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Freenom Reviews and Expert Opinion

Based on 49 reviews in 8 languages
4.1
POOR

Customer score for Freenom

  • Reliability
    3.6 / 10
  • Pricing
    5.3 / 10
  • User Friendly
    4.5 / 10
  • Support
    3.2 / 10
  • Features
    4.1 / 10

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Freenom Users Reviews

Language
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
Kuroda Yigof
Canada
  • Reliability 6
  • Pricing 10
  • User Friendly 8
  • Support 4
  • Features 10
7.6
NEW

I am having issues with my Freenom account !

I can no longer register any domains (it shows Error code 0x08823), I only have 3 domains on my account and they are all being used. I followed every single one of freenom's rules. This is getting pretty frustrating, can someone please help me.
Stepan Spotar
Russia
  • Reliability 4
  • Pricing 8
  • User Friendly 2
  • Support 2
  • Features 6
4.4
NEW

The hope is still here

Service used: Resellers
Tried to register a .tk domain 2 months ago using a dot.tk website. When it was time for setting DNS, my working session was terminated, and I thought I just had to go through all steps one more time. But no, the domain was alread...Read More
Matthew Hilbrink
Netherlands
  • Reliability 2
  • Pricing 2
  • User Friendly 2
  • Support 2
  • Features 2
2.0
NEW

Terrible Support

Terrible support, I have had a domain here for over 2 years and out of nowhere it got suspended, No reason was given. And When I ask what the reason is it takes a week to see that they just close my ticket. With no response.
Freenom
Dear Matthew,

Please note that Freenom does not provide support for Freedomains. We have an extensive knowledgebase that should have at least 95% of the answers to questions that may arise. Domains cancellations by the anti-abu...Read More
Kittyhacker101 Software
United States
  • Reliability 2
  • Pricing 10
  • User Friendly 6
  • Support 2
  • Features 6
5.2

Removed Domain for No Reason

I have had a domain for about 8 months. One day, they say my domain isn't being used for anything (although it is connected to my server's ip), and they take it down for no reason in the middle of the night. So, I just wake up one...Read More
Freenom
Dear Sir,

Your domain was cancelled because our spider could not reach the webservice in two seperate occassions. Freedomains have to be used at all times and will indeed be cancelled after two negative content checks. Warning ...Read More
user avatar
Matthew
Same here
Danish Irshad
Pakistan
  • Reliability 2
  • Pricing 2
  • User Friendly 8
  • Support 2
  • Features 2
3.2

Danish Irshad

 
Every time I registered any domain I get some errors like ex00123
Freenom
Dear Danish,

Can you please email me at mtrik@freenom.com from the email address that belongs to your Freenom account. I can look into this for you.

Kind regards,
Freenom Support
user avatar
Danish Irshad
Okay I send
Jimmy Kore
China
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

How long will a suspended domain be available for OTHER users?

Service used: Shared
Thank you guys for providing such a awesome service! I notice that suspended domains will be kept for a period of time, as you commented. I am wondering how long the period will be. Do you mean the free user will just keep the suspended domains forever if they don't take any action?
Freenom
Dear Jimmy,

Thank you for your feedback. When a freedomain is expired because the user didn't renew it in time, we keep the domain unavailable for other free users for 2 - 4 weeks. We do not disclose the exact time and it does ...Read More
user avatar
Horst S. Joest
Hi 'Support',
can you please explain me, why you don't reply to any ticket in my Freenom-Account? Even regarding paid domains!
Please have a look at the german section here ('Bezahlte Domains werden nicht bearbeitet, Support nicht vorhanden')
Manal Shaikh
India
  • Reliability 4
  • Pricing 10
  • User Friendly 4
  • Support 2
  • Features 8
5.6

Was good.

 
I was using freenom since a long. But in last 2 months, I can't register any accounts from Freenom. My name in Freenom is Manal Shaikh but I can't register anymore. I get some errors like ex00123..... blabla.
Freenom
Dear Manal,

I have just answered your support ticket in this regard. The account you have been using seems to be fine, so I have asked you to email me directly so we can sort things out.

