• User Friendly
  • Support
  • Features
  • Reliability
  • Pricing
Write Review Visit Domain.com

Domain.com Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting $3.75 - $13.75
Website Builder $1.99 - $12.99
SSL $39.99 - $299.99
Sacha Saqib

Pinned Review

Sacha Saqib,
I was so frustrated with connecting external domains to my wordpress site, and so I called tech support on domain.com and I know I was projecting my anger and frustration towards Mia for no reason at ...Read Moreall, she handled me so very well and for that I forever want to apologize to her for that. She is great help and I have received great service from MIA. I called again for help with updating mx records again today and she was absolutely amazing and helpful and so kind.Less
kantin Bena
kantin Bena from France,

Unbearable to increase the price by 2

Be careful, they lock you in...you pay a price and suddenly they raise you twice the price...It's a hostage situation like godaddy...You have to run away from them or they will steal you at some point.
I don't recommend all these...Read More companies that take advantage to increase their prices every year.
domain.com to ban I do not want to deal with them.
Iakov Iudin
Iakov Iudin from Kyrgyzstan,

You can't cancel subscription for website builder by yourself. They steal your money.

When you decide to stop using a website builder, you have the option to delete your website. However, if you delete your website, it may appear that your subscription has been canceled, and the website builder may offer you a new ...Read Morefree trial for a month. Unfortunately, the subscription may still be active and the website builder will continue to charge you $5 per month. The only way to cancel the subscription is to contact their support team. I was charged at least $25 before I realized this, and although I contacted support, they only agreed to refund my last payment. Please be careful when using this website builder's services to avoid unexpected charges.Less
Adam Fair
Adam Fair from United States,

Good Builder/Hosting for a Personal Portfolio Site

I use Domain.com to host my constantly updating portfolio as a Video Producer. After building it for 2 days or so I am now able to quickly swap out older projects with newer ones easily. I do wish it had some more functionality but it suits my needs.
Michael Singleton
Michael Singleton from United States,

Start up success

Initial email synch with Domain was a day or two, but they got it worked out. So far, all is going well. I like their web design tools too. No complaints. Support staff was very proactive, friendly, and got me squared away. S...Read MoreSL certificate was easy to obtain as well. The only reason I didn't give them a 5 star rating is because I just started with Domain. Otherwise, I'm a happy client!Less
Hi Michael,

Thank you for your review!

Customer Advocate at Domain.com
Steven C
Steven C from United States,

Awful Experience

Switched my domain to host my email and have had nothing but trouble Support from domain including the escalated support is slow and useless and it has been almost a month now that i cant get emails at my personal domain as the li...Read Morest of problems goes on and on and my email provider can not validate the domain. I have tried multiple providers including proton,gmail and iCloud and they all say the same thing that the issue is on domain.com side and domain.com support says thats not true.

My 60 day lock can not be over fast enough as they have cost me business, time and ruined so many things for myself and my users avoid like the plague
Hey Steven,

Give us a shout at reputation@newfold.com so we can take care of you!

Customer Advocate at Domain.com
Kevin Cronkhite
Kevin Cronkhite from Canada,

First and only choice

I only think about domain.com when starting a website. The prices for a domain is amazing. It's easy to setup any website. Great for beginners, and experienced webpage developers
Hi Kevin,

Thank you for your review!

Customer Advocate at HostGator

Expert Review

Craig Timmins
Craig Timmins
Hosting Expert


Solid Services & Good Customer Support

If you are on the hunt for a mid-range service that provides all the functionality to be able to host a website at an affordable cost then it’s worth taking a look at Domain.com. As part of a bigger organisaiton that owns more than 30 other other hosting brands, they have the experience to offer the best but do fall short in a few areas.

Generally, the hosting, prices and support are all average and will help any basic user get their site online within minutes, through their main focus which is shared hosting plans.

Why Choose Domain.com Hosting?

  • Focused mainly on shared hosting
  • Good prices
  • Solid support network for the USA
  • Marketing Freebies

Want to know if Domain.com Hosting is right for you?



Rated by Craig Timmins

  • User Friendly

  • Support

  • Features

  • Reliability

  • Pricing


Unclear Uptime Statistics

A bit of sticky area when it comes to reliability as its a mixed bag of feedback and details. Whilst the site itself does not offer any stats on uptime, uptime guarantees, or any kind of information or details regarding there data centre location, they do state they have a Tier 1 facility offering full redundancy and 24/7 monitoring, but there is no mention of backups for shared hosting.

Adding to this, there are a lot of online reviews that talk about poor uptime, whilst other state they have received excellent uptime, so its a bit unstable to say the least.

