Doteasy Reviews and Expert Opinion

Based on 26 reviews in 1 language
7
Good

Customer score for Doteasy

  • Reliability
    7.3 / 10
  • Pricing
    7.4 / 10
  • User Friendly
    6.9 / 10
  • Support
    6.5 / 10
  • Features
    6.8 / 10

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Larry Norris
Canada
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Great live chat support!

Service used: Shared
Love Doteasy support! Although they do not offer 24/7 phone support, they are very good with email and Live Chat support. I’ve even had a technical support rep call me back on the phone to resolve a WordPress problem I was having ...Read More
William Hamilton
Canada
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Great support and great price

Service used: Shared
Doteasy has been a positive surprise after a terrible experience with another host. The signup process was stress-free and the level of support I got was superb. They really know what they are doing and helped me set up my website...Read More
Gino Wadsworth
Canada
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Doteasy offers friendly and knowledgable support

Service used: Shared
I highly recommend Doteasy because their pricing is more than competitive for all the features you get – unlimited websites, unmetered disk space and bandwidth, unlimited subdomains and email accounts, free domain name with free p...Read More
Patricia Smith
United States
  • Reliability 10
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
4.4

They make it almost impossible to transfer domains

Service used: Shared
It took me a few months of back and forth wrangling with doteasy customer service to finally get my domains transferred. If you don't sign up for their domain locking service, they need a special request to unlock a domain. But th...Read More
user avatar
Jennifer Marquess
You helped me dodge a bullet. I was having trouble getting my bank to pay them, because the bank kept declining payment because they thought it was fraudulent activity. Anyway, I switched payment methods and for some reason Doteas...Read More
Michael Norris
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Do not buy into their lies

Asked about domains before I bought them and now they are trying to charge me an extra $15 per domain to transfer out when I have asked about all this well over a month ago and was put off apparently because all this is hidden in their terms.
Claire Smith
United States
  • Reliability 8.0
  • Pricing 10
  • User Friendly 8.0
  • Support 8.0
  • Features 8.0
8.4

Unbeatable prices

Service used: Shared
Feature-wise, yes, Doteasy doesn't offer all those bells and whistles the other companies have, but I am just a small business owner, so I don't need all those extra stuff. But pricing-wise, you just can't beat $5 for a domain nam...Read More
Mike Ber
Canada
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

I dont usually write reviews but ...

Service used: Shared
Wow such a terrible hosting company. They overcharge for everything! Do yourself a favor and go with a good company such as Inmotion Hosting.
I am working with doteasy for a client, and would not recommend it at all! Their support is also very useless.
Lise Roy
Canada
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

BEWARE Dot-Sleazy! You have been warned.

They will sign you up for one plan then CHANGE IT. Plus after they change your plan (i.e. from free to $60/yr) they say you can cancel but charge fees to leave if you want to keep your domain name.
Customer service is virtually n...Read More
Raj Sooknanan
Canada
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Great Hosting for Over 10 Years!

Service used: Cloud
I have been using Doteasy for over 10 years and have grown my business drastically while using their hosting services. I have always found their customer service to be top notch. When you combine their responsiveness with the 100%...Read More

Typical Doteasy Prices

Service Monthly Price Range
Shared Hosting $1.95 - $17.00 4 plans
Cloud Hosting $39.00 - $99.00 3 plans
The Services & Prices are taken from www.doteasy.com

Doteasy Expert Review 2017

Written by: Craig Timmins

Doteasy Rating

  • Reliability
    7 / 10
  • Pricing
    9 / 10
  • User Friendly
    7.5 / 10
  • Support
    9 / 10
  • Features
    8 / 10
8.1
Rated by Craig Timmins

Basic Set of Features & Custom Upgrades

DotEasy provide a fairly affordable way for you to get your site hosted, by offering a basic feature set, along with the ability to be able to upgrade to individual features for additional monthly fees. Despite the added costs on top of the normal upgrade costs the service balances itself out with good customer service support and an easy to use website-builder, for beginners looking for a simple way to get a site created.

Why Choose DotEasy Hosting?

  • Advanced DNS Controls
  • FREE Website Data Migration
  • Affordable Hosting
  • 30-day Money Back Guarantee

Want to know if DotEasyHosting is right for you?

