eBoundHost has been in business since 2000, and have a good reputation for providing quality hosting to people of all levels. They offer shared hosting, VPS, and dedicated server options. They only have a few choices at each of these levels, which is actually quite nice since it makes it much easier to choose what you want. The company is based out of the United States, which is also where their servers are located.
They seem to break up their services between individuals and businesses, and tailor the packages to that. This is especially true for their shared hosting options. With great features and other nice services, this company is able to meet the needs of most types of customers. If you’re looking for a US based company that has a wide range of different services available, don’t hesitate to give eBoundHost a try. They have a very generous 90-day money back guarantee, so you really have little to lose.
Uptime & Reliability
Great reliability in their great data center
eBoundHost does a good job at keeping their sites up and running at all times. They have a nice server statistics page, which reports that since they started their business in 2000, they average just 15 minutes of total downtime per month. They are able to keep their sites up and stable because of the fact that they are located in a high end data center, and from what I can tell, they do not oversell any of their servers. They even offer a 99.97% uptime guarantee.
Features
Four tiers with lots of great features
You can choose from two tiers of shared hosting options, a VPS option or their dedicated servers. No matter which of these options you go with, you’ll have access to their excellent migration services, which will help you get your site moved from another host quickly and easily. You’ll also get access to their high end data center, which has advanced security (including biometric hand scanning, single entrance, video surveillance and much more). The center has redundant network connections, power options and an advanced air handling system as well.
Depending on the package you choose, you’ll have access to SSH, SSL, cPanel, unlimited MySQL accounts, and much more. You’ll also have AWStats so you can see who is coming to your site, and how they are getting there. There are quite a few additional features on their list as well, making them very attractive to those looking for these advanced options.
Support
Great technical support via phone & email
This company only does their tech support through phone and email, which is essentially the opposite of many other companies. While it is nice to be able to call in issues, some people prefer using a ticketing system since that allows you to better track issues.
Once you do call support, however, they are very responsive and able to help with most issues very quickly. This site doesn’t have too much in line of self-help guides or how-to’s.
Pricing
Industry average pricing
When you look at each of the different package options, you won’t likely be surprised at the pricing for any of them. They all do a good job at matching the price to the list of features that are included. You’re definitely going to get what you pay for with this company.
Summary
Great hosting with very nice features
Overall this is an excellent hosting company to consider. They have a wide range of great features, and very few problems associated with them. When reviewing their social media sites and other pages, I was unable to find very many people with any legitimate complaints, which is a very good sign.
Pros:
- Very reliable hosting
- Lots of different features
- Easy to understand hosting packages
Cons:
- Very few self-help options
- No ticketing system for tech problems