Eleven2 Reviews and Expert Opinion

Based on 9 user review in 2 languages
4.8
POOR

Customer score for Eleven2

  • Reliability
    4.7 / 10
  • Pricing
    5.1 / 10
  • User Friendly
    4.7 / 10
  • Support
    4.7 / 10
  • Features
    4.7 / 10

Detailed Scores / Summary

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James Smith
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Eleven2 Best Hosting Provider I Ever Used

Service used: VPS - VS-100
I've been using Eleven2 for about 4 years now. My site loads fast, their support is very quick at all hours of the day. When I ask them to call me, they do. Couldn't be happier.
Ibn Juferi
Malaysia
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

I love their service

Service used: Resellers
I have been with Eleven2 since 2014. Their service is great, I have had no major issues with them, and whatever issues that crop up along the way can easily be resolved when you raise a ticket with them. Recommended
LOKESH THAVASIYAPPAN
India
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Worst Server and Supporrt Team ,not refunding the amount

Service used: Resellers
Moved from GoDaddy
Hello Guys i try to host on eleven2. but their cpanel is worst.hard disk are full.and i request to cancel but they take 7 days to cancel.take time to end of the last month to avoid refund..and finally cancelled but after canccella...Read More
Shane D
United States
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features2
2.8

Avoid at all costs. They just don't care.

Service used: Dedicated Server
There is basically no customer support. You can submit tickets and hopefully they will return your email within 24-48 hours. If your site is down, oh well. It could be down for a day until they get back to you. NOBODY answers thei...Read More
Peter Nguyen
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

AVOID at all costs. Their support: ZERO

Service used: Shared
I've been a customer since 2008. Their service was great in the beginning. Over the last few years, their support team has been completely non-responsive. It's like there's one person on the other end and I will wait several hours...Read More
Ola Popoola
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Very Terrible!

Service used: Resellers
It took about a week to get feedback on a refund. And their system is fraudulent. Cheap isn't always good at all. I greatly regret this. I am going to post atleast 500 reviews everywhere online to discredit this service if they do...Read More
Deepak Bhakoo
India
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Eleven2 and 8.8 rating by Expert! What a JOKE

Service used: Resellers
I am a customer of Eleven2 since 2009, when it was SharkSpace. Year by year the quality has gone down. And now in the year 2016 this service can't be recommended to anyone. Cheap is not always good and this very well applies to El...Read More
 

Typical Eleven2 Prices

Service Monthly Price Range
Shared Hosting $4.95 - $32.00 4 plans
VPS $49.00 - $149.00 3 plans
Dedicated Server $199.00 - $699.00 4 plans
The Services & Prices are taken from www.eleven2.com

Eleven2 Expert Review 2019

Written by: Michael Lavnduski

Eleven2 Rating

  • Reliability
    9 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski

High quality independantly owned hosting company

Eleven2 is a US based hosting company, which also has data centers in the UK and Singapore, making it a global option that is able to meet the needs of just about any customer no matter where their audience is.  They have been in business since 2003 and make it a point to market the fact that they are an independently owned company.  They say that they are a financially strong company that has no plans of selling out to any of the larger hosting companies. They offer all levels of hosting including shared, VPS, dedicated and more.  Within each of these categories they have quite a few different options, which helps to ensure that you will be able to find a good fit for you no matter the type of site you run.  Of course, with this much variety, it can also get confusing, especially for newer users.

Uptime & Reliability

Compare
9

Quality hosting with great reliability

Eleven2 promises a 99.9% uptime guarantee for all their hosting packages.  If the uptime drops below the 99.9% level, you will get a partial credit on your bill for the amount of time that your site is actually down. There have been some customer complaints on their social media site.  They were mostly focused around periods of slow response and occasional downtime.  This was likely with their shared hosting options, though that was not specified. Their reliability is even better due to the fact that they have data centers in Texas, North Carolina, London and Singapore.  These data centers are all staffed for quick response to any issues.

Features

Compare
9

Many great features at all levels

There are many different hosting packages to choose from, which each come with their own set of features.  For the most part all the features that are listed in these pacakges are fairly standard for the type of hosting.  One nice thing about this company is that you get to select which of their data centers you want to be housed in.  This is great for customers who are targeting a geographic area of the world, and want their site hosted near that. All of the options they offer are run on Linux servers, which are set up well.  If you're looking for a Windows option the only choice you'll have is to get an unmanaged dedicated server, which would really not be worth it anyway.  

Support

Compare
8

Fast responses 24/7/365

Eleven2 offers 24/7 live support for all package levels which is very nice.  They do encourage you to use the helpdesk ticketing system when possible, but the live chat is also available.  They market the fact that they guarantee a response within 20 minutes to any tickets or other issues that are submitted.  They also have a phone line you can call in on, but that is not staffed 24 hours per day. In addition to the technical support teams, they also offer a good knowledge base, video tutorials and much more to help you learn about your hosting and avoid problems on your own.

Pricing

Compare
9

Fair pricing at every level

From top to bottom the prices from this company are all right in line with the industry standard.  There are some packages that may seem like they are over priced at first, especially with the dedicated servers.  When you look at the specs that you get, however, you will quickly see that the prices aren't out of line at all. If you are looking for reseller hosting options, the pricing for this is quite good.  It will give you the opportunity to charge a fair price to your customers and still make a nice profit.

Summary

Good hosting with a wide range of package options

Overall, you are going to get a good service from this company. They offer a variety of great services for customers at every levle, and do a good job with it.  No matter which data center you select or what price point you go with, you will find that you are getting everything you need. Pros:
  • Many options and features to choose from
  • Privately owned company
  • Good customer service
  • 60 day money back guarantee
Cons:
  • Some history of slow response times
  • So many package options that it can be confusing
Read the full expert review Visit Eleven2 See plans & pricing

Eleven2 Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
10 GB 50 TB $4.95 4.8
250 GB 19.5 TB $8.00 4.8
500 GB 39.06 TB $16.00 4.8
976.6 TB 976.6 TB $32.00 4.8

VPS Hosting Plans

Plan Name Space RAM OS Price Score
120 GB 1 GB $49.00 6.0
240 GB 2 GB $99.00 4.8
360 GB 3 GB $149.00 4.8

Dedicated Server Plans

Plan Name Space RAM OS Price Score
500 GB 4 GB $199.00 4.8
2 TB 8 GB $299.00 4.8
4 TB 16 GB $499.00 4.8
8 TB 32 GB $699.00 4.8
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