, Awful experience.
Laura Gilbert
United States
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 6.0
3.6

Gandi v5 is a disaster!

Service used: Resellers
I've been with Gandi for well over a decade and never had a problem. Until they switched to their new platform. I muddled my way through the transition and thought all was well. Until yesterday when I stopped receiving email. My d...Read More

Typical Gandi.net Prices

Service Monthly Price Range
Shared Hosting $4.24 - $33.93 5 plans
VPS $9.70 1 plans
Cloud Hosting $23.33 1 plans
The Services & Prices are taken from www.gandi.net

Gandi.net Expert Review 2018

Written by: Michael Lavnduski

Gandi.net Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski

Hosting based in France sine 1999

Gandi.net is a web-based hosting company located in France. Gandi.net offers a variety of professional hosting and domain management services.  Their highly trained team provides a number of web based solutions for large and small businesses. Gandi.net was founded in 1999 and is one of the first domain name registrars approved by ICANN. They have a “no bullshit” policy and are committed to providing quality customer service and hosting solutions by putting the needs of every individual customers needs before their own.

Uptime & Reliability

Compare
9

Good hosting with 99.9% uptime guarantee

Gandi.net prides themselves on being a company that offers 100% full on client support. They have a live dedicated team that will help you solve an issue in a matter of minutes. Gandi.net has a full resource center with tools, forums and documents to help solve the most complicated hosting issues. Most hosting provider’s only use phone calls for questions and concerns. They guarantee a 99.9% uptime and have an advanced secure server to protect your company information. Gandi.net has a very transparent contract and has been awarded in 2011 for Top Pick Web Hosting review in France.

Features

Compare
9

Fairly normal features

Gandi.net offers a number of different types of shared hosting packages to choose from. You have the option of choosing between, Simple Hosting, Gandi VPS Plan and Reseller plan. Each plan is structured to suit different size businesses and website platforms. Each plan varies in disk space and domains per account. Disk Space ranges from 3GB- 16TB. 1-100MB of bandwidth. A choice of 1-100 domains. For simple hosting plans you can choose between four different size packages. Gandi.net offers a small, medium, large, extra-large and doubleXL plan.

Each plan ranges from 60GB-1To. Their VPS plan is broken down into 5 plans. Each plan has a different amount of core space. Cores ranges from 1 core-12 cores with 1GB of Ram to 16GB of Ram. You can set up a prepaid account and use credits toward the amount of hours space and data is used. You have the option of paying per month or per hour.

Support

Compare
9

Nice support options

You can get in touch with their tech support through a ticketing system, email or a phone number.  They respond fairly quickly and are able to get your issues solved without any significant delay.  When looking on social media and other places I did not find any complaints about support, which is a good sign.

They also offer a FAQ with a lot of good information, and a good user forums system so you can get help from other people that use this hosting company.

Pricing

Compare
8

Average to slightly above average pricing

Gandi.net offers several different types of pricing packages to choose from ranging from $4.17+ per month and up.  There simple plans are broken down into 5 tiers. Plans for simple hosting start at $5.00-$40.00. They include web accelerator, SSL compatibility and much more. If your company is in need of VPS solutions, Gandi.net has a plan starting at $4.17. This vps plan includes 1to16 CPU cores, 256M to 24GB of RAM and 3GB to 16TB of storage. They have additional upgrades and add ons to help accelerate your web speeds and storage. The highest amount for VPS solutions is around $9.70. Gandi.net also has cloud hosting plans with 10GB of space and 2,048MB of RAM for only $23.33.

Summary

Nice option for good hosting

Their web hosting services based on their strong privacy policy and customer support team is very good. They have a reliable and attentive team to help you stay satisfied with their services. Their plans are also very competitive compared to other well-known hosting providers. They have a cancel at any time contract as long as you do not break contract by violating the terms of service  in any way. I recommend Gandi.net to those in need of a reliable reseller and vps solution for their website.

Pros:

  • Live support available 24/7
  • Good forums and FAQ
  • SSL Available

Cons:

  • No live chat feature
  • No dedicated hosting options

 

 

Read the full expert review Visit Gandi.net See plans & pricing

Gandi.net Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
10 GB 1 TB Unlimited $33.93
10 GB 61.4 GB Unlimited $4.24
10 GB 123 GB Unlimited $8.48
10 GB 256 GB Unlimited $16.96
10 GB 512 GB Unlimited $25.45

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
3 GB 1 x 2.40GHz 256 MB $9.70

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
10 GB 1 x 2.40GHz 2 GB 500 TB $23.33
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A few words from Gandi.net

Gandi is a domain name registrar and innovative cloud hosting company. We are different from other companies in this market in that we set respect for customer rights as our first priority. We are committed to protecting customer privacy under applicable law, and to respecting due process.

We offer an alternative approach to that of our competitors, spending no money on advertising, and instead supporting the community of people working on technology that enables the Internet for business, but also for the free and unrestricted sharing of information, and for promoting the respect of individual and citizen rights. We rely on your words to promote our services: the recommendation of satisfied customers is a far more reliable basis for doing business than marketing claims.

Gandi offers a world-class cloud hosting service, domain name registration, SSL certificates, services for corporate domain name managers, and courteous, knowledgeable support.

The “No Bullshit” Promise:

- We are honest about what we do; we will be straightforward in how we deal with you.
- We will not exaggerate or overcomplicate our claims of value to our customers.
- We will give you what we promise to give you.
- If we make mistakes, we will apologize and make good.
- If we’re ever hypocritical we will admit it, and clean up our act.
- We will listen to you, and be honest in our replies, even if it means you won’t always like what we say.
- We expect you to treat us the same way.

These are our core values and we will fulfill these promises, both internally with our co-workers, and externally with you, our customers. Ultimately, it will be for you to decide if we achieve this. We welcome your challenging us to live up to this promise.

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