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CyberSmart is not a normal hosting company, though they do offer some good hosting options. They are actually a full internet service provider that offers broadband internet services to customers throughout the region. This review will focus primarily on their web hosting options, though where relevant will also touch on other options that customers can sign up for.
The company has been running since 1998, making it one of the most well-established Internet companies in the region. They only offer shared and cloud hosting services, so those who have need of very high end hosting will need to choose another company. When you look at the website you will notice that it uses a lot of black with some very bright colors for accents. It looks a little unprofessional, but the hosting itself is actually quite good.
Uptime & Reliability
Very Reliable Hosting Services
There is no uptime guarantee when working with this company, but most people won’t experience any type of issue. They lease capacity on three international cable systems, which helps to provide excellent redundancy against any type of outage. Their hardware is top of the line so there is little risk of having an outage related to a server issue. They could add in solid state drives, which are becoming more and more popular, but beyond that, they do a great job at ensuring customers are up and running at all times.
Lots of Hosting Options Available
When looking at shared hosting options you will have lots of packages to choose from. They break them down based on what type of hosting you need, and each type has 5 choices. You can have between 1 and 30 gigs of disk space. They also limit you on emails for all but the top end packages. None of the options are all that advanced, but they will be able to handle most basic types of sites without any trouble.
If you need something more powerful, you can jump up to the cloud hosting options. They have Linux, cPanel, and Windows cloud packages to choose from, each of which has four different options. You can choose from 1 to 4 virtual CPU cores, 512MB-4 gigs of RAM, and 20-100 gigs of disk space. The bandwidth is metered to 20 gigs on the entry level option, but the top level packages have unlimited. No matter which cloud hosting package you choose, you’ll get full root access.
Helpful Tech Support
Any time you have any type of issues with the hosting you just need to get in touch with their tech support team to get them resolved quickly. In most cases they will respond quickly and get everything fixed right away. There isn’t too much available for self-help documentation, which can make it hard to keep up with everything you need to know about while using your hosting. Most people, however, won’t run into any significant issues that they can’t overcome with the help of the tech support services.
Very Affordable Hosting
The prices are all very low compared to what you would see with most other hosting providers. You will need to pay in the local currency, which does account for some of the costs. For shared hosting, you can get an entry level option for free, which is obviously a great deal. The specs on that server are low, but still good enough to run a small personal site without any trouble. Even when you move up to the higher level shared hosting, or cloud hosting options, you will have good quality features at an affordable price.
Setup Could Be Easier
Their website is a little confusing when trying to determine what package you need for your site. They have multiple versions of each level of hosting, which can be difficult for entry level users. Once you sign up, you’ll have simple access to all the back-end information you need. They do have cPanel, which is the most popular option and easy to use, but they also have other choices that some people might not be familiar with.
Be careful, they don't have automated backups on your hosting, so you need to remember to backup manually yourself. I have no idea why backups are not included. Xneelo, Go Daddy and most of companies have it included.
I've had problems ranging from SSL not securing and changes not taking affect when updating files via FTP. I have to wait long periods of time to get problems fixed. The price is good but the service is shit which makes sense why the price is so low. I would never recommend using this ISP for hosting.
For the best internet experience I use cybersmart the staff is excellent at their job helpful no matter what and keeps you up to date with everything the service is worth every cent, keep up the great work guys
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