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Poor Customer Support
Stay away until they fix v5
I don't have to do much: manage my DNS, keep a few sites happy, that sort of thing. I duplicate my s...Read More
Gandi.net is a web-based hosting company located in France. Gandi.net offers a variety of professional hosting and domain management services. Their highly trained team provides a number of web based solutions for large and small businesses. Gandi.net was founded in 1999 and is one of the first domain name registrars approved by ICANN. They have a “no bullshit” policy and are committed to providing quality customer service and hosting solutions by putting the needs of every individual customers needs before their own.
Gandi.net prides themselves on being a company that offers 100% full on client support. They have a live dedicated team that will help you solve an issue in a matter of minutes. Gandi.net has a full resource center with tools, forums and documents to help solve the most complicated hosting issues. Most hosting provider’s only use phone calls for questions and concerns. They guarantee a 99.9% uptime and have an advanced secure server to protect your company information. Gandi.net has a very transparent contract and has been awarded in 2011 for Top Pick Web Hosting review in France.
Gandi.net offers a number of different types of shared hosting packages to choose from. You have the option of choosing between, Simple Hosting, Gandi VPS Plan and Reseller plan. Each plan is structured to suit different size businesses and website platforms. Each plan varies in disk space and domains per account. Disk Space ranges from 3GB- 16TB. 1-100MB of bandwidth. A choice of 1-100 domains. For simple hosting plans you can choose between four different size packages. Gandi.net offers a small, medium, large, extra-large and doubleXL plan.
Each plan ranges from 60GB-1To. Their VPS plan is broken down into 5 plans. Each plan has a different amount of core space. Cores ranges from 1 core-12 cores with 1GB of Ram to 16GB of Ram. You can set up a prepaid account and use credits toward the amount of hours space and data is used. You have the option of paying per month or per hour.
You can get in touch with their tech support through a ticketing system, email or a phone number. They respond fairly quickly and are able to get your issues solved without any significant delay. When looking on social media and other places I did not find any complaints about support, which is a good sign.
They also offer a FAQ with a lot of good information, and a good user forums system so you can get help from other people that use this hosting company.
Gandi.net offers several different types of pricing packages to choose from ranging from $4.17+ per month and up. There simple plans are broken down into 5 tiers. Plans for simple hosting start at $5.00-$40.00. They include web accelerator, SSL compatibility and much more. If your company is in need of VPS solutions, Gandi.net has a plan starting at $4.17. This vps plan includes 1to16 CPU cores, 256M to 24GB of RAM and 3GB to 16TB of storage. They have additional upgrades and add ons to help accelerate your web speeds and storage. The highest amount for VPS solutions is around $9.70. Gandi.net also has cloud hosting plans with 10GB of space and 2,048MB of RAM for only $23.33.
- Live support available 24/7
- Good forums and FAQ
- SSL Available
- No live chat feature
- No dedicated hosting options
Gandi.net Prices, Plans & Features - 2018
Shared Hosting Plans
|Plan Name||Space||Bandwidth||Number of Sites||Price|
|Simple Hosting XLL||10 GB||1 TB||–||Unlimited||$33.93||More Details|
|Simple Hosting S||10 GB||61.4 GB||–||Unlimited||$4.24||More Details|
|Simple Hosting M||10 GB||123 GB||–||Unlimited||$8.48||More Details|
|Simple Hosting L||10 GB||256 GB||–||Unlimited||$16.96||More Details|
|Simple Hosting XL||10 GB||512 GB||–||Unlimited||$25.45||More Details|
VPS Hosting Plans
|Gandi IaaS||3 GB||1 x 2.40GHz||256 MB||$9.70||More Details|
Cloud Hosting Plans
|Gandi IaaS||10 GB||1 x 2.40GHz||2 GB||500 TB||$23.33||More Details|
A few words from Gandi.net
We offer an alternative approach to that of our competitors, spending no money on advertising, and instead supporting the community of people working on technology that enables the Internet for business, but also for the free and unrestricted sharing of information, and for promoting the respect of individual and citizen rights. We rely on your words to promote our services: the recommendation of satisfied customers is a far more reliable basis for doing business than marketing claims.
Gandi offers a world-class cloud hosting service, domain name registration, SSL certificates, services for corporate domain name managers, and courteous, knowledgeable support.
The “No Bullshit” Promise:
- We are honest about what we do; we will be straightforward in how we deal with you.
- We will not exaggerate or overcomplicate our claims of value to our customers.
- We will give you what we promise to give you.
- If we make mistakes, we will apologize and make good.
- If we’re ever hypocritical we will admit it, and clean up our act.
- We will listen to you, and be honest in our replies, even if it means you won’t always like what we say.
- We expect you to treat us the same way.
These are our core values and we will fulfill these promises, both internally with our co-workers, and externally with you, our customers. Ultimately, it will be for you to decide if we achieve this. We welcome your challenging us to live up to this promise.