Dotster Reviews and Expert Opinion

Based on 20 user reviews in 2 languages
3.0
POOR

Customer score for Dotster

  • Reliability
    3.5 / 10
  • Pricing
    3.1 / 10
  • User Friendly
    2.7 / 10
  • Support
    2.7 / 10
  • Features
    2.9 / 10

Detailed Scores / Summary

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Tim Dadd
Mexico
  • Reliability8
  • Pricing8
  • User Friendly2
  • Support2
  • Features4
4.8

Dotster is not what it was

Service used: Shared - Basic Hosting - Linux
Have been with dotster for over 18 years. They found a malware PHP file that is part of a wordpress plug-in and completely suspended my account even URL forwarding stopped working for domains hosted on other sites. No warning, not...Read More
Samantha Jenkins
Canada
  • Reliability8
  • Pricing8
  • User Friendly10
  • Support6
  • Features8
8.0

Easy and well priced

Service used: Shared - Basic Hosting - Linux
I have been using Dotster for over 7 years now. My husband recently started a business and used godaddy, it was a nightmare! It was difficult to use and more expensive. I find Dotsters website builder (weebly) easy and has many fe...Read More
Manny P
Mexico
  • Reliability10
  • Pricing8
  • User Friendly8
  • Support10
  • Features10
9.2

Dotster is Great!

Service used: Shared
i have read the reviews on this site and the first thought that came to my mind is "what a bunch of frauds!" I have been with Dotster for 10 years now and have not had any problems, they have addressed my matters both online and o...Read More
Corbett
Corbett
You must be a stock owner in the company to get actual customer service from them. Nobody else gets good customer service from them. I've quit Dotster as of today, and every review on here is accurate based on my non-stock-holder experience.
Rachael L
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

WORST COMPANY EVER- CROOKS!!!!!

Service used: Shared
we purchased a domain and constantly had problems. they state on their website that they are 24/7 support, but when we called them today (05/16/2020) they stated they aren't fulfilling calls and directed us to a worthless ticketin...Read More
Kurt Vinion
Czech Republic
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

The WORST COMPANY I HAVE EVER DEALT WITH!

If you want to be abused, lose money, lose countless hours with their awful IT support and then have to do it all over again - then this is the company for you! With a F*CK YOU Attitude and incompetent IT support this company wins...Read More

Typical Dotster Prices

Service Monthly Price Range
Shared Hosting $3.75 - $14.75 6 plans
VPS $29.70 - $67.95 3 plans
The Services & Prices are taken from www.dotster.com

Dotster Expert Review 2020

Written by: Craig Timmins

Dotster Rating

  • Reliability
    7 / 10
  • Pricing
    9 / 10
  • User Friendly
    7 / 10
  • Support
    9 / 10
  • Features
    7 / 10
7.8
Rated by Craig Timmins

Overview

A Basic Hosting Solution for Mid-Sized Businesses

Dotster are generally regarded as a domain registrar, but have moved their skills into the hosting arena by offering a basic hosting platform at a decent price. With a money back guarantee policy in place, CPanel, MYSQL and secure backups, they offer a solid service under 3 different hosting plans.  Doster are also part of the Endurance Group who operates other domain hosting platforms.

Reliability

No Uptime Promises but Details Given on Server Centre

Dotster is pretty sketchy when it comes to uptime and reliability with their hosting plans. They do not offer any kind of uptime statements or provide detailed information on the kind of stats you can expect.

Luckily, they do offer backups across all plans to give you that piece of mind, that if something should happen – you are covered. They also offer information on the Dotster servers, and state that they are held in a secure data centre with fully redundant power systems and 24/7 monitoring.

Features

Basic Tool and Feature Set With Tempting Extras

When we look at features and tools offered by Dotster, they really lack any depth and quality here but do have the tempting offer of free Adwords and Facebook credits to help you kick-start any marketing campaign.

The basic plan offered Unlimited disk space and bandwidth, along with 5 FTP logins and 10 MYSQL databases, which is basic offering that most people will be happy with. If you are looking for more features and tools then it might be worth seeing what other hosting companies are offering for the same monthly price.

Dotster also offer eco-friendly hosting with high-efficiency servers, and will plant a tree for every new eco-hosting customer.

Support

Varied Support Channels and Helpful Articles

Dotster do excel in their customer support, and offer every customer the opportunity to take advantage of contact details and knowledge bases packed with informative articles and video tutorials.

As well as a ticket system in place, you can also get hold of Dotster via social media networks such as Facebook and Twitter which usually offer customers a way to get a quick reply to simple questions.

If you live in the US, then you can also benefit from a toll-free 24/7 telephone number if you are signed up to any of the ultra hosting plans. However, there is an alternative number available for all the other plans that Dotster offer.

  • Toll-Free Number
  • Social Media Contacts
  • Knowledge Base
  • Ticket System
  • Video Tutorials
  • Toll-Free only for Premium Plans
  • Slow response times reported

Pricing

Simple and Affordable Price Range

There are 3 different plans to choose from under their shared hosting platform, under both Windows and Linux systems. The Windows hosting solutions are slightly more expensive which is an industry standard.

For the cheapest plan you can get basic hosting with Linux for as little as $3.75 per month with the ultra hosting plan costing $13.75. For each of the alternative Windows plans you just need to add an extra $1 per month on the 3 tiered plans.

User-Friendly

Linux and Windows Plan: Some with CPanel, Some Not

It’s a bit of a 50/50 here with Dotster because they do offer the ever reliable and user-friendly CPanel control panel option to its customers, however you need to be taking out the VPS plans to be able to access it.

For the general Shared Hosting plans that run across Linux and Windows systems, you will get a Dotster custom control panel, which isn’t the most user-friendly of control panels and will take every user some time to get to grips with it.

Summary

The Hosting Platform For Beginners & Mid-Range Companies

For the basic user, Dotster offers basic features and tools to help plant the foundations for any mid-range website. If you are looking for more innovation and better features that dig deeper, then perhaps Doster isn’t for you.

The support offered is varied and offers customers the opportunity to delve into a plethora of contact methods and helpful articles or video tutorials, topped off by social media channels where you can get quick-time responses.

Finally Dotster offers perks such as marketing credits, which can lure in customers. Overall, they offer a decent service, for a decent price.

Pros

  • Good Support Channels
  • Website and Server Backups, Redundancy Power
  • Cheap Hosting Solutions
  • Windows & Linux options

Cons

  • Toll-Free number only for premium subscribers
  • No CPanel on cheaper tiers
  • No Uptime stats
  • Lack of in-depth features
Read the full expert review Visit Dotster See plans & pricing

Dotster Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Unlimited Unlimited $3.75 3.5
Unlimited Unlimited $6.75 3.0
Unlimited Unlimited $13.75 3.0
Unlimited Unlimited $4.75 2.0
Unlimited Unlimited $7.75 3.0
Unlimited Unlimited $14.75 3.0

VPS Hosting Plans

Plan Name Space RAM OS Price Score
20 GB 512 MB $29.70 3.0
40 GB 1 GB $41.60 3.0
60 GB 2 GB $67.95 3.0
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