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2.4
POOR
  • User Friendly
    2.6
  • Support
    2.2
  • Features
    2.2
  • Reliability
    2.2
  • Pricing
    2.9
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DTS-NET Reviews and Expert Opinion

A few words from DTS-NET

Quality Online Services Since 1997 At DTS-NET, we pride ourselves in providing web hosting with a rare combination of unmatched reliability, quality and affordability with a 60 Day Money Back Guarantee on any service. We have received numerous web hosting awards featuring our dedication to excellence in the web hosting field. Start by registering a domain, or check out our low cost plans in the areas of linux hosting, asp .net hosting, reseller hosting, business hosting, VPS hosting, or managed dedicated servers. plans start at $1 per month
DTS-NET HomePage Screenshot
Money Back: 60 Days

Pricing Range

Shared Hosting $1.95 - $7.95
VPS $12.95
Dedicated Server $49.95
Cloud Hosting $39.95

Data Centers

DTS-NET Awards

We took the time to personally and anonymously check each and every company's customer service. 
The "Badge of excellence" was awarded to hosting companies that complied with HostAdvice's high standards of customer service, implying that the service proved to be prompt, efficient, insightful and most of all, helpful.
David Scott Lawrence

Pinned Review

David Scott Lawrence,
5.0
DTS-NET has one of the best customer service teams that I have dealt with in my 37 years of computing and 43 years of electronics. The staff has a most professional mannerism about them. I have dealt ...Read Morewith them on the telephone as well as via live chat. They are courteous, polite, cordial and extremely professional. When I contacted them concerning my internet ministry, I was assisted by the kindest person Craig. He worked with me for hours setting things up. By the next day the website was up and running on their servers. I have not seen my website down yet. The reliability of their servers and network is superb. The CPanel feature and FTP access is very user-friendly.

DTS-NET's prices are unbeatable. I have not found better prices anywhere, nor have I found faster servers. I can click on my website and almost instantaneously it appears on my computer display. This same website on other servers took much longer to appear. I created an android app for the ministry. The site appears very quickly using the app as well. I am well-pleased with DTS-NET and will continue to utilize them as my hosting provider for as long as I have this Internet ministry.

Thank you Craig and DTS-NET for an excellent product and fantastic personalized customer service. You guys are wonderful!!!!
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Reviews

Mike Oxmall
Mike Oxmall from Australia,

Ripped me off

1.0
Yep! Still down since the 31/8/2020 and I am unable to contact them. I paid for 3 years web hosting and only had service for 1 year. They gone rogue and will probably rebrand and start another shonky service!
DTS-NET, LLC
DTS-NET, LLC,
please send us your domain name so we can look in to your issue
we do not see your name in our system
DTS-NET, LLC
DTS-NET, LLC,
we would be more than happy to refund you if you had a issue with service
just need more info from you DTS-NET found out about this matter today from a customer said they found this on hostadvice.com
Scott Krisel
Scott Krisel from Afghanistan,

I think they're done...

2.4
As of 8-31-2020, their website is down. No one answers the phone, even in sales...
DTS-NET, LLC
DTS-NET, LLC,
please send us your domain name so we can look in to your issue
we do not see your name in our system
DTS-NET, LLC
DTS-NET, LLC,
Due to Covid-19 DTS-NET had to stop 24-7-365 phone support for free. DTS-NET Staff currently working from home. DTS-NET only offer free support via ticket support with call back option. From DTS-NET Please Stay Safe
Dom Gallagher
Dom Gallagher from United Kingdom,

Deteriorated Terminally

1.2
I used DTS-NET for a couple of years without issue, but then the site disappeared and NEVER came back. The login page changed, but has never worked. Luckily I never bought domains through these shysters, so was able to move them. ...Read MoreI would put in help-tickets that we constantly marked off as resolved when they never were.

If you're attracted by a low price, in this case you DO get what you pay for!

Stay Away!
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DTS-NET
DTS-NET,
You Had and account with DTS-NET with out issue. Then you moved to another provider do to Our move away from Cpanel to Our own control panel due to cPanel pricing and licensing structure announced on Thursday 27 Jun 2019
due to t...Read Morehis vendor rate increase will be effective on January 1, 2020
and they did it again for January 1, 2021 Since 1997 DTS-NET leadership had to make many changes over the years. DTS-NET leadership said you have adapt to remain competitive for our customers and business.
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Zdenko Zulj

My experience with dts-net

1.0
Be sure to avoid this web hosting
No support at all
Server constantly in interruption
No refunds.
DTS-NET, LLC
DTS-NET, LLC,
These are servers in which the host provides no maintenance or management, and the VPSs are managed entirely by the users. The only thing the host provider is responsible for is the availability of a functional physical server. yo...Read Moreu did prefer the higher levels of freedom offered by self-managed VPSs and order was self managed over fully managed server. you did not wish to pay support costs for us to look in to your issues on your end.Less
David Scott Lawrence

Excellent Servers and Personal Touch Customer Service

5.0
VPS
DTS-NET has one of the best customer service teams that I have dealt with in my 37 years of computing and 43 years of electronics. The staff has a most professional mannerism about them. I have dealt with them on the telephone as ...Read Morewell as via live chat. They are courteous, polite, cordial and extremely professional. When I contacted them concerning my internet ministry, I was assisted by the kindest person Craig. He worked with me for hours setting things up. By the next day the website was up and running on their servers. I have not seen my website down yet. The reliability of their servers and network is superb. The CPanel feature and FTP access is very user-friendly.