If you arent too fussed about having a 99.5%+ uptime and are more interested in the features and affordability range, then I wouldnt worry.


Basic Features & Tools

Even the cheapest plans on offer with Domain.com come with some great features such as unlimited disk space and bandwidth, whilst the expensive tiered packages will offer a greater range of features from unlimited FTP accounts and email accounts. In terms of the variety of features, you won’t find many here as Domain.com tend to offer just the basics.

Even though CPanel is mentioned you can’t really see which plan this falls under or if it is a hidden cost. They actually have their own custom control panel which you will need to get accustomed to.

There are some extra freebies which include some marketing coupons that you can use on Google or Bing advertising platforms, you tend to get these when signing up for a hosting platform. You can also register a domain and install CMS systems such as WordPress into your site.


Good Support Services if You Are Within The USA

The best ways to get in contact with the support team over at Domain.com is by use of a ticket system and a toll free number (if you are based in the US). Tutorials and helpful guides are avialable in the knowledge base, this includes a guide on how to use DomainCentral, which is Domain.com’s custom made control panel.

Live chat is available on the site, but its primary focus is for sales themed questions, so you are out of luck if you have a technical question that you want to ask. I would revert back to email or phone.

  • 24/7 support
  • Live chat for sales
  • Knowledge Base
  • Ticket System
  • Live chat only for sales
  • No support team location mentioned


Your Average Pricing Structure

There are 3 different plans available under Windows and Linux setups, and each plan consists of some saving when you commit to longer periods. You can choose between 1,2 or 3 year terms and the cheapest option is the Linux Basic plan which starts off at $3.75 per month. If you are looking to take out a Windows hosted plan then you just need to add $1 to each plan, so the Basic Plan starts at $4.75 whilst the top plan comes in at $14.75 per month.

VPS plans start at $29.70 per month, and they regularly run promotional codes across the site to either help you make a saving or benefit from extra freebies, such as a free domain when signing up.

User Friendly

You Will Need to Get Used to a Custom Control Panel

Depending on which platform and plan you have decided to go with, you will come against a different Control Panel, which can confuse things a little. DomainCentral is the custom created control panel offered by Domain.com and you will see this run across all shared hosting options. As it is there own control panel you will need to get used to how it works and where to find everything.

This can be a bit of a nuisance for some people as you will need to either jump in and learn as you go, or read through a guide that can be found in the knowledge base section.

VPS users do get CPanel, but its worth checking if this is an additional fee as it doesn’t state.


Decent Hosting Provider For Basic Users

Domain.com is a fairly average hosting platform which can be the ideal solution for customers who just want basic features at a decent price. You will need to get used to a custom control panel is shared hosting is something that you require, and uptime cannot be guaranteed so you will be jumping in at the deep end here.

Support lines are pretty good with a solid service that offers phone, email, live chat and ticketing, but be aware live chat is only open for sales chatter so tech questions will need to be forwarded on through phone or email lines.


  • Good price bracket
  • Unlimited bandwidth and storage
  • Freebies for signing up
  • Part of a larger organisation


  • No uptime guarantee
  • No live chat for tech questions
  • cPanel could come with a license
  • Custom control panel

Domain.com Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Linux Basic Unlimited Unlimited 1 $3.75 2.0 Details
Linux Deluxe Unlimited Unlimited Unlimited $6.75 2.0 Details
Linux Ultra Unlimited Unlimited Unlimited $13.75 2.0 Details

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
Starter Unlimited
Build up to 6 pages
Over 550k images available for use
Pre-built sections and page layouts
SEO tools
Chat and email support
$1.99 2.0 Details
Business Unlimited
+ Starter Plan features
Build unlimited pages for your site
Revision history for pages
Analytics integration
Telephone support
$6.99 4.1 Details
eCommerce Unlimited
+ Business Plan features
Sell products online
Inventory management and tracking
PayPal integration
Offer coupon codes and promotions
Telephone support
$12.99 5.0 Details

SSL Plans

Plan Name Features Warranty Price Score
Domain Validated SSL
Secure customer information
May help boost Google rankings
TrustLogo® Site Seal
$10,000.00 $39.99 2.2 Details
Wildcard SSL
Secure customer information
May help boost Google rankings
TrustLogo® Site Seal
Protect multiple subdomains
$250,000.00 $119.99 2.0 Details
E-commerce SSL
Secure customer information
May help boost Google rankings
TrustLogo® Site Seal
Enhanced e-commerce conversion
Green "trust" visual bar
$1,750,000.00 $299.99 2.0 Details

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