Kind regards,
Freenom Team
Andy Savage
Ireland
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

A really good user interface

Service used: Resellers
I've only been using them for a few months so cannot comment on their past, but my experience has been excellent. The site is uncluttered, and perhaps the most refreshing thing is that all the tools needed are easy to find and to ...Read More
Freenom
Dear Andy,

Thank you for your review. We appreciate the feedback.

Kind regards,
Freenom Team
Karoline Gaertner
Spain
  • Reliability 2
  • Pricing 2
  • User Friendly 2
  • Support 2
  • Features 2
2.0

Free DNS domains at a high cost.

Service used: Shared
Caution: They can get your "free" domain at their discretion, without any warning... and trust me... They do. Please, read the ToS carefully before using their services...
Freenom
Isn't this was TOS are all about? That you stick to the terms... Anyway, please share some more info (domain name) so I can look into it and reply to you in public.

Kind regards,
Freenom Support

Freenom Expert Review 2017

Written by: Michael Lavnduski

Freenom Rating

  • Reliability
    9 / 10
  • Pricing
    10 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    8 / 10
8.8
Rated by Michael Lavnduski

Amsterdam based hosting for low cost hosting

Freenom.com is a web-based domain management company located in Amsterdam, Netherlands. Freenom.com offers  a variety of professional domain management and reseller services for large and small businesses. Freenom.com is the world's first and only free domain provider that helps bring people online by connecting them through the latest in website building and hosting technology.

Uptime & Reliability

Compare
9

Good quality hosting with nice reliability

Freenom.com also offers technical support. If you have any questions or need to leave feedback they can be reached by phone or email.They normally reply within 24 hours. Freenom uses the latest AnyCast technology that guarantees stability and performance of all the domains it manages.They offer service monitoring and performance control with Anti Spam and virus protection. They also offer anti hack and abuse technology to keep free domains safe and secure from vulnerable intrusions.

Features

Compare
8

Easy to use features for most sites

Freenom.com offers free domain and reseller hosting packages. You have the option of choosing between unlimited domain registry's under .Tk, .GA, .CF, and .ML. All other Domains such as .com and .net start at $6.71. With Freenom.com there is no commitment and no monthly fees so you can cancel at any time. You can prepay any amount you wish in your account and register as many free domains and paid domains through their intuitive interface and API. Freenom.com reseller program is set up on an extensive API or hosting module and  allows you to have the flexibility to group and list as many customers as owners to your accounts. Their incentive program encourages customers to sign up and offers a 25% discount. If you have a website or company in need of IP or developer services, Freenom.com offers domain management and administrative tools to help your business to protect a brand that requires increased protection all from one extensive web interface. Freenom is known to be the largest domain provider after .COM. They are well known through Europe all the way to the United States, China and Russia. With the Freenom Ip agency partner account, you can register domains with the domain registration tools that will ensure your customers brand is secure.

Support

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8

Limited contact options

Freenom.com has over two lines of communication. They can be reached by live phone or email.  Once you get in touch with them they seem like they are able to solve your problems fairly quickly from what I have found.  They really don't talk too much about their support, however, which is unfortunate.

Pricing

Compare
10

Low cost hosting

Freenom.com offers unlimited domains for free as long as they fall within the five categories of listed domains. All plans are on a month to month basis and can be canceled at anytime. There is no set up fee to register. Through freenom.com there is only a $10.00 refundable deposit within the first 30 days of service. All Freenom.com service include support and client portal with control panel. If you are not fully satisfied with their services, Freenom.com also offers 30 day money back guarantee depending on the amount of domains registered. More information on their money back guarantee and domain policies can be found on their website under Terms and conditions.

Summary

Great option for free domains and low cost hosting

Freenom.com has a very structured reseller plan that allows users to have the flexibility of managing multiple accounts from one extensive interface. I would recommend Freenom.com based on the amount of  reseller solutions they offer at little to no price upfront. Freenom gives businesses and partnering countries the opportunity to create local content within their community. If you're looking for a company to grow your business with, then I recommend using Freenom for their reseller program. Their free unlimited domains is unmatched in the hosting community. And with no set up fees and only $10 to get started, its a  no brainer to choose them for your next hosting solution. Pros:
  • 30 day money back guarantee
  • Free domains (specific top level domains)
Cons:
  • Only offering shared hosting
  • Limited tech support options
     
Read the full expert review Visit Freenom See plans & pricing

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