Draxhost Reviews and Expert Opinion

Based on 5 user review in 2 languages
8.4
GREAT

Customer score for Draxhost

  • Reliability
    8.4 / 10
  • Pricing
    8.4 / 10
  • User Friendly
    8.4 / 10
  • Support
    8.4 / 10
  • Features
    8.4 / 10

Detailed Scores / Summary

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Typical Draxhost Prices

Service Monthly Price Range
Shared Hosting $2.45 - $7.35 3 plans
Dedicated Server $111.00 - $359.00 9 plans
Cloud Hosting $18.99 - $58.99 4 plans
The Services & Prices are taken from www.draxhost.rs

Draxhost Expert Review 2019

Written by: Michael Lavnduski

Draxhost Rating

  • Reliability
    7 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    7 / 10
  • Features
    9 / 10
8
Rated by Michael Lavnduski

Reliable hosting based out of Serbia

Draxhost business operations are located in Senćanski, Serbia and specializes in web hosting, web development and domain services.  Founded in 2010, Draxhost offers value-priced services combined with support in the Serbian, Hungarian, and English languages. Draxhost’s value proposition is centered on getting to know the customer’s line of business in order to provide the best possible online environment for them to present their organization to others.

Uptime & Reliability

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7

Only a 99% uptime guarantee

A 99% uptime promise is made on several of the pages, but this may be a result of the translation service as the remaining 1% equals 87.6 hours of downtime annually and is often unacceptable for businesses who rely on web traffic to drive their sales and marketing.  Again, confirmation would be the recommended practice to determine SLA’s (service level agreements) prior to migration. While business operations are in Serbia, Draxhost states that their infrastructure is located in multiple data centers in Germany with the usual security measures such as biometrics, fire protection, motion sensors, etc. in place.  Their site also states that their servers are connected by a 100 Mbps link to six different backbone providers.  Again, it could very well be in translation that Gigabit networking isn’t connecting servers together or to the backbone.

Features

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9

All the features you'd expect

As with most hosting companies, Draxhost offers multiple levels of web-hosting packages that include authoring tools with different packages to fit just about any customer—from the hobbyist or blogger to medium-sized companies. For customers moving their existing accounts, Draxhost offers complimentary transfer of files, email, and database scripts to make the onboarding process as easy as possible. Included features and applications include MySQL, Google analytic integration, Softaculous installation scripts, and the popular Cpanel control panel, FTP accounts. R1Soft backups and restoration are included on all except the starter package Perl, Python and Ruby are supported, as are Microsoft Frontpage extensions. Email accounts are unlimited except for the starter package which allows two email accounts. All services include 99% uptime and a thirty day money-back guarantee. Web development is also offered, but no specifics, including prices are listed.

Support

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7

Insufficient tech support

Support is offered by email and phone, with a listed response time not guaranteed but listed as “usually under 60 minutes” but hours are 08:00 to 20:00 weekdays and 10:00 to 16:00 on Saturdays; no Sunday coverage is listed.

Pricing

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8

Some oddities regarding the pricing

The base-price web-hosting package, which is geared towards the individual or small storefront-size business, is offered at.1,000RSD (Serbian dinar) which currently equals $9.31USD. I am a little concerned, however, as the page is authored in Serbian and translated by Google into English, so the “annual” price may be actually the monthly price, something potential customers would want to confirm before transitioning to Draxhost. There were two lists of hosting services listed, one on the front page and one off the “web hosting” tab.  The prices match up, but the allotments differ slightly; I used the hosting tab as it contains a full list of specific allowances and features.  This service includes 500 MB of disk space, 20 GB of data transfer monthly and includes one MySQL database and one FTP account.  As expected, prices increase accordingly with the amount of disk space, data transfer and other needs that may be required, with the “Business” package listed at 5900RSD ($54.93USD) which includes 10 GB of disk space and 400 GB of data transfer. Domain name services are offered for about 20 different domains, with charges ranging from 800RSD ($7.45USD) for .EU, 1100RSD for the most common domains of .com, .net, and .org.  The .tv domain is the most expensive at 3650($33.98USD).  The price is the same regardless of which work is performed--registration, transfer or restoration. The Serbian 20% Value-Added Tax (VAT) is applied to all services from Draxhost. As a note, the VAT across most European countries ranges between 15-25%.

Summary

Not a bad option for most types of sites

Draxhost seems to offer generous allowances of data services for reasonable prices that are combined with current authoring tools to make web sites easy to create and manage. Pros:
  • Reasonable prices (with some inconsistency)
  • Lots of management tools included
Cons:
  • Only a 99% uptime guarantee
  • Limited technical support
Read the full expert review Visit Draxhost See plans & pricing

Draxhost Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
10 GB 256 GB $2.45 2.0
50 GB 1 TB $4.35 8.4
100 GB 2 TB $7.35 8.4

Dedicated Server Plans

Plan Name Space RAM OS Price Score
1 GB 16 GB $111.00 8.4
2 GB 32 GB $159.00 8.4
3 GB 32 GB $179.00 8.4
2 GB 64 MB $229.00 8.4
2 GB 96 MB $299.00 8.4
2 GB 128 MB $359.00 8.4
1000 GB 16 MB $145.00 8.4
250 GB 32 MB $169.00 8.4
3.91 TB 32 MB $285.00 8.4

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
40 GB 2 MB 25 TB $18.99 8.4
60 GB 4 MB 50 TB $28.99 8.4
80 GB 6 MB 100 TB $38.99 8.4
120 GB 8 MB 200 TB $58.99 8.4
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A few words from Draxhost

DraxHost founded in 2009 is a web hosting company based in Serbia. Our company offers a complete suite of professional services, including web site hosting, domain name registration, design and development. This means prompt and reliable customer support that is available 24 hours a day, seven days a week, 365 days a year. When our customers have a problem or need help, our customer support staff will respond quickly and efficiently, usually within the next 15-30 minutes after the support request is received. Every month we have new promotions and discounts yo which you can read more on our site http://www.draxhost.com

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