DTS-NET's prices are unbeatable. I have not found better prices anywhere, nor have I found faster servers. I can click on my website and almost instantaneously it appears on my computer display. This same website on other servers took much longer to appear. I created an android app for the ministry. The site appears very quickly using the app as well. I am well-pleased with DTS-NET and will continue to utilize them as my hosting provider for as long as I have this Internet ministry.

Thank you Craig and DTS-NET for an excellent product and fantastic personalized customer service. You guys are wonderful!!!!
Less
David Scott Lawrence
David Scott Lawrence,
I wrote a review about DTS-NET in 2015 when I obtained our new ministry domain and was delighted with their system and service for approximately two years. The service provided, as well as customer service, started degrading.
The...Read More customer service became unreliable; their so-called "24/7 Service" was a falsity.
One of the technical staff members lied to me and, upon speaking to the owner, Craig, I was notified that the staff member was terminated. I received several emails over the years that my domain was expiring, and upon informing DTS-NET that I received an email, they corrected it, until this past February.
The website went down; I attempted to contact DTS-NET with no response via telephone, email, or chat. I had the owner's cell phone number; he did not respond to a call to that phone. Later I found out that my domain had, in fact, been allowed to expire. All my bills were paid in full through 2021. DTS-NET had no reason to let my domain expire, nor discontinue web hosting of our ministry webpage. I even upgraded my web- hosting service in an attempt to get the webpage restored, but to no avail. Finally, I sent an email to discontinue service and to remove my profile from their system. In less than 12 hours, my request was completed. Two days later, I received an email from DTS-NET that my domain had been restored. I had no access to their system.
All that I can say is that I have no idea what happened. Only God knows. Nobody at DTS-NET communicates with me. I have lost my domain because I cannot obtain the KEY that is required to transfer the domain to another hosting service. God has other plans for our ministry. He wants me to sit back, relax, take a break after 14 years in this ministry, and wait for His calling.
DO NOT TRUST DTS-NET. They are liars!
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DTS-NET, LLC
DTS-NET, LLC,
your accoun is free hosting not vps craig gave you a great deal and ony charged you for the domain name only theministryofjesus.org the hosting and domain name is still active as far as support soorry to here you had an issue ...Read Moreour support for your plan type is support ticket only phone support is not included just to let you know you plan ends on Feb-21-2021 sorry this is the first time we heard about your issue please open a support ticket or you can reach out to craig he is sad to hear you are having any issuesLess
Michael Lavnduski

Expert Review

Michael Lavnduski

Expert Overview

Privately owned hosting since 1997

DTS-Net.com has been a privately owned hosting company since 1997.  They are based in Richlands, NC and provide good quality hosting to their customers.  Their website is well designed and set up, which is always a good sign for the company itself.   They also have quite a few different options, which will give you the flexibility to get your site hosted the way you need it. Overall they provide an excellent service and will be able to meet the needs of just about any type of site you might run.  They also give you plenty of room to grow, which is nice.

Read More
9
SUPERB!
Rated by Michael Lavnduski
  • User Friendly
    9
  • Support
    9
  • Features
    9
  • Reliability
    9
  • Pricing
    9

Uptime & Reliability

99.9% uptime guarantee

You'll get a 99.9% uptime guarantee, so if your site goes down due to hardware or network issues you can get compensated for it.  You will have to fill out a ticket for that though, which most webmasters won't end up doing.  Fortunately, they don't really have any significant issues with downtime anyway.  I looked through other users of their hosting and very few people had any complaints about the reliability of this company.

Features

Easy to understand hosting options

When you get to the 'shopping cart' section of their site they become somewhat confusing.  They don't really have the different hosting packages well organized like you would hope.  They do have lots of great features available, however. For example, they offer RAID protected storage, which helps to eliminate the risk of data loss.  They also have a 60 day refund guarantee, which is much longer than most other companies.  All the other features that you would expect from a hosting company are there as well, so you should not have any trouble setting up your site with this company.

Support

Good support avaialble

Once you are signed in with your account you will have a lot of information and assistance at your disposal.  They have a network status page to let you know if they are having any issues, and they also have some useful knowledge base entries that will help you to troubleshoot issues.  If you need technical support you can submit a ticket or use their live chat feature.

Price

Reasonable pricing options

As you go through all their hosting packages you will see that the prices are even with, or slightly below, the industry standards.  This will make them an easy choice for anyone who is looking to get good hosting at a fair price.  From what I can tell, just about everything you could want is also included in the hosting packages too, so there aren't going to be many up-sells.

Summary

Good quality hosting

This company has a lot of great features for a nice price.  If you need hosting that is based in the United States, you should add this option to your short list.  You'll find that they are more than able to meet your needs, and since they have been in business for so long, they are very likely to be around for you long into the future. Pros:

  • Fair pricing
  • Nice looking main page
  • Privately owned
  • Lots of nice features

Cons:

  • Shopping cart section is poorly designed

DTS-NET Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Start-Up Hosting 10 GB Unlimited Unlimited $1.95 2.8 Details
Prime Hosting Unlimited Unlimited Unlimited $7.95 4.7 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VPS 50 GB 1 x 3.50GHz 1 GB $12.95 6.0 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Will meet any requirement Unlimited - 0 B $49.95 4.7 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Colocation Unlimited - 0 B Unlimited $39.95 4.7 Details

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