DedicatedSolutions is a dedicated server hosting option based out of the United States. They have 5 world-wide office locations and 3 datacenter locations with 2 more soon to come. They want to deliver the best service at low cost to their customers. They have a combination of Tier III and Tier IV data center facilities and provide the best hardware possible to ensure customers get the best services available. They also have a strong support staff including help technicians and systems engineers in order to provide 24/7 staffing and support.
With multiple global locations, they are able to offer a number of different dedicated server options depending on your need. They have Tier III and Tier IV server locations with the option to choose which specific server you want to host on depending on your personal or business needs.
Uptime & Reliability
Nearly 100% uptime
DedicatedSolutions boasts a near 100% uptime on their homepage guaranteeing top level service. They explain that they have multiple carriers at each data center location in order to ensure a 100% uptime on all of their network connections. They also guarantee unlimited bandwidth with all unlimited hosting solutions.
Features
Focused on higher end performance
Their services are listed very specifically so you may choose which exact server configuration best fit your needs. The smallest server option gets you a Tier III server with Port Speed of 1GBit/s, 12Gb of RAM and 25TB of bandwidth which is essentially unlimited. Prices go up from there and depending on the server, you will have different configurations of RAM, CPUs, and hardware options. Basic features include extreme speed, RAID storage, instant provisioning and dedicated 24/7 support. Advanced features included access control, multi-server management, and an improved control panel. Optional features for additional pricing include Site Backup PRO, Spam protection, domain registration and privacy, and SSL certificates.
They really strive for ultimate performance, so being able to pick the exact physical server the customer wants down to capacity, memory, disk, CPU and location gives the customer the utmost option in how they want to maintain and work with their servers. Additionally, their 100% automated self-service control panel allows the customer to maintain full control over the start, stop, and reboot of their own servers.
Support
Great support with fast response times
This company guarantees a ticket response time within 1 hour of customers open one, and have support staff 24 hours a day, 7 days a week, and 365 days a year. Additionally, they have a very prominent live chat system that is constantly on their home page exclaiming “we are here!”. They seem to be very customer service focused.
Pricing
Higher prices – Higher Service
Pricing starts at $109.41 a month for a Tier III server based out of Dallas, Texas and will get you 12GB of RAM and 25TB of bandwidth every month. A Tier IV server based out of Columbus, Ohio starts at $122.78. These prices are on average compared to other hosting sites, especially ones that specialize in dedicated hosting services. However, their servers come with many free features in addition to a very strong support system, so the pricing is definitely reflective of that. They also offer a 30-day money back guarantee if, for whatever reason, you are unhappy with their services.
Summary
Great for higher end sites
DedicatedSolutions is a very particular and specific dedicated hosting site that offers many high-level, specific solutions to their customers. They have datacenters located globally in order to reach a large market, and their infrastructure allows them to have a very high uptime and lots of support.
Pros:
- 24/7/365 support
- Fast response times from support
- Near 100% uptime
- High quality hardware
Cons:
- Only offering dedicated servers
- Few ‘add-ons’ available (everything you need should be in their packages)