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eNom is a web services company that can offer you a variety of different options to help you improve your company. They offer basic web hosting, which includes shared and VPS solutions. In addition, they are a domain registration company, email hosting, web security company and more. Many businesses will be happy to use them because they can be your one partner for all the web services that you need.
Their website is easy to navigate and loads up quickly, and the services they offer are explained clearly so that even non-technical people will be able to understand them without a problem. This company has done a good job positioning it self to serve their clients well.
Uptime & Reliability
100% Uptime Guarantee (for VPS)
This company has a very good platform in place for hosting and with that they are able to offer a great uptime guarantee. For VPS systems, they have a 100% uptime guarantee. This is quite impressive. While it is impossible to ever have something be truly up 100% of the time over the course of a long period, this guarantee shows that they are confident in their systems. Even the shared systems use high quality hardware and network connections so you’re not going to have issues with downtime.
Lots of Nice Features
This company has a lot of great features available starting with their hosting services, and going well beyond too. First, with their hosting options you will be able to choose from either shared hosting or VPS options. In both cases the services are quite nice. With the shared options you get to choose from several packages. While they do have limits, they are high enough so that almost nobody will run into trouble. The disk space limits are between 100 and 1000 GB, which is more than enough for any site that could run on a share hosting platform.
When you move to the VPS solutions you’ll get solid state drives, which are a great feature. At this level the bandwidth limitations are completely lifted and your hard drive space is going to be more than enough for any site.
In addition to hosting, this company offers security options such as ID protection, SiteLock, GeoTrust Anti-Malware, SSL certificates and more. They also offer a variety of website promotion options such as the ability to get your site listed in the search engines, pay per click ad management and more.
Easy to Reach Tech Support 24/7
The tech support team is available to help you 24/7. When you reach out to them they will reply quickly and have the skill needed to handle most any problems. They also have a nice set of social media accounts that can be used to interact with other users, which can be helpful when you’re having trouble with your site or just want to talk with other webmasters. They do have a toll free number to call to get in touch with them, but they don’t provide much else on how they can be contacted, which is unfortunate. I also don’t see a knowledge base or anything like that.
The prices with this company aren’t the cheapest I’ve seen, but they certainly aren’t out of line either. For the basic shared hosting plan you’ll pay as little as $4.88 per month with a long term payment option. Move up to the highest shared package and it is still just $17.60 per month. The VPS packages start at $15 and go up to $120 depending on the package. For the price, you really do get a lot of nice features and system specs.
Great Overall Hosting & More
This company should be on your list of options to consider. They just offer really nice services at a fair price. There is very little bad to say about them. Unless you require hosting that is of a higher level than what they can offer, you will almost certainly be happy with this company.
Enom(central) and Tucows - about to go out of business - BEWARE
I am stuck with Enom(central) because my .tv domain is considered a "premium"....and therefore is non-transferrable.
Their renewal process is broken (date: July 1 and 2, 2020). All sorts of problems that even their Support rep (after waiting for 36 minutes with really irritating music....and then Josh working for another 15 minutes and still unable to figure out a fix) couldn't remedy.
I looked up their holding company (Tucow)....and it appears their revenue is tanking and they're about to go out of business.
I had been a Platinum reseller with Enom for over 17 years and considered myself to be a loyal client of Enom. (To be a platinum reseller in the past you had to pay $1,500 so I had PAID to be a platinum reseller)
Despite there being much cheaper alternatives to Enom for .com domains (EG: NameCheap, Godaddy, ResellerClub), I have alway stuck with Enom throughout the years.
I was then "thanked" for that loyalty by receiving an email on the 1st of May 2018 saying that my prices for .com domains will be increased 35% + on the 30th of May, not even a months notice.
The reason for the increase given in the email is that they will be implementing "significant changes" to their pricing model in an effort to establish more transparent pricing and reward resellers for high volume and growth. The irony in that statement is that whilst they consider it an "effort to provide transparence and reward", my impression is that they are trying to squeeze profits but disguise this with marketing jargon. Its literally a scene from Dilbert!
For example, I was paying $9.98 for .com domains and according to the notification, at the end of May this is increased to $13.50.
I have 350 domains so this increase takes over $1,000 a year DIRECTLY from my pocket and gives it, as PURE PROFIT to Enom which would not be absurd but for the fact that Enom is now owned by Tucows who offer their resellers .com domains for $12.
The sad thing is, that the only option I have would be to transfer the domains to someone like Godaddy who offer their .com domains for $8.95 or NameCheap who offer their domains for $9.92 but this of course require a significant amount of works and cost to me so there is not much I can do as you have me over a barrel as the saying goes and Enom knows it.
I appreciate a company has to make money but I think pushing aside those people that helped build that company is not very good form at all. Even google would not do something like that!
At the very least I would have expected my prices to be grandfathered in rather than being told that I need to pay an extra $1,000 a year for my domains starting within 30 days.
Your business will have losses if you choose to work with them.
Doing any business with Enom will do far more harm to you and your business than good (which is their very own claim). They are not here to help. The attitudes carried out by its staff are adolescent at best. Enom's support managers are consistently beligerant and passive aggressive. Even if you call and try complimenting, and stroking their ego of intelligence and knowledge, it will result in far more time wasting than it could ever possibly be worth. So If you have any need to rely on these people for anything, take note that it is a massive mistake to do so. A year after cancelling services with them I am still hit up with trumped up charges, illusive responses, and ignorant to incompetant responses with unsubstantiated claims. I am now referring this matter to the Better Business Beareau and the Washington State Attorney Generals office for unethical business practices as there is a lot more to this matter than I can possibly fit into a Google review. Fair warning, dealing with these guys will do far more harm than good.
I contacted this company repeatedly about transferring my client's domain to his new host and was told every time that everything was unlocked. It was only after I 6 hours did they tell me it actually WAS locked. I wasted 6 hours of my time to try to get them to unlock it.
I am furious at this point that they have been blackballing me, trying to keep my client's domain so that they can continue charging him money.
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