Reliability

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7

Strong System Backed Up With Money Back Guarantee

There isn't much information that is offered on the site it terms of reliability, there is no talk of data centres of what they have in place if a server was to fail. Neither is there any information on uptime. This isn't necessarily a bad thing however, of course it would give a confidence boost to be able to read about reliability, but from online reviews I can see that there isn't many issues in terms of uptime or reliability. DotEasy also provide a 30-day money back guarantee to its customers which does help balance things out a little.

Features

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8

Unlimited Plan Offers Great Features

There is a basic plan for $1.95 per month which is ideal for personal setups but what you really want to cast your eye over is the $4.95 per month unlimited plan which comes steeped in features and tools that you are sure to find handy.

You will receive 100GB of SSD storage, a free domain, and unlimited storage, bandwidth, databases and email accounts within that low $4.95 price, but you will also be able to take advantage of other free tools such as a web builder, CPanel and an easy to build forum.

There are managed hosting solutions and cloud hosting solutions available, that do come at a higher price but offer SSL certificates, and full website backups.

 

Support

Compare
9

Good Support Channels With Video Tutorials

DotEasy have a great Support portal on the site which offers a selection of ways that you can get in touch with them, or find answers to questions. Live chat, ticket systems, phone and call back services are all available to utilize.

They even offer a contact address, and a case tracking feature where you can follow any service tickets that you may have submitted. A knowledge base and video tutorial section are also on hand for you to learn from.

  • Video Tutorials
  • Case Tracking
  • Live chat
  • Knowledge Base
  • Ticket System
  • Live chat isn't 24/7
  • No direct email address

Pricing

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9

Very Affordable Hosting Packages with Great Tools

The prices offered by DotEasy tend to range from the cheap to the more expensive depending on what type of hosting you are after. All hosting comes with a 30-day money back guarantee should you not be happy with the service provided.

If you are looking for the basic of the basic then you can pickup the starter plan for $1.95, but this does come with limited features and functionality. The popular plan is $4.95 which is an unlimited shared hosting option, and should suit most small to medium scaled businesses.

For the larger plans you are looking at plans that range from $29 up to $39, with the $39 plan being cloud hosting which is a reasonable price for this type of solution.

User-Friendly

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7.5

CPanel Comes With Each Hosting Plan

Everyone wants a control panel they either know of or can easily pick-up if they have never used on before. With CPanel, you are in great hands as it is offered across 90% of web hosting companies out there, and comes packed full of useful tools and features to make the most of your site and the hosting solution.

If you have never used CPanel then don't worry as it is very user-friendly and can be navigated around within a few minutes, so you will quickly learn where every tool is located.

The DotEasy site itself isn't too bad and offers good navigation and functionality, but can get a little confusing in areas, and you may find yourself lost when trying to find a particular hosting option.

Summary

A Solid Hosting Service With Plenty of Options to Choose From

Generally speaking the service offered by DotEasy is good, and the prices are very much in-line with what you would expect from a hosting company. Some information is unclear and some is missing, so we can't really provide accuracy to the reliability of the host, we can just take details from reviews that have been left by customers which is mostly positive.

The support options are great, they are only missing social assistance, and they are very user-friendly.

Pros

  • Good prices
  • Solid support area
  • 30-day money back guarantee
  • CPanel

Cons

  • Unclear on reliability and uptime
  • Lack of features in basic plan
  • No social support
Read the full expert review Visit Doteasy See plans & pricing

Doteasy Prices, Plans & Features - 2017

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
Basic 102.4 MB Unlimited Unlimited $1.95
Unlimited Unlimited Unlimited Unlimited $3.98
Unlimited SSD 100 GB Unlimited Unlimited $4.95
Unlimited Windows Unlimited Unlimited Unlimited $17.00

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
Doteasy Budget Cloud Server 50 GB 1 core 1 GB 256 GB $39.00
Doteasy Power Cloud Server 100 GB 2 cores 2 GB 512 GB $59.00
Doteasy Extreme Cloud Server 200 GB 4 cores 4 GB 1 TB $99.00
A Free Domain is included when purchasing any hosting service from Doteasy
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Server Locations

Vancouver

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