ElasticHosts Expert Review 2020

Written by: Michael Lavnduski

ElasticHosts Rating

  • Reliability
    10 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
9.2
Rated by Michael Lavnduski
Expert

Expert Overview

Great hosting focused on cloud solutions

ElasticHosts is a well run company that focuses primarily on providing cloud hosting solutions to their customers.  They have multiple data centers around the world, which allows you to make sure your servers are physically close to your target audience.  This is very nice for improved reliability and speed.

The company has only been open since 2008, but during that time they have grown quickly and really established themselves as a leader in the cloud hosting market.  Some people may question why they don't offer shared hosting or other services.  They do have cloud packages that are priced at around what you would expect to see for shared services, so really you are getting a better solution for the same price.

If you are looking for a cloud hosting solution that allows you to scale up or down instantly, this is an excellent choice for you.

Uptime & Reliability

Exceptionally reliable

One of the biggest perks of cloud hosting is that it is very reliable, so it makes sense that this company is able to provide almost 100% uptime.  In addition, with so many data centers there is a lot of redundancy built right in.  Of course, your site will typically be housed exclusively in one data center, but they can migrate you over if there are issues.

They do have an SLA that states that you get 100x credits toward your bill for any unscheduled downtime that lasts more than 15 minutes.  This goes up to providing a full month of credit.  So, for example, if your site is down for 30 minutes, you would get 25 hours of credit to your bill.

Features

Very nice services primarily focused on cloud hosting

This company is focused on cloud services, but they have quite a few to choose from. You can opt for traditional cloud options or container hosting or even cloud based virtual machines.  The bottom line is that while they are only giving cloud servers, they actually have a lot of differnet options so that they can mee the needs of just about any type of customer.

You can also choose from any of their ten data centers, which are all well supported.  They have two data centers in London, one in Amsterdam, one in Toronto, one in Hong Kong, one in Sydney, two in California, one in Texas and one in Florida.  This is a great feature since it will allow you to position your site physically near your customers.

Their container cloud hosting services are only available as Linux machines, but they do have Windows options under other packages.

One of the nicest features of this company is that they allow you to create your own custom plan.  This is done by selecting things like how many IPs you need, how much storage and other specs you require and then they will give you your monthly price.  You can also upgrade specs such as memory, disk space and even CPUs at any time without any downtime or other problems.

 

Support

Great support for what they are responsible

You will have a 24/7 phone number and ticketing system that will help get your site up and running properly whenever there are any issues.  It is important to note, however, that the support teams are only responsible for things like the hardware and infrastructure.  Since you manage your own site and OS, they don't provide free technical support for these items, which are essentially considered user errors.

If you want technical assistance for these issues, it comes at $225 per hour.

Pricing

Fair pricing with lots of flexibility

You can essentially set your own price with this company based on your specific needs.  You will never have to pay for things you don't need, since you can upgrade or downgrade just about any aspect of your service at any time.  This makes it easy to make sure you are getting all the services that you require, without anything extra.

Summary

Excellent hosting for those who want a cloud solution

If you are looking for a cloud hosting solution, there are few that can compete with the services provided by ElasticHosts.  They have high end servers, data centers around the world and many other great services.  Of course, if you wanted dedicated hosting or something else, that is not an option here.

Pros:

  • High end shared hosting
  • Excellent uptime and reliability
  • Data centers around the world
  • Great technical support
  • Excellent uptime guarantees

Cons:

  • No shared or dedicated options
  • Customers self-manage OS configurations
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Typical ElasticHosts Prices

Service Monthly Price Range
Cloud Hosting $14.98 1 plans
The Services & Prices are taken from www.elastichosts.com

ElasticHosts Prices, Plans & Features - 2020

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
Custom 10 GB 256 MB Unlimited $14.98 0.0
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A few words from ElasticHosts

ElasticHosts have been offering cutting-edge self-managed cloud servers since 2008, being one of the very first European cloud computing companies, the first to use the KVM hypervisor, the first to offer free choice of server sizing and first to offer SSD at all instance sizes.

Now with 10 different global locations, they stand out by offering free 24/7 level 3 phone and email support to all accounts. All support technicians are native English speakers, they have no call centres and no scripted responses. Emphasis is placed upon providing a personable, informative and helpful service.

Alongside their VMs, ElasticHosts are now the only cloud computing provider to offer Elastic Containers, auto-scaling, high performance Linux containers that feature utility billing (ie. pay-as-you-go), costing from as little as £3 a month.

Virtual machine customers are given root access to a server with either a choice of pre-installed images and their required licenses (Windows, Debian, Ubuntu, CentOS, SQL et al.) or the option to upload your own image and customise everything. Orchestration for multiple cloud servers can be managed via a simple drag-and-drop control panel or the extensive API.

ElasticHosts comes with a 5-day Free Trial so that you can test their cloud servers - both normal virtual machines (VMs) and Elastic Containers - with no requirement to buy.

ElasticHosts also offer Managed Cloud Servers and Reseller Programs. The company has thousands of customers in over 60 countries worldwide, and has 10 data centres located in UK, Europe, US, Canada, Asia and Australia. Its headquarters are in London, UK. ElasticHosts is committed to developing simple, flexible and cost-effective cloud services for businesses worldwide